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Flip the switch to trust


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Science has revealed that emotions cause chemicals to flood the neural networks of the brain. We unconsciously launch into “defend” or “trust” mode during any interaction with others. Here's how you can flip the switch to trust to get more from any relationship

Published in: Leadership & Management
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Flip the switch to trust

  1. 1. Flip the Switch to TRUST Ann Rolfe cc: danmachold -
  2. 2. Science has revealed that emotions cause chemicals to flood the neural networks of the brain. We unconsciously launch into “defend” or “trust” mode during any interaction with others.
  3. 3. It is surprisingly easy to trip the switch for defend mode cc: włodi -
  4. 4. – a look, a tone of voice, a word cc: Brandon Heyer -
  5. 5. The brain works differently, we hear differently, see differently and process differently in each mode cc: illuminaut -
  6. 6. and “defend” is the default setting for many people who deal with real or perceived threats each day. cc: nateOne -
  7. 7. This means that a completely neutral interaction, or even an attempt to be helpful, may be misinterpreted and switch on “defend”. cc: garryknight -
  8. 8. Even if trust has been established, “defend” can be triggered inadvertently. cc: Cayusa -
  9. 9. We need to consistently build trust for any relationship to be effective. cc: Seif Alaya -
  10. 10. Attitudes and behaviours that demonstrate trust are the habits of great mentors. cc: Tulane Public Relations -
  11. 11. I use the acronym T.R.U.S.T: Together Respect Understanding Success and Talk to keep them foremost in my mind. cc: jenny downing -
  12. 12. Together
  13. 13. We’re in this together, we’re partners, we’re allies. We may be very different but we’ve come together with a common goal to have conversations and interactions that will create positive outcomes.
  14. 14. Respect cc: -
  15. 15. we listen to each other. cc: Lst1984 -
  16. 16. We build rapport by finding what we have in common and we accept the inevitability that we are different, perhaps by gender, culture, age, experiences, beliefs or points of view. cc: fabiogis50 disgusted but back!!! -
  17. 17. We accept that we are free to hold and share our own opinions and different perspective and we have the right to disagree. cc: gagilas -
  18. 18. Understanding cc: Collin Key -
  19. 19. We slow down our thinking, reducing hasty assumptions, conclusions or judgment. cc: @boetter -
  20. 20. Instead, we explore context and each other’s reality. cc: rishibando -
  21. 21. We use empathy to get a sense of what it might be like for each other. cc: scotbot -
  22. 22. We enquire, we are curious and we keep an open mind. cc: Alyssa L. Miller -
  23. 23. Success cc: mikep -
  24. 24. We share positive intention. cc: JanetR3 -
  25. 25. We build a constructive relationship.
  26. 26. We have a sense that our actions have the power to produce beneficial results. cc: Hen3k Hen3k -
  27. 27. We set goals and work toward positive outcomes. cc: Rachid Lamzah -
  28. 28. Talk cc: johnnybelmont -
  29. 29. Our conversation is purposeful cc: aha42 | tehaha -
  30. 30. We create a safe space where we each can be candid and open to share thoughts and feelings cc: Ame Otoko -
  31. 31. We can exchange views non-defensively. We discuss issues, problems and choices and decisions, in confidence and respecting privacy cc: Symic -
  32. 32. We collaborate to generate ideas, alternatives and possibilities cc: Tsahi Levent-Levi -
  33. 33. Communication is two-way and we give and receive honest feedback so that we learn from each other and grow cc: CIMMYT -