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Establish your Brand Voice
For Social Media Success
With MeetEdgar’s Content Manager Tom VanBuren
and Onboarding Coach Megan McMullin
Every business has to
be able to explain
who they are. Not
what they do or what
their products offer,
but the traits that
define their identity.
Your company’s
voice on social
media shows people
who you are – and
just as importantly,
who you aren’t – and
you have to be able
to keep that identity
consistent.
Being different can be a lot more valuable
than trying to be the-same-but-better
Think about your own personality, and
what ideals you want your brand to
represent.
Start small. Start with your adjectives,
and go from there.
If you can find even a small way in
which you’re different from the other
guys, though, you can use it as the
framework for your brand.
Two brands that target people with
similar interests, but each with their
own unique personalities.
IRL EXAMPLES
Remember that your brand voice =
your style guide voice
● Who is our core audience? (Note that your audience of followers and your
audience of customers may be slightly different!)
● What is our sense of humor on social media like?
● What is our sense of humor on social media NOT like?
● How does our voice on social media change when we’re providing customer
service?
● What kinds of images do we share (or not share) on social media?
● What sorts of things do we or do we not retweet?
● When making branded graphics, what colors and fonts do we use?
● We’re casual. Being easy to understand is an underrated virtue. Explain things the way
you would to a coworker – use precise language, respect their intelligence, and don’t be
pretentious.
● We’re authoritative. There’s a difference between being casual and being careless! Be
confident in the value of your own expertise – it’ll show in your writing. (Being smart
and being casual aren’t mutually exclusive!)
● We’re empowering. One of the most important things we can show people is that they
can do this thing (whatever that thing may be).
Your voice can be visual
Be recognised faster
Establish a consistent color
scheme with your photos
and text!
Brand Voice and Analytics
If you want to sharpen your voice for an existing audience on social media, your
Facebook Insights and Twitter analytics can help you hone in on who’s reading your
content. Both of these offer you demographic data breaking down your audience by age,
location, gender identity, and more.
www.analytics.twitter.com
DEMOGRAPHICS /
LIFESTYLE Tab
Follower Generated Brand Voice
Listen and
respond to
your followers
in creative on
brand ways!
Behind the scenes
content and on
brand humor!
Don’t pass up
an opportunity
to reinforce
your branding...
No matter how
small!
Perform your brand’s identity whenever you can, wherever
you can, and you’ll only make it stronger.
Parting Thoughts
A brand’s social media voice
doesn’t manifest by accident –
it’s the result of careful
planning and deliberate
decisions. Like any other form
of marketing, your social
media voice should cater to
the specific audience you
want to appeal to the most
Take Action and try it today!
Analyze your audience with
Facebook Insights and Twitter
Analytics
Develop your style guide
Stay true to your brand
in every update you add
to your Edgar Library!
Why a schedule tool can help!
Get into the creative headspace - Batch your updates - Consistency
Email support@meetedgar.com for some SWAG!
Get a free
month!
www.meetedgar.com
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Brand Voice Webinar

  • 1. Establish your Brand Voice For Social Media Success With MeetEdgar’s Content Manager Tom VanBuren and Onboarding Coach Megan McMullin
  • 2. Every business has to be able to explain who they are. Not what they do or what their products offer, but the traits that define their identity.
  • 3. Your company’s voice on social media shows people who you are – and just as importantly, who you aren’t – and you have to be able to keep that identity consistent.
  • 4. Being different can be a lot more valuable than trying to be the-same-but-better Think about your own personality, and what ideals you want your brand to represent. Start small. Start with your adjectives, and go from there. If you can find even a small way in which you’re different from the other guys, though, you can use it as the framework for your brand.
  • 5. Two brands that target people with similar interests, but each with their own unique personalities.
  • 7. Remember that your brand voice = your style guide voice
  • 8. ● Who is our core audience? (Note that your audience of followers and your audience of customers may be slightly different!) ● What is our sense of humor on social media like? ● What is our sense of humor on social media NOT like? ● How does our voice on social media change when we’re providing customer service? ● What kinds of images do we share (or not share) on social media? ● What sorts of things do we or do we not retweet? ● When making branded graphics, what colors and fonts do we use?
  • 9. ● We’re casual. Being easy to understand is an underrated virtue. Explain things the way you would to a coworker – use precise language, respect their intelligence, and don’t be pretentious. ● We’re authoritative. There’s a difference between being casual and being careless! Be confident in the value of your own expertise – it’ll show in your writing. (Being smart and being casual aren’t mutually exclusive!) ● We’re empowering. One of the most important things we can show people is that they can do this thing (whatever that thing may be).
  • 10. Your voice can be visual Be recognised faster Establish a consistent color scheme with your photos and text!
  • 11. Brand Voice and Analytics If you want to sharpen your voice for an existing audience on social media, your Facebook Insights and Twitter analytics can help you hone in on who’s reading your content. Both of these offer you demographic data breaking down your audience by age, location, gender identity, and more. www.analytics.twitter.com DEMOGRAPHICS / LIFESTYLE Tab
  • 12. Follower Generated Brand Voice Listen and respond to your followers in creative on brand ways!
  • 13.
  • 14. Behind the scenes content and on brand humor!
  • 15. Don’t pass up an opportunity to reinforce your branding... No matter how small!
  • 16. Perform your brand’s identity whenever you can, wherever you can, and you’ll only make it stronger.
  • 17. Parting Thoughts A brand’s social media voice doesn’t manifest by accident – it’s the result of careful planning and deliberate decisions. Like any other form of marketing, your social media voice should cater to the specific audience you want to appeal to the most
  • 18. Take Action and try it today! Analyze your audience with Facebook Insights and Twitter Analytics Develop your style guide Stay true to your brand in every update you add to your Edgar Library!
  • 19. Why a schedule tool can help! Get into the creative headspace - Batch your updates - Consistency