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What Does a Virtual Abbey Have To Do With Online Health Communities?

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Slides from a 5-minute presentation at Health 2.0 STAT (May 2011) during which Meredith Gould, PhD provides practical advice about developing and managing an online community over time.

Insights gleaned from 2 years’ experience with @Virtual_Abbey, a virtual monastery whose members include lots of health professionals.

Published in: Health & Medicine
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What Does a Virtual Abbey Have To Do With Online Health Communities?

  1. 1. What Does a Virtual Abbey Have To Do With Online Health Communities?<br />Meredith Gould, PhD<br />@meredithgould<br />@HealthFaith<br />
  2. 2. On Twitter since 2/28/09<br />May 2011<br />May 2010:<br />1,918 followers<br />14,000 tweets <br />
  3. 3. A virtual abbey is like an online health community. . .<br />3<br /><ul><li>Mission-based focus
  4. 4. Shaped by industry standards
  5. 5. Opt-in membership
  6. 6. Offers mutual support
  7. 7. Engages body, mind & spirit
  8. 8. Must respect privacy</li></ul>DC Health 2.0 STAT | May 2011 | @meredithgould<br />
  9. 9. #1 Lesson Learned<br />4<br />Virtual community is real community:<br /><ul><li>Structure
  10. 10. Governance
  11. 11. Process</li></ul>DC Health 2.0 STAT | May 2011 | @meredithgould<br />
  12. 12. #2 Lesson Learned<br />5<br />If it occurs in real community,<br />it will occur in virtual community.<br /><ul><li>Growth
  13. 13. Conflict
  14. 14. Change</li></ul>DC Health 2.0 STAT | May 2011 | @meredithgould<br />
  15. 15. #3 Lesson Learned<br />6<br />Positions and roles in real community,<br />must be established for virtual community.<br />DC Health 2.0 STAT | May 2011 | @meredithgould<br />
  16. 16. #4 Lesson Learned<br />7<br />Everything happens faster in virtual community:<br />3:1<br />DC Health 2.0 STAT | May 2011 | @meredithgould<br />
  17. 17. Practical Advice<br />8<br /><ul><li>Don’t reinvent best practices
  18. 18. Maintain structure
  19. 19. Sustain standards
  20. 20. Adjust timelines
  21. 21. Manage expectations</li></ul>DC Health 2.0 STAT | May 2011 | @meredithgould<br />
  22. 22. Connect<br />Meredith Gould<br />meredith@meredithgould.com<br />@meredithgould<br />@HealthFaith<br />The Virtual Abbey<br />http://thevirtualabbey.com<br />@Virtual_Abbey<br />

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