1. Michael Burke Cell: (909) 732-3489
5392 Azul Court mailto:michael_dip@msn.com
Riverside, CA. 92505
PROFESSIONAL RESUME
ACCOMPLISHMENTS
Experience:
o Management
Director of Quality – 6 years
Quality Manager - Operations Manager (twice) – 8 years
Quality Manager - 7 years
Supplier Quality Engineer – 8 years
o Industries
Aerospace
Defense
Medical
Automotive
Commercial
o Technical
RABSQA
AQS ISO 9001:2008 Certified Lead Auditor
AQS ISO 13485:2003 Certified Lead Auditor (Medical Device Focus)
American Society of Quality Control (ASQ):
Certified Six Sigma Black Belt (CSSBB
Certified Quality Engineer (CQE)
Certified Quality Auditor (CQA)
Villanova University:
Certified Six Sigma Master Black Belt (CSSMBB)
Certified Six Sigma Black Belt
Certified Lean / Sigma
Certified MasterProject Manager
Certified Project Manager
Boeing Defense, Space and Security (BDS)
Six Sigma Black Belt
California Region Six Sigma Subject Matter Expert (SME) – Point of Contact
Lean Facilitator
Advanced Root Cause Corrective Action (RCCA) and Corrective and Preventative Action
(CAPA) expert, developer, and facilitator
Honeywell Aerospace
Certified Six Sigma Dark Green Belt
AS / ISO Auditor
ISO/AS Implementer
RCCA
ISO
AQS Certified ISO 9001 2008 and ISO 13485 2003 (Medical) Lead Auditor
o Manufacturing Shop Floor as:
Mechanical layout inspector/ Electrical Inspector / In- process – AS9102, PPAP, ASNT
Aerospace / Defense / Automotive / Medical / Computer / Agricultural industries
NDT Radiographic Level II – As a supervisor, set up labs, wrote technical procedures (3 shifts).
Aerospace / Automotive industries
Expeditor – product flow and prioritization – Supplier interface
Accomplishments Data / Facts
o Six Sigma
Lead a successfulSix Sigma project at a chronic (over 15 years) low performing supplier that resulted in
Boeing and the supplier realizing an annual savings of over $176,000.
Lead a successfulSix Sigma project at a chronic low performing supplier (bottom5%) that resulted in the
supplier achieving High Performing Status. This Supplier was recognized as the “most improved” supplier
2. of the year and their Quality Director delivered a key note address at Boeing’s California Region’s Supplier
Quality end of the year meeting attended by Executive Boeing Quality Management, critiquing their Six
Sigma path to recovery.
Lead / mentored 12 Six Sigma projects resulting in improvements measured in supplier Failure Mode and
Effects Analysis (FMEA / PFMEA) on average of 347 to 737 percent.
A Six Sigma Project resulted in a Detailed Process Map of the Contract Review Process to be used
Corporate wide in a multinational corporation.
o Advanced Root Cause Corrective Action (RCCA) / Corrective and Preventative Action (CAPA)
As Boeing’s SME for their California Region, I participated in with otherregion and site SME’s to develop
the corporate RCCA / CAPA training curriculum to be used corporate wide
Trained over 120 (4600@ persons)companies and Boeing personnel in the two day RCCA / CAPA
techniques / tools training program. Trained Executive Management (45 companies / 100@) in an
Executive Management RCCA Overview four hour course
o Management
Achieved “Premier Supplier” status award for both “on time” delivery (99.87%) and quality (< 200 ppm).
This represented only three Honeywell Aerospace worldwide suppliers that achieved this status for both
metrics (supplied 5 divisions).
Participated in a management team to develop a detailed Certified Operator Program resulting in the
testing,training and maintenance of over 60 personnelwhich were certified.
Developed the only supplier certified for Boeings PS21240, PS21241 Bubble Leak Test in the United
States
EXPERIENCE
Honeywell Aerospace
11/7/2012 – Present Supplier Quality Development Engineer III
Torrance, CA
Supplier Development (Supplier site)
o Metric Monitoring and engagement
Delivery – On-time Delivery (OTD)
Quality – PPM
o Root Cause Corrective Action (RCCA / CAPA)
Containment
Team
Tools (Systemic)
Close Loop
o Six Sigma / Lean Projects (Project Management)
Identification of Suppliers for engagement
Project Charters (PCPX)
Tools (Six Sigma / Lean / Error Proofing)
Continuous Improvement Activities
o Interface
Supplier Senior / Middle Management / Floor Personnel
Honeywell Senior / Middle Management / Peers
Quality
Procurement
Manufacturing
Executive
Engineering
PowerPoint presentations
o Audits
AS9100 based
New Design – Rate Readiness Review (RRR)
Capacity
Capability
System (QMS)
3. Orchid Anzon Company
4/1/12 – 6-15-12 Quality Manager
Arcadia, CA
ISO / AS9100
o Gap Analysis
o Implementation
o Auditing
Six Sigma
o Projects
o PFMEA / FMEA
o DOE
o Lean / Kaisan events
o Manufacturing Layout
Technical Writing
o First, second,and third tier procedure / instruction writing
o Technique sheets
o Control Plans
Supplier Surveillance
o Product Source Inspection
o System audits
o Corrective Actions – PFMEA / FMEA
Training
o Six Sigma
o Advanced Root Cause Corrective Action (RCCA), Cause and Preventative Action (CAPA)
o ASQ Auditor Training
o RABSQA
AQS ISO 9001:2008 Certified Lead Auditor
AQS ISO 13485:2003 Certified Lead Auditor (Medical Device Focus)
o
Industries
o Medical
o Commercial
BOEING – DEFENSE, SPACE, AND SECURITY
9/16/05 to 9/1/11 Quality Systems Specialist / Supplier Quality Representative
California Region
Conducted Supplier Surveillance for eleven suppliers within the Eastern Region of Boeings California Region for CNC
machining suppliers
o Inspection of flight / life critical hardware for Defense, Space, Security and Commercial aircraft products
o Audited products / process to AS9100, AS9102, blue-print, electronic drawing and purchase order requirements
o Participated / coordinated annual surveillance plan with site Quality Engineers and risk analysis
Boeing Six Sigma Black Belt / RCCA CAPA Trainer and Facilitator
o Trained and mentored Six Sigma Green Belts and their projects (Boeing / Supplier personnel)
o Developed risk management tool for low performing supplier engagement
o Taught statistics to Boeing Quality Engineers
o PowerPoint presentation for status ofall Six Sigma Projects in the California Region to Boeing management
o Participated in Lean events at Boeing Suppliers
Performed audits for approval of statistical product control plans at supplier sites – trained Boeing SQR’s
Boeing California Region SME for Six Sigma
Point of contact with Villanova University for Boeing SQR Six Sigma Green Belt training.
Wrote and revised AS9100 internal Boeing procedures and work instructions
NMC GROUP / NYLON MOLDING COMPANY
3/20/02 to 9/13/05 Quality Manager / AS – ISO Quality Representative
Pomona, CA
Responsible for maintaining ISO / AS9100 compliance in a plastic injection molding company
o Customer mix: 50% Aerospace / Defense,
4. Mentored Six Sigma projects for continuous improvement – improved through a Design of Experiment (DOE) a scrap
rate of 35% to less than 1% saving
Designed and maintained the Certified Operator Program
Point of contact for Aerospace,Automotive, Medical industry Audits / Source Inspections
ISO / AS9100 Quality Representative
ISO / AS9100 Lead internal auditor
Overview of the Destructive Test pursuant to PS21240 and PS21241.1
Interfaced with DCMA and FAA (TSO / PMA) inspectors and auditors
Performed contract review for new and existing orders
Taught Root Cause Corrective Action (RCCA) classes
HYATT DIE CAST AND ENGINEERING
3/15/00 to 3/18/02 Director, Quality Assurance / AS-ISO Quality Representative
4656 Lincoln Ave
Cypress, CA., 90630
Directed Quality functions in three divisions located in Palo Alto, Cypress, and Escondido (275 personnel)
o Customer mix: 65% Aerospace / Defense, 30% Computer, 5% Commercial
Interfaced with DCMA and FAA (TSO / PMA) inspectors and auditors
When joining Hyatt Die Cast, they were on Quality probation for quality issues.At the conclusion of my time at Hyatt
Die Cast they were a Preferred Supplier with ship to stock status forBoeing Commercial Aircraft and BDS.
Hyatt Die cast is the largest supplier of wing access doors to Boeing Commercial Airplanes
Extensive interface with internal / external customers (Buyers, Quality Engineers. Managers, Directors, Engineers, etc.
Provided corporate training for continuous improvement (Kaisan) events
FAA repair facility for fuel access doors.
Performed contract review for new and existing orders
HDC has complete manufacturing capabilities from tool (die cast, machining / quality fixturing) design, CNC
machining, radiographic inspection,assembly, chem.-film, rubber phenolic, and paint.
Maintained overview of Radiographic Inspection
A & B AEROSPACE INC.
3/7/92 to 3/15/00 Manufacturing (Operations) Manager / Quality Assurance Manager
612 Ayon Avenue
Azusa, CA. 91702
Responsible for all phases ofmanufacturing of NC machining facility (mills lathes, screw machines, etc.
Achieved “Premier Supplier” status award for both “on time” delivery (99.87%) and quality (< 200 ppm). This
represented only one of three Honeywell Aerospace suppliers worldwide
Increase monthly sales from $158,000 to $1,000,000 per month
90% of the was Aerospace – Honeywell Aerospace
Supervised 60 personnel
o Quality Engineer
o Six precision mechanical inspectors
o CNC machinists, supervisors,and Lead
o Shipping / Receiving clerks, Drivers
Interfaced with customers (buyers, engineers,supplier quality engineers, managers and directors ), suppliers and internal
customers.
Worked with customers in concurrent engineering projects.
Employed Lean manufacturing methodology (spaghetticharts,VSM;s, 5S)
EL MONTE TOOL AND DIE CAST COMPANY
1987 to 1992 CNC Manager / Quality Assurance Manager
El Monte, CA
Managed a MIL-I-45208A / MIL-Q-9858 Quality Management System (company size: 150 personnel– CNC / Die Cast)
o Quality Engineer, two Supervisors
o Level I Radiographer, two technicians
o Mechanical / Visual Inspectors
Radiographic Inspection – set up X-ray and fluoroscopic inspection lab
Interfaced with customers (buyers, engineers,supplier quality engineers, managers and directors ), suppliers and internal
customers.
o Lockheed Martin, Honeywell Aerospace,FAA Repair station (Diffuser assemblies)
5. o Customer mix of 35% aerospace,25% computer, 15% medical and the balance commercial
PEAT MANUFACTURING / WESTERN DIE CAST - CRAGAR WHEELS
1979 to 1987 Quality Assurance Director / Operations Manager
El Monte, CA Emeryville, CA
Manager all phases of a MIL-A-45208A quality systemfor a large Die Cast operation (largest west of the MississippiRiver)
personnel. Automotive 50%, Aerospace 20%, Computer, 20%, 10% Commercial – 325 personnel
o 35 Inspectors
o Radiographic Lab three shifts, six days per week. Metallurgy Laboratory
o Pore-free method of Die Cast
o Customers: General Motors,Ford, Subaru, AlliedSignal Aerospace,Honeywell, Raven Arms
EDUCATION
Villanova University: Certified Six Sigma MasterBlack Belt (CSSMBB)
Certified Six Sigma Black Belt
Certified Lean / Sigma
Certified MasterProject Manager
Certified Project Manager
Rio Hondo College, Whittier, California Associate in Science Quality Engineering
Desimone Engineering ASQ Six Sigma Black Belt Training
PROFESSIONAL REFERENCES
Kevin Grachi USC / UCLA Professor 818 441-9060
Ismael Cuhadar Owner – Casting and Engineered Products (CEP) 310 323-8460
Michael Berger President -- MLB Enterprises 714 693-8138