The document discusses workforce management strategies in the aged care industry. It introduces the Intersection Strategy, which focuses on addressing people, processes, technology, compliance and efficiency issues through a holistic approach. Specific problems in these areas are identified. Solutions proposed include streamlining systems, continuous improvement, empowering employees, ensuring understanding of compliance through training, and building capability with qualifications and technology. The presentation offers a discovery session for organizations to assess their current situation and receive a customized report and support.