2010 ALLIES Learning Exchange: Anna DeLuca - Bridging Programs


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2010 ALLIES Learning Exchange: Anna DeLuca - Bridging Programs

  1. 1. 2010 ALLIES Learning Exchange May 2010 - Halifax
  2. 2. The Nuts and Bolts of Developing a Successful Bridging Program Anna De Luca Dean, Language Training and Adult Literacy
  3. 3. NorQuest College • public post-secondary college in Edmonton • comprehensive community college serving Edmonton region and surrounding communities • 10,000 p/t and f/t students annually • sixty percent of NQC students born outside of Canada
  4. 4. Bridging Programs – an expanded definition Bridges leading to: - further education - credential recognition or acquisition - employment
  5. 5. Bridging Programs at NQC • Health Care Aide – 400 hrs α certificate • Intro to Comm & Culture for Nursing – 400 hrs α PN, national exams, RN refresher • PND-IEN – 19 mos. α employment • ELT for Pharmacists – modular course - α other bridging programs, language proficiency test, employment • Day Home Provider – 10 mos. α employment and/or self- employment • Business Careers – 400 hrs α certificate or employment • Youth in Transition – 10 mos α complete HS & enter PS education • Transit Operators – 400 hrs α exam, TOJ, employment
  6. 6. Key Ingredients Needs Assessment Understanding the language demands of the workplace Ex: observe rate and type of language interactions and tasks; review authentic texts
  7. 7. Key Ingredients Occupation-Specific Grouping Grouping based on the identified needs of a single occupational group versus more generic bridging programs that bring together a variety of occupational groups
  8. 8. Key Ingredients Occupational Language • Content-context specific • Language Levels (CLB 6/7) • Curriculum referenced to CLBs and WES • Clear, measurable language outcomes
  9. 9. Key Ingredients Intercultural Communication Skills • Orientation to what the individual will encounter in the workplace • Builds awareness and skills in how English language communication occurs in a workplace context, e.g. common pitfalls, barriers and miscommunication • Provides insight into norms and expectations
  10. 10. Key Ingredients Partnerships • Content experts and language experts working together towards a common goal = a well- constructed bridge • Opportunities to observe, participate, and become familiar with the workplace
  11. 11. Challenges • Trained instructors who are able to work across disciplines • Enrolment numbers and financial feasibility • Financial burden for students • Adequate language levels and the time factor • Diversity of background experience in one classroom
  12. 12. Success Statistics • 50 PN graduates since 2006. All are either employed or enrolled in RN refresher • 77% of Transit Operators graduates employed in driving jobs; 43 % as transit operators • Youth in Transition - 88% of graduates are still enrolled in HS and PS programs 2 years after
  13. 13. Success Stories
  14. 14. Neju Bekri Ali arrived in Edmonton with her husband and three children in April of 2000. Bekri Ali had a nursing degree from Ethiopia. When the time came to return to work, she found that her qualifications from Ethiopia did not meet qualifications here in Edmonton. She had to start all over again. In September of 2006 she returned to the Practical Nurse Diploma for Internationally Educated Nurses with government funding. “I really miss working in a hospital, giving medications and taking care of patients,” she says. “Now my dream of being a nurse again are coming true.” Bekri Ali graduated in 2008 and went to work full-time for the Capital Health Authority.
  15. 15. Communication binds us together, but proper communication in the workplace can save jobs, money and even lives. Fiacre Gakosso came to Canada from the Congo as a refugee and attended Andre Laurendeau in Montreal to receive his degree in nursing. Because he received all his training in French; upon moving to Edmonton, Gakosso needed to relearn courses such as medical terminology in English. Gakosso says NorQuest was an easy choice for this type of training as it is the only institution in the city that offers a program like this, and he is eager to learn Canadian culture in the medical field. “I will respect your culture and you will respect mine, but in a professional setting, we only have the same culture,” says Gakosso. Gakosso completed the PNDIEN program in 2009 and has since applied for the RN Program at Grant MacEwan University.
  16. 16. In Canada, people want a bus driver to say hello and they want you to smile, says Sabera Razak, one of 13 graduates of NorQuest College’s new bridge to transit operators pilot project. At the end of the 16-week course, students were offered the chance to take the pre-screening test with Edmonton Transit. Eleven students passed. “She was the only female student in the course. “Razak was an elementary school teacher in Sri Lanka. “The bus driving is a piece of cake, they say, but let’s see. I’ll have to try to let you know.” Customers always have many questions, but “I have a lot of patience. That’s part of the job,” she said. “They say just be positive and everything will be fine.”
  17. 17. Thank you anna.deluca@norquest.ca our website: www.norquest.ca CEIE website: www.norquest.ca/cfe/intercultural Allies Website: www.alliescanada.ca