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Marie and Beth AR Presentation - IMPACT


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Marie and Beth AR Presentation - IMPACT

  1. 1. Analyst Session Presentation Agenda – Monday, April 11th Time Presenter Topic 12:15 - 12:45 pm Marie Wieck Helping Clients Transform for Growth Introduction, business strategy, divisional top-level points, revalidation from Impact Key Note. Momentum/update with results, investments, competitive differentiation. Customer validation. 12:45 - 1:15 pm Beth Smith New Capabilities for the Agile Enterprise New product capabilities that enable IT organizations to address todays requirements for agility, integration and scalability. WebSphere product directions, key product announcements for Application Infrastructure, Connectivity, and Business Process. 1:15 – 1:30 pm Marie Wieck and Beth Smith Joint Q&A 1:30 - 2:00 pm Break 2:00 - 2:45 pm Don Boulia Cloud Update Update on overall IBM Cloud story and strategy. Highlighting new function of application and database deployment capabilities, image management, and cloud capabilities built on SOA. Demo 2:45 - 3:15 pm Jerry Cuomo, Phil Gilbert, Rob Q&A on WebSphere, BPM, and Cloud High 3:15 - 3:30 pm Break Transition to Exec 1:1s; Impact Breakouts 3:30 - 5:00 pm AIM Executives Exec 1:1s 6:30 – 9:00 pm AIM Executives Analyst Reception1
  2. 2. Helping Clients Transform For Growth Marie Wieck GM WebSphere, IBM Software Group Beth Smith VP WebSphere, IBM Software Group April 11, 20112
  3. 3. 3 IBMs statements regarding its plans, directions, and intent are subject to change or withdrawal at IBMs sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.
  4. 4. 4 Transformation Is Not Optional… And It Doesn’t Come Easy 70% of organizational transformations fail Source: Managing Change: Winning Hearts and Minds, Harvard Business Review 2009
  5. 5. 5 Change is the New Normal New business models Sky high consumer Dynamic partner and expectations around supplier channel products and relationships services Employees Empowerment empowered at through social media, the edge of your business mobile access & cloud Velocity of From To To To Hours Business Change Years Months Days / Minutes
  6. 6. 6 A Culture of Adaptability is Needed… Agents & Partners & Gov’t Producers Re-insurers Oversight Mobile Insurance Carrier Internal Employees Consumers Life Auto Insurance LOB Consumers LOB Web Home LOB Gov’t Agencies Financial 3rd Party Outsourced/ Institutions Services BPO Service Providers As CEOs turn attention to growth, a significant number said their success depends on doubling revenue from new sources over the next five years Source: Capitalizing on Complexity: IBM CEO Study 2010
  7. 7. 7 …To React Quickly and Capitalize on Change  Launched new insurance services 50% faster  Doubled market share to become #4 provider in India  Optimized processes to fund new growth and react quickly to new opportunities “My job was to inspire people to think differently” Mohan Chandrasekaran CTO, Reliance Life Insurance
  8. 8. 8 Transform for Growth Agility requires:  Transforming processes and decisions for growth  Rapid, adaptable integration  Unbounded applications  Flexible and efficient infrastructure Agile Businesses Achieve: 10% -15% higher margins Up to 5% faster revenue growth 13% - 38% higher capital efficiency Source: BTM Business Agility Index, BTM Corporation 2010 “Change is a threat when done to me, but is an opportunity when done by me” - Rosabeth Moss Kanter Seven Truths about Change to Lead By and Live By, HBR 2010
  9. 9. 9 Our Customers Achieve Business Agility Through Business Integration and Optimization Capabilities Commerce Selling Order management Business Process Supply chain Management management Process discovery and design Decision optimization Process automation and integrity Business monitoring Enterprise Marketing Decision management Management Advanced case management Industry process accelerators Cross-channel campaign management Marketing resource management Online media optimization Marketing analytics Application Infrastructure Connectivity and Cloud platform and Integration application virtualization Messaging Elastic caching Integration foundation Application optimization B2B integration Application foundation Cloud integration Transaction processing Managed file transfer All built on SOA
  10. 10. 10 IBM Is Continuing to Help Customers Transform New Delivery Models: Mobile, Cloud, Appliances
  11. 11. 11 IBM Helps Align Business and IT for Repeatable and Scalable Success Methodology Accelerators Architecture Language of Business Design Events Rules • Describes a business design Analytics • Drives greater collaboration Content between business and IT Collaboration • Leverages enablers to Monitoring maximize business value Information Process
  12. 12. 12 Services Offerings and Roadmaps Help Customers Achieve Better Business Outcomes 1 Engage and Assess • Conduct business agility 2 Design and Optimize • Model business entities and 3 Leverage and Assemble • Develop architecture model annotated assessment lifecycle with agility enablers • Define agility goals • Identify points of agility required in • Make architectural decisions and identify • Scope process, lifecycle or the lifecycle process optimization building blocks domain • Develop implementation plan • Develop roadmap Architectural Process Blocks Variations Decisions Model Decision Map Business Agility Process and Capability Model Implementation Assessment Plan Solution Roadmap Architecture Model Business Entity Business Entity Lifecycle Goal Capability Lifecycle Model Prototype Model
  13. 13. 13 Customers Gain Understanding to Jumpstart and Accelerate Transformation with Industry Capabilities and Expertise  Mentoring and Expertise in over 20 Industries – Models – Templates – IBM BPM Industry Packs  Frameworks  Accelerators for Deployment Retail Electronics Banking Telecom Government Healthcare “This agreement means IBM is taking a lead role in a project that will help to build a more productive, innovative and prosperous Australia” Australia’s National Broadband Network
  14. 14. 14 Partner Ecosystem Enriches IBM Solutions  Partner generated WebSphere revenue grows 20% YtY 2011 CRN  Partners contributed 30% of Channel 2010 WebSphere revenue Champion IBM #1 Middleware  Partner-led opportunities increased 36% YtY through co-funded marketing
  15. 15. 15 Our Customers Are Developing a Culture of Adaptability as Their Key Asset In Order to Transform and Grow  Scaling business model innovations to reach new customers  Launched two new strategic products in parallel – concept to implementation – in less than 12 months New Autograph Brand New Ritz Carlton Rewards “Taking advantage of opportunities and J.W. Marriott, Jr. constantly changing has been Chairman and Chief Executive a major part of our culture.” Officer, Marriott International
  16. 16. 16 Our Customers’ Success Drives Our Results Market Momentum and Global Reach:  WebSphere Q4 2010 revenue grew 32% YtY  6 straight quarters revenue growth 13% and higher  9 straight quarters of market share gains 4.5 M client transactions  40 innovation centers and 80 labs in 32 countries managed per business day in the IBM Cloud  30,000 business partners 8,000 Appliances 7,000+ SOA Customers 2011 8,000+ SOA Partners Integrated Platform to 5,000+ BPM Customers accelerate 2,000+ BPM Partners client success $5 Trillion worth of application investments 2005 currently reside on IBM SOA and BPM More than systems and software 100,000 companies 1998 Web Transaction Processing worldwide use Nearly 80% of WebSphere WebSphere all transactions Application Server go through WebSphere 1993 software Messaging MQ 1969 Transaction Processing CICS 16
  17. 17. 17 WebSphere: Enabling the Agile Enterprise Transform processes and decisions for agility Fast, flexible, and reliable access across the enterprise and beyond Extend applications to the edge with mobile, cloud, and application optimization initiatives
  18. 18. 18 WebSphere: Enabling the Agile Enterprise Transform processes and decisions for agility Fast, flexible, and reliable access across the enterprise and beyond Extend applications to the edge with mobile, cloud, and application optimization initiatives
  19. 19. 19 IBM Offers a Broad Portfolio of BPM Capabilities Portfolio Entry Points  Process discovery and compliance  Process automation and integration Information  Business monitoring Rules Collaboration  Decision management Modeling  Advanced case management Optimization Automation Events Content Monitoring Analytics
  20. 20. 20 Deliver on Your Business Promises Reduce complexity, automate processes and boost productivity Visibility Governance Centralized visibility and control Achieve consistency and repeatability to ensure processes execute as designed Empower knowledge workers with real time analytics to Share life-cycle management of process optimize business processes applications across your business and IT functions Power Simplicity Scale smoothly and easily from Simplify operations and improve customer initial project to enterprise-wide experience. program Easy to engage all process participants, powerful enough for mission critical processes
  21. 21. 21 Powerfully Simple Process Improvement IBM Business Process Manager V7.5  Unified BPM platform combines the simplicity of Lombardi Edition experience and the power & scalability of WebSphere Process Server.  Process Center and asset repository provides maximum collaboration & governance required to scale up your BPM program.  Single product with multiple entry point configurations and deployment options for companies & programs of all sizes. IBM Process Manager 7.5 highlights  WebSphere Lombardi Edition & WebSphere Process Server compatibility ensures preservation of your BPM investments to-date  WPS customers can tap into easy-to-use design, playback, rapid deployment, and optimization capabilities  WLE customers can extend with SOA-based process automation, enterprise integration, and high reliability  In-process rules authoring based-on WebSphere ILOG JRules technology  IBM Case Manager tasks can initiate IBM BPM processes. Integration Designer can generate appropriate source artifacts and invocation scripting
  22. 22. 22 Document and Run Processes in the Cloud IBM Blueworks Live  Simple process discovery, documentation and lightweight process execution  On demand SaaS offering, with rich collaboration and social capabilities  Increases business agility and improves the way customers work:  Tens of thousands of customers  Over 200,000 processes mapped  Customer renewals > 92% IBM Blueworks Live highlights “We now have tools to map out, study and improve all of our processes. They  Ensure consistency of terms across processes by managing definitions are user friendly and logical. I’m excited in a Glossary that we’ve embraced the BPM  Communicate and present process flows through playbacks technology and culture that supports the way we want to manage our  New templates, from simple process automation to complete “Account business.” Opening” process - Lateca Fields, Business Analyst  Blueprints can be exported to IBM BPM 7.5 Lincoln Trust
  23. 23. 23 Automate,Govern & Improve Operational Decision-Making WebSphere Decision Server  Automate precise, context-specific decisions through a unified Event Processing and Business Rules offering  Modernize legacy applications by mining and migrating business rules using Rational tools  Easily augment rule based decisions with predictive knowledge from SPSS IBM WebSphere Decision Server highlights  Extends JRules Integration for Predictive Analytics to support PMML-based import of analytic models as decision tree rulesets  New rule mining capability in Rational Asset Analyzer v6.0 enables identification, analysis and extraction of business rules in legacy applications for centralized management in the WebSphere ILOG BRMS  Improved performance and availability of business events using HTTP, JMS, SOAP integration connectors by leveraging WebSphere Application Server
  24. 24. 24 Agile, Flexible Solution Platform Simplifying the Delivery of Solutions with IBM Case Manager  Agile/ flexible platform that can be leveraged across operational departments or agencies – reduces costs/ promotes best practices  Lower the barriers to delivering solutions and effecting change in organizations - business users can design and deliver solutions  Enables invocation of an IBM BPM  Leverage current investments – process from an ICM Case Task to support scenarios where process easily integrate with existing orchestration is needed processes and include information  Have the right information at the right from content repositories time to make better decisions  Optimize processes by extracting unique insight from unstructured information
  25. 25. 25 End-to-End Real Time Visibility with Business Activity Monitoring with IBM Business Monitor v7.5  Increases ROI through real time operational visibility and low implementation costs  Enterprise mobility enables views of KPIs, metrics, and alerts through Web interfaces, mobile devices, and corporate portals.  What’s new? – Fully integrated Cognos Business Intelligence Server 10.1 for analysis and reporting on historical data – Built-in tools and runtime support for integrated Business Activity Monitoring of IBM Business Process Manager – Fine-grained security to enable or prevent anyone to see a wide range of information Provides visibility into real-time, end- depth or detail to-end business operations, – Enhanced business user customization of transactions, and processes to data filtering, dashboard controls & reports, increase revenue, lower costs, and and alerts improve service 25
  26. 26. 26 WebSphere: Enabling the Agile Enterprise Transform processes and decisions for agility Fast, flexible, and reliable access across the enterprise and beyond Extend applications to the edge with mobile, cloud, and application optimization initiatives
  27. 27. 27 Rapidly Connect Applications and Services Beyond the enterprise Cloud based Integration Sterling B2B Integrator WebSphere Cast Iron Live WebSphere DataPower Sterling B2B Collaboration Network WebSphere Transformation Extender Sterling B2B Integration Services WebSphere Cast Iron Within the enterprise WebSphere MQ WebSphere Message Broker WebSphere ESB WebSphere DataPower
  28. 28. 28 Accelerate SOA Deployments With a Prescriptive Solution WebSphere Enterprise Service Bus Registry Edition V7.5  Combines an ESB, a service registry and a repository for accelerated SOA success  Integrated, interactive, and visual development and deployment experience  Increases visibility with an established catalog of services  Promotes fast ROI by tracking service usage  Prescriptive guidance:  IBM ESB and Connectivity Patterns Wiki  WESB Development Guide WESB Registry Edition 7.5 highlights  Business spaces for SOA users supports • service registration, mediation policy configuration, system health and service traffic monitoring, visualizing reuse and impact of SOA projects  Scriptable ESB through newly exposed textual mediation flow format  New SLA endpoint lookup primitive  More powerful transformations with XSLT2
  29. 29. 29 Simplified Integration and SOA Deployment with Purpose-Built DataPower Appliances WebSphere DataPower XI52 and XB62:  New modular design lowers TCO by efficiently easing delivery of additional hardware features  Enhanced WSRR subscriptions for WSDL and WS-Policy  Support for ebXML CPPA v2.0 (XB62 only)  Enhanced MQ File Transfer Edition integration and transaction visibility (XB62 only) WebSphere Appliance Management Center V4.0:  Simple Multi-box Management for DataPower Appliances  Single, pre-configured console to efficiently manage configurations, clusters of DataPower appliances, firmware deployments, and monitor the health of DataPower devices WebSphere DataPower WebSphere DataPower XI50z: Integration Appliances  Acts as a bridge for distributed and System z platforms by offering built-in, message- level security alongside swift and flexible integration with any-to-any transformation XI52, XB62, XI50z between disparate message formats  Simplifies, governs, and enhances the network security for XML and Web Services WebSphere Appliance  Monitoring of hardware with “call home” for current/expected problems Management Center V4.0  Integrated zManager management to simplify control and operations
  30. 30. 30 WebSphere: Enabling the Agile Enterprise Transform processes and decisions for agility Fast, flexible, and reliable access across the enterprise and beyond Extend applications to the edge with mobile, cloud, and application optimization initiatives
  31. 31. 31 Power Your Business with Intelligent Application Development and Management with WAS V8  Speeds delivery of new apps and services - Broadest programming models in the industry  Supports cutting edge capability - New mobile and application agility capabilities Graphic  Improves operational efficiency through productivity and performance enhancements WAS V8 highlights  Premier application server in the industry for 12+ years  Integrated programming models: JEE 6, OSGi Apps, Java Batch, XML, SCA, CEA, SIP IBM  Extending the support to mobile devices through Web 2.0 and mobile feature pack WebSphere  Update & extend running OSGi applications with less down time Application  End-to-end performance improvements, security enhancements, edit-compile-debug acceleration and administrative task automation enhancements Server V8  Easier migrations with less risk of downtime, through improved automation and tools, including a no-charge migration toolkit for version to version migration and competitive migrations
  32. 32. 32 Bring the Power of WAS to Connected Devices with WAS Feature Pack for Web2.0 and Mobile Public Cloud Private Cloud IBM WAS Feature Pack for Web 2.0 and Mobile • New Toolkit for extending existing applications and building new riche AJAX and mobiles versions easily • Browser based app support for popular Smart Phones and Tablets, including their respective look and feel • Cross device support for desktop and mobile web applications • Rapid delivery of outstanding user experiences through innovative user interface services • Supports WAS 6.1, 7.0, 8.0 and WAS CE
  33. 33. 33 Transformation for Growth Means Redefining IT Boundaries Public Cloud Private Cloud
  34. 34. 34 Gain Control of Enterprise Applications with Edge Optimizations Public Cloud Private Cloud
  35. 35. 35 Easily Scale-Out Business Critical Applications for Continuous Availability with DataPower XC10 Caching Appliance Public Cloud Private Cloud WebSphere DataPower XC10 V2 • Expands to any client with HTTP capabilities including PHP and .Net • Larger cache capacity, with 240 GB available for customer data • Next generation hardware Platform (9005) for enhanced performance • Integrates with WebSphere DataPower XI50 and XI52
  36. 36. 36 Accelerate Traffic Beyond the Edge of the Enterprise with DataPower Public Cloud Private Cloud WebSphere DataPower Edge Appliance XE82 Coming soon, with intent to deliver: • Intelligent load-balancing and security that includes AAA security and intelligent routing • Edge acceleration that leverages security tokenization, load and cache optimization
  37. 37. 37 Accelerate Applications Hosted in the Enterprise to Internet Based Users Around the Globe Public Cloud Private Cloud WebSphere Application Accelerator for Public Networks • Managed service offering to accelerate delivery of Internet web applications to the edge of the public network • Improves availability of user applications over the Internet • Enhances application security against Internet threats • Supports consolidation by providing an in-network dynamic load capacity Based on: • Works with DataPower appliances with Application Optimization option
  38. 38. 38 Accelerate Applications Hosted in the Enterprise to Internet Based Users Around the Globe Public Cloud Private Cloud WebSphere Application Accelerator for Public Networks • Managed service offering to accelerate delivery of Internet web applications to the edge of the public network • Improves availability of user applications over the Internet • Enhances application security against Internet threats • Supports consolidation by providing an in-network dynamic load capacity Based on: • Works with DataPower appliances with Application Optimization option
  39. 39. 39 Accelerate Public Cloud and SaaS Applications to Enterprise Network Users Public Cloud WebSphere Application Accelerator for Hybrid Networks Coming soon, with intent to deliver: Managed service intended to provide gateway service for enterprise network access to accelerated SaaS and public cloud applications • Appliance-based proxy gateway Based on: • Consolidated traffic for centralized security policy management • Enhances application availability over uncontrolled internet channels • Increases performance for external applications access by enterprise users
  40. 40. 40 Key IBM Announcements in Support of Business Agility • IBM Business Process Manager v7.5 Business Process Management • IBM Blueworks Live Transform processes and decisions for • IBM Method for Business Process Optimization agility • IBM Business Monitor v7.5 • WebSphere Decision Server Feature Pack for SPSS Predictive Analytics • WebSphere ESB Registry Edition v7.5 Connectivity and Integration • WebSphere Cast Iron Cloud Integration • WebSphere MQ Advanced Message Security v7.0.1.1 Fast, flexible, and reliable access across the • WebSphere MQ V7.0.1 Telemetry enterprise and beyond • DataPower Appliance Offerings (XI52, XI62, XI50z) • WebSphere Appliance Management Center v4.0 • WebSphere Application Server v8 Application Infrastructure • WebSphere Application Server Feature Pack for Web 2.0 and Mobile v1.1 Extend applications to the edge with mobile, • CICS Transaction Server for z/OS V4.2 cloud, and application optimization initiatives • WebSphere Application Accelerator • IBM Workload Deployer v3
  41. 41. 41 IBM Uniquely Helps Customers Transform to Grow Business Integration and New Delivery Models: Optimization Software Capabilities Mobile, Cloud, Appliances Strong Partner Ecosystem Industry Accelerators, Frameworks, Solutions Service Offerings and Roadmaps World Class R&D, Labs, Innovation Centers, and Developer Communities Business Strategy Consulting, Methodology and Process Expertise Workload Optimized Systems Mentoring and Skills Development Customer Advocacy Groups, User Groups University Initiatives and Innovative Learning Platforms Thought Leadership in Associations, Technology, Standards
  42. 42. 42