Tips for Traveling Video Mystery Shoppers

1,313 views

Published on

In this presentation, Melinda Brody reviews the basics for video mystery shopping for the new home industry. Learn tips for organizing your assignments, making travel reservations, packing and more. Visit www.melindabrody.com for more information about video mystery shops or to join our team as a mystery shopper for the New Home Builder Industry.

Published in: Real Estate, Technology, Business
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
1,313
On SlideShare
0
From Embeds
0
Number of Embeds
14
Actions
Shares
0
Downloads
0
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide

Tips for Traveling Video Mystery Shoppers

  1. 1. Mystery Shop Assignments Requiring Travel
  2. 2. Out of Area Shopping The greater the distance the more complex
  3. 3. Shoppers must do whatever it takes to get the job done!
  4. 4. Profiles & Planning <ul><li>Plan stories ahead of time </li></ul><ul><li>Research driving directions (don’t forget to and from hotel) </li></ul><ul><li>Different contact info for each shop </li></ul><ul><li>Correct zip codes and area codes for area </li></ul><ul><li>Ask questions about assignment before you leave! </li></ul>
  5. 5. GPS Good investment!
  6. 6. Packing <ul><li>Test equipment </li></ul><ul><li>Equipment in carry on luggage </li></ul><ul><li>Use checklist </li></ul><ul><li>Protect equipment </li></ul>
  7. 7. Airport Security <ul><li>Shoes, belt, jewelry removed </li></ul><ul><li>Video cameras in separate bin </li></ul><ul><li>If asked about equipment tell the truth </li></ul>
  8. 8. Organizer <ul><li>Profiles in order </li></ul><ul><li>Travel arrangements </li></ul><ul><li>Envelope for receipts </li></ul><ul><li>Keep hidden </li></ul>
  9. 9. Shopper Tips <ul><li>Wear convenient shoes </li></ul><ul><li>Watch for jackets covering cameras </li></ul><ul><li>Charge batteries nightly </li></ul><ul><li>Bring back up equipment </li></ul><ul><li>Hide rental car keys if saying you are local </li></ul><ul><li>Know make/model of rental car </li></ul><ul><li>Keep MB&C items hidden </li></ul>
  10. 10. Contact Us <ul><li>Daily updates </li></ul><ul><li>Any problems </li></ul><ul><li>Schedule changes </li></ul><ul><li>Bring cell phone! </li></ul>
  11. 11. Hotel <ul><li>Avoid parking fees </li></ul><ul><li>Business Center – with internet </li></ul><ul><li>Breakfast included </li></ul><ul><li>Frequent stay program </li></ul>
  12. 12. Rental Car <ul><li>Check hours of operation </li></ul><ul><li>In-terminal are preferred </li></ul><ul><li>In-state tags </li></ul><ul><li>Use coupons </li></ul>
  13. 13. Travel Expenses <ul><li>Keep all receipts for IRS purposes </li></ul><ul><li>Use mileage log </li></ul>
  14. 14. For more information about becoming a mystery shopper or to join our team, visit us at www.melindabrody.com

×