Challenges to measure 

 Cloud Performance "
May	
  4th,	
  Compuware	
  NL,	
  Amsterdam	
  
What	
  We	
  Provide:	
  
       Dedicated	
  services	
  to	
  provide	
  an	
  op;mal	
  web	
  experience	
  to	
  op...
Our clients"
Performance matters!
                   "
1% more revenue for every 100
milliseconds of improvement



12% increase in revenue, 25%
increase in page views for
every...
Speed is crucial
Average Impact of 1 second delay in
   response time for web users"




                         Source: Aberdeen Group, 2...
Web Performance Management"
How does the performance of 

          Infrastructure and Application….


                                   Management	
...
…relate to the customer experience



                          Management	
  Tool	
  
Introducing the synthetic user



                        Management	
  Tool	
  
But synthetic isnʼt enough"




                       Gomez Asia




                       Gomez US


                  ...
Measure all your users



                    Management	
  Tool	
  
Putting it all together: The Big Picture!




                                    Availability
                           ...
And then…"
And then…thereʼs the cloud"
But what defines a cloud?"
3 cloud models"
IaaS"
Infrastructure-as-a-Service!
PaaS"
  Platform-as-a-Service!




          IaaS"
Infrastructure-as-a-Service!
SaaS
  Software-as-a-Service




         PaaS"
  Platform-as-a-Service!




          IaaS"
Infrastructure-as-a-Service!
SaaS
                                Software-as-a-Service




                                        PaaS"
             ...
Challenges for moving into the cloud





Source: IDC Enterprise Panel, 3Q09"
Limited control of the environment
                                 "
Resources are shared"
Limited resolution power
                       "
 
Cloud Performance Management:
       What	
  to	
  measure?	
  
Customer	
  




    GUI	
  


Applica;on	
  


Middleware	
  


  HW/OS	
  


  Storage	
  
Customer	
  




    GUI	
  


Applica;on	
  


Middleware	
  


  HW/OS	
  


  Storage	
  
Customer	
  




    GUI	
  


Applica;on	
  


Middleware	
  


  HW/OS	
  


  Storage	
  
Customer	
  




    GUI	
  


Applica;on	
  


Middleware	
  


  HW/OS	
  


  Storage	
  
Customer	
  




    GUI	
  


Applica;on	
  


Middleware	
  


  HW/OS	
  


  Storage	
  
Measure from End-User perspective"
Benchmark your Cloud Providers"
Make Performance an integral part of your SLA"




Source: Imad Mouline, CTO Gomez, Cloud Connect Event 2010"
New Metrics needed: "

Cost-per-Visitor-Second"
       Alistair Croll, Bitcurrent, Cloud Connect Event 2010 !
Web Performance in the Cloud"


Impact of the cloud      Counter measures


                               End	
  User	
  ...
MeasureWorks - Stay in control when moving into the cloud, Compuware May 4th
MeasureWorks - Stay in control when moving into the cloud, Compuware May 4th
MeasureWorks - Stay in control when moving into the cloud, Compuware May 4th
MeasureWorks - Stay in control when moving into the cloud, Compuware May 4th
Upcoming SlideShare
Loading in …5
×

MeasureWorks - Stay in control when moving into the cloud, Compuware May 4th

622 views

Published on

One of the obstacles to be overcome when implementing Cloud-based IT services is the management challenge: applications that reach out from the datacenter into the borderless internet can not be monitored and managed in the same way currently done with the traditional system management tools.

Learn about how today’s borderless applications can be managed and monitored in a complex internet-based environment that spans various third parties as well as the datacenter.

Published in: Business
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
622
On SlideShare
0
From Embeds
0
Number of Embeds
20
Actions
Shares
0
Downloads
0
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide

MeasureWorks - Stay in control when moving into the cloud, Compuware May 4th

  1. 1. Challenges to measure 
 Cloud Performance " May  4th,  Compuware  NL,  Amsterdam  
  2. 2. What  We  Provide:     Dedicated  services  to  provide  an  op;mal  web  experience  to  op;mize  the   conversion  poten;al  of  your  online  services:     A  Faster  Website     Higher  Availability     On  Demand  Capacity     Op:mized  User  Experience   Benefits:     Increased  conversion  and  revenue     Opera;onal  control  from  a  business  perspec;ve     Reduced  IT  and  Service  costs  associated  with  problem  resolu;on     Powered by
  3. 3. Our clients"
  4. 4. Performance matters! "
  5. 5. 1% more revenue for every 100 milliseconds of improvement 12% increase in revenue, 25% increase in page views for every 5 seconds of gain 5% more revenue per user for every 2 seconds of improvement
  6. 6. Speed is crucial
  7. 7. Average Impact of 1 second delay in response time for web users" Source: Aberdeen Group, 2009 8
  8. 8. Web Performance Management"
  9. 9. How does the performance of 
 Infrastructure and Application….
 Management  Tool   Client"
  10. 10. …relate to the customer experience
 Management  Tool  
  11. 11. Introducing the synthetic user
 Management  Tool  
  12. 12. But synthetic isnʼt enough" Gomez Asia Gomez US Gomez UK
  13. 13. Measure all your users
 Management  Tool  
  14. 14. Putting it all together: The Big Picture! Availability Speed Capacity User Experience SLA IT suppliers Shared KPI’s +/- Conversion
  15. 15. And then…"
  16. 16. And then…thereʼs the cloud"
  17. 17. But what defines a cloud?"
  18. 18. 3 cloud models"
  19. 19. IaaS" Infrastructure-as-a-Service!
  20. 20. PaaS" Platform-as-a-Service! IaaS" Infrastructure-as-a-Service!
  21. 21. SaaS Software-as-a-Service PaaS" Platform-as-a-Service! IaaS" Infrastructure-as-a-Service!
  22. 22. SaaS Software-as-a-Service PaaS" Platform-as-a-Service! IaaS! Infrastructure-as-a-Service! Special thanks to @lennysan
  23. 23. Challenges for moving into the cloud
 Source: IDC Enterprise Panel, 3Q09"
  24. 24. Limited control of the environment "
  25. 25. Resources are shared"
  26. 26. Limited resolution power "
  27. 27.   Cloud Performance Management: What  to  measure?  
  28. 28. Customer   GUI   Applica;on   Middleware   HW/OS   Storage  
  29. 29. Customer   GUI   Applica;on   Middleware   HW/OS   Storage  
  30. 30. Customer   GUI   Applica;on   Middleware   HW/OS   Storage  
  31. 31. Customer   GUI   Applica;on   Middleware   HW/OS   Storage  
  32. 32. Customer   GUI   Applica;on   Middleware   HW/OS   Storage  
  33. 33. Measure from End-User perspective"
  34. 34. Benchmark your Cloud Providers"
  35. 35. Make Performance an integral part of your SLA" Source: Imad Mouline, CTO Gomez, Cloud Connect Event 2010"
  36. 36. New Metrics needed: " Cost-per-Visitor-Second" Alistair Croll, Bitcurrent, Cloud Connect Event 2010 !
  37. 37. Web Performance in the Cloud" Impact of the cloud Counter measures End  User   Control   Monitoring   Benchmark   Visibility   Providers   Resolu;on   Performance  SLA  

×