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The Goat and the Silo

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Much is often said about Silos in IT, and the fact that DevOps needs to "tear down the silos". But often the "rage against the silos" is often misdirected and we need to focus on the real problems, not organizational structure. Goats are your key to helping your organization change the way it operates.

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The Goat and the Silo

  1. 1. The Goat and the Silo Michael Ducy “Goat Father” - Chef @mfdii
  2. 2. The Goat Whisperer • Linux Engineer • Operations • Performance and Capacity • Cloud Architect • Automation • MBA, MS
  3. 3. What the What? A goat is tied to a silo with a rope of length y, what is the grazing area of the goat?
  4. 4. Have you lost your mind? Maybe.
  5. 5. A bit of history
  6. 6. A bit of history
  7. 7. A bit of history
  8. 8. A bit of history
  9. 9. A bit of history
  10. 10. Silos
  11. 11. DevOps Silo Rage
  12. 12. DevOps Silo Rage
  13. 13. DevOps Silo Historian
  14. 14. Silos are a Reflection of Organizational Structure
  15. 15. C. Northcote Parkinson
  16. 16. Parkinson’s Law: "work expands so as to fill the time available for its completion"
  17. 17. Also known as: We tend to be lazy procrastinating fuckers.
  18. 18. The Law of Multiplication of Subordinates
  19. 19. Person “A” becomes too busy. Has 3 choices: Resign, Split the Work With B, or hire C and D
  20. 20. And then of course: C and D need help and repeat the behavior of A. Now you have an org of 7
  21. 21. A C E F D G H
  22. 22. Also: The Law of Multiplication of Work
  23. 23. “An incoming document may well come before each of them in turn. Official E decides that it falls within the province of F, who places a draft reply before C, who amends it drastically before consulting D, who asks G to deal with it.”
  24. 24. But G goes on leave at this point, handing the file over to H, who drafts a minute, which is signed by D and returned to C, who revises his draft accordingly and lays the new version before A.
  25. 25. Silos are a reflection of the “IT Manufacturing Process”
  26. 26. “…tear down this [Silo]”
  27. 27. Who moved my grain?
  28. 28. Silos are a Reflection of Organizational Structure
  29. 29. Tear down Silos
  30. 30. Tear down the Organizational Structure
  31. 31. Cue the Angry Mob
  32. 32. Cue the Suppression
  33. 33. The Goat
  34. 34. Goats are Intelligent
  35. 35. Goats are Multi-Purpose
  36. 36. Goats are Multi-Purpose
  37. 37. Goats are Multi-Purpose
  38. 38. Goats are Multi-Purpose
  39. 39. Goats are Multi-Purpose
  40. 40. Goats are Multi-Purpose
  41. 41. Full Stack Developers
  42. 42. Full Stack Operations
  43. 43. Full Stack OpsDevOps
  44. 44. Full Stack DevOpsDev
  45. 45. The Goat and the Silo
  46. 46. Solving for Silos • Cross Functional Teams – Teams built from a pool of talent with various skills – Teams work towards common goal, achieve goal, then move on – Popular at “new” companies/divisions
  47. 47. Solving for Silos • Cross Functional Teams – Already done many places for “projects” – Large scale this requires “blowing up” the entire org – Creates new Silos
  48. 48. Solving for Silos • DevOps team – DevOp Engineers – DevOp products
  49. 49. Solving for Silos • DevOps team – Team fails, thus DevOps is a failure – Misses the point
  50. 50. Solving The Goat and the Silo
  51. 51. Solving The Goat and the Silo
  52. 52. Solving The Goat and the Silo
  53. 53. Silo of Goats
  54. 54. Solving The Goat and the Silo
  55. 55. Silos are a reflection of the “IT Manufacturing Process”
  56. 56. Solving the Manufacturing Problem
  57. 57. Solving the Manufacturing Problem OS App DB Security
  58. 58. Focus on higher problems
  59. 59. Don’t hate the Silo
  60. 60. Hate the Grain Elevator
  61. 61. Perspective
  62. 62. Recap • I am mostly sane • Hire Goats and give them rope • Ignore the cries of the Mob • Focus on the real issues of dysfunctional Silos – Poor Communication, Education, Collaboration – Poor Manufacturing processes – Fix the grain elevators
  63. 63. Questions?

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