This document provides a guide for Waterloo Station with information in 3 sentences: The guide lists contact information for assistance and various amenities available at the station such as toilets, baby changing, bike parking, food, shops, cash points and transportation options. A map of the station shows the layout including the location of entrances, exits, platforms, ticket offices, shops and facilities on different levels. Key for the map and a list of shops are also provided.

1. Waterloo
Station guide
If you need help please
or call the helpline on
08457 11 41 41
Available at this station
TM
Food and DrinkKey
Accessible toilets
Baby change
Bike park
Bureau de change
Buses
Cash point
Escalators
Car rental
First aid
Information
Left luggage
Lift
Lost property
Parking
Meeting point
Platform numbers
Stairs
Station
Station reception
Taxis
Telephones
Tickets
Toilets
Underground
01
Shopping
44. Bagel Factory
B19. Benugo
29. Burger King
B18. Cabin by Corney & Barrow
11. Caffè Nero
43. Caffè Nero
14. Caffè Ritazza
B16. Carluccio’s
31. Costa
13. Delice de France
40. Krispy Kreme
22. M&S Simply Food
42. M&S Simply Food
08. McDonald’s
45. Mi Casa Burritos
06. Patisserie Valerie
48. Pret a Manger
B1. Sports Bar and Grill
07. Starbucks
37. Starbucks
B = Balcony level
05. Accessorize
46. Boots
B13. Fat Face
38. Foyle’s Book Store*
B4. Hotel Chocolat
B15. Joules
B11. Joy*
B6. Kiehl’s
B5. Links of London
50. Lush
24. Monsoon
B8. New Retailer*
B9. Oliver Bonas
B10. Paperchase
02. Photo Booth
B7. Thomas Pink
49. Whistlestop
12. WHSmith
36. WHSmith
47. WHSmith
4. The Beer House
16. The Pasty Shop
09. Upper Crust
27. Upper Crust
39. Upper Crust
03. Wasabi
41. Wasabi
10. West Cornwall Pasty Co.
B2. Yo! Sushi
* = Opening soon
Jubilee
Line
Waterloo
East
station
Boots
46
36
38
13
14
16
27
39
37
B1
B2
B4
B5
B6 B7
B8 B9
B13
B15
B16
B18
B19
40
41
43
M&S
42
M&S
22
11
05 04
03
49
50
24
12
47
48
Way out
Victory Arch
5
Way out
Tenison Way
4
Way out
South Bank
6
Bakerloo, Northern and
Waterloo & City lines
31
29
44
45
Way out
Station Approach
3
Way out
Waterloo Road
Jubilee line
2
To subway
To subway To subway
To subway
To subway
To subway
To subway
To subway
To subway
02
06
07
08
10
09
Staircases lead to subway and
Underground (peak hours only)
Way out
Jubilee line
7
Way out
Westminster
Bridge Road
1
STATION APPROACH ROAD
WATERLOO ROAD
WATERLOO ROAD
YORK ROAD
Ground level
Lower entrance level
Balcony level
01
02
03
05
06
07
08
04
09
10
11
12
13
14
1516
17
18
19
Way out
Waterloo Road
2
B10
B11