PROBLEM #1- PROFIT MARGINS
• CONVENIENCE STORES
• DIRECTTO CONSUMER
• PRODUCT MIX
• PRIVATE LABEL BRAND
• VERTICAL INFORMATION
• PRIVATE SUPPLY CHAIN
• WEB INTERFACE
• MOBILE INTERFACE
PROBLEM #2 – MARKET SHARE
• BETTER RECRUITING
• NEW CHANNELS
• PRODUCT MIX
• NEW LOCATIONS
• PRIVATE LABEL BRAND
• MOBILE APP
• DIRECT 2 CONSUMER
• PAYMENT INTEGRATION
• NUTRITIONAL ORDERING
PROBLEM #3 – CORPORATE TRADITIONALISM
• YOUNG RECRUITING
STRATEGY AND OPERATION
• ORGANIC SECTION
• GRAB N GO
• LOYALTY PROGRAM
• SUPPLY CHAIN CSR
• MRI MEDIAMARK, LEXIS
PROBLEM #4: EMPLOYEE PRODUCTIVITY
• BETTER RECRUITING
• RESTRUCTURING LEADERSHIP
• FEEDS INTO PERFORMANCE PAY
• SEGMENT ANALYSIS
• ADP- INTERNAL PAYROLL
SOFTWARE WITH MOBILE APP
ENTERPRISE RESOURCE PLANNING:
Solution Objective Challenge Capability Benefit
Customer Relationship Management
Store customers data to send them
promotions, update on deals, etc. Intrusive
Easily track assets
to inform Executive members about
Need to hire
Human Resources Management
Keep track of employee
information and payroll
and duration of
employees can be
employees Happy employees
Maximize efficiency by keeping track of
list Optimize efficiency
Supply Chain Management
Determine what to make and
when and how to profitably distrbute
Because wellness incentives are often considered nominal, many employers overlook the tax implications of wellness incentives that they
supply or fail to make the tax implications clear to employees when they communicate the wellness program initiative, creating an
unwelcome surprise for employees who may not be expecting to pay tax on a wellness incentive.
Wellness incentives are taxed like all other “rewards” and there is no exemption under current tax law that excludes from income the
incentives paid through wellness programs. In general, wellness incentives are subject to the same tax rules as all other benefits—the
value of a reward is treated as taxable wages and subject to payroll taxes (i.e., Social Security and Medicare taxes and federal and state
income tax withholding) unless a specific exemption allows the reward to be provided on a tax-free basis.
In most cases, wellness incentives need to qualify as an employer-provided health benefit or “de minimis” fringe benefit to be provided on a
- See more at: https://www.shrm.org/legalissues/federalresources/pages/federal-tax-implications-wellness.aspx#sthash.ZXBnXBhg.dpuf
• Direct to Consumer Distribution (D2C)
• M. Block provides manufacturers with direct-to-consumer distribution (D2C) as either a
component of other distribution models, or as a stand alone solution.Whether
ecommerce, catalog, DRTV, direct response or Special Markets fulfillment, our automated
distribution facility and state-of-the-art systems manage thousands of shipments per day.
As a virtual extension of your business, our solutions deliver a superior experience for
your end-user customers.
• Using a direct channel of distribution to connect consumers with your product, especially aWeb-based channel, can have several benefits.
Most importantly, web-based selling has low overhead and gives your product a potentially global reach. Because no intermediaries share
the profits, most direct distribution channels tend to have higher rates of profit than indirect distribution channels. Direct distribution via
the Internet is convenient for customers and available 24 hours a day. Lastly, many customers appreciate the opportunity to give profits
directly to producers and artists.
• The most obvious disadvantage is that a direct distribution channel cannot compete with the geographical reach and business volume of a
distribution channel that includes major wholesalers and retailers. If you make specialty coffee, you cannot sell as much product over your
company website as you can if you sell through major grocery store chains. Some consider another downside to direct distribution of
tangible products by phone, mail or Internet is that customers are often asked to shoulder the burden of shipping costs.
• 2016 Food Trends
Poke —This Hawaiian dish is already pretty popular on the food scene, and it’s not going anywhere anytime soon, according to Baum + Whiteman, a food and restaurant consulting company. Who wouldn’t want chunks of
tuna soaked in a soy & sesame oil marinade and served atop seaweed-seasoned rice?
• Waste-based cooking — …70 billion pounds of food go to waste each year. Earlier this year, it was impossible to ignore the buzz about wasted, a community of chefs, farmers, and other members of the foods world
who work to cook up something delicious out of unused or “un-coveted” food.
• Savory yogurt — …savory versions are starting to pop up all over the place. Blue Hill, for example, produces and packages yogurt flavors like beet and butternut squash, and at the Chobani store in New York City,
you’ve got five savory “yogurt creations” to choose from.
• Algae — Algae’s been lurking around in the background for the past couple of years, poised to hit full-blown superfood status.
• Black raspberries — Antioxidants! That’s all you need to know, move along. Berries in general are chock-full of ‘em — probably why they tend to reach superfood status. … Science says they contain three times the
amount of antioxidants than red raspberries or their doppelgangers, blackberries (good luck trying to tell those two apart).
• Better sports drinks — For a long time, people have been worried about the calories, sugar, and artificial flavors lurking in sodas, but sports drinks curiously got a pass, in spite of the fact that they’re really not much
• Baobab — Fruit from the baobab tree — eight of the nine species are native to Madagascar and mainland Africa, so you can just get ahead of the economic backlash that accompanied quinoa’s sudden rise in demand — is
rich in vitamin C.
• Water tapped from any/every kind of tree/fruit —
Coconut water kicked things off, then maple water and birch water came onto the scene. What’s next? Pine water? Peach tree water?
• Moringa — Native to Africa and Asia, it’s pretty versatile, and perhaps most important in an ever-warming world, it’s drought resistant and can actually purify water (along with an absolute treasure trove of other
• Genetically engineered meat — …there are plenty of people who don’t support this “Frankenfish” (or “Frankenfoods” in general). Since conventionally produced meat has so many environmental and health drawbacks,
genetic engineering may eventually attempt to provide solutions to things like methane-producing cows (i.e., bull farts)… though that uncharted territory is sure to have its own set of drawbacks
• Food Technology’s Top 10 Predictions for 2016
• Food Technology Magazine Editors Share Top 10 Food Trend Predictions for 2016. Click on the posted link next to see a complete description.
(Posted December 16, 2015)
• Clean Labels Spread to Fine Dining
This year was marked by tons of major food companies, in addition to fast-food and fast-casual restaurants, announcing the “healthification” of their menus through the banning of artificial ingredients/additives.
• The Intersection of Health and Convenience
Foods and beverages that deliver on both health and convenience will proliferate and gain wider distribution as consumers look for easy ways to incorporate more good-for-you products into their lives.
• Less Is More
Food manufacturers will have to continue to make food products that are less processed as consumers demand more transparency and foods that are closer to their natural state.
• Smartphone Staple
Your smartphone will become an indispensable utensil for eating and dining in 2016.
• The Packaging Connection
Foodies have long been interested in the backstory behind the foods they choose, but recent technologies have made it more possible than ever to bring this kind of information to the everyday consumer.
• Cleaner Labels
More than ever, consumers are pushing food manufacturers to use ingredients to produce products with so-called clean labels. Ingredient manufacturers have stepped up and now offer ingredients that are naturally derived, minimally processed, organic, and not genetically modified—all of which food manufacturers use to formulate clean label products.
• Morally Conscious Foods
Increasing emphasis on conscious living will lead to a new category of foods—morally conscious foods.
• Gourmet Convenience
With 48 million time-strapped Americans describing themselves as foodies, gourmet convenience will be among the new megatrends.
• Generational Nutrition
Baby Boomers, Gen Xers, and Millennials will continue to play a role in popular nutritional trends as well as product labeling.
• Focus on Food Safety
Researchers, food manufacturers, regulatory agencies, and suppliers will continue to focus attention on pathogens, developing new and improved methods of analysis, instruments, detection supplies, and specific applications.
• But the increased prevalence of smart phone usage gives retailers an opportunity to develop smart
phone applets that do all the same things that smart carts were supposed to make possible. According
to Digitas’ Connected Commerce, 92 million adult Americans use smartphone apps while shopping in
• The in-store applet receiving the most attention was developed by inMarket. For retailers, the
functionality supports shopping lists, loyalty-driven offers, and the promise of increased strategic
marketing budget from consumer goods companies. Brand owners have done pilots where they have
experienced 300 percent purchase intent lift when this technology is used to promote an offer as a
shopper rolls their cart toward that SKU in an aisle.
• About Shipping Perishable Items
• Some products require special packaging to make sure they arrive in good condition.
• The only shipping option for these items is our Expedited Chilled Shipping method.These items ship in
Styrofoam containers with cooling gel packs and arrive 1-2 days after leaving our fulfillment center.
• Since special handling is required for these items, there is a shipping charge of $1.99 per item for non-
Prime customers.Amazon Prime members are eligible for free shipping on these items. Expedited Chilled
Shipping is not available when shipping to a P.O. Box. and is only available in the 48 contiguous U.S. states.
• Interviewing Trends
• Group Interviews
Somewhere along your career journey you may participate in a group interview. This may include multiple hiring managers, team members or even a panel. You might even find yourself being interviewed alongside other
applicants. This “firing squad” approach isn’t necessarily easy (or fun) unless you’re one of the hiring professionals who prefer to save time by rapidly narrowing the talent pool. Odds are, any time the number of people in
the interview increase, so will your stress. The success strategy includes not being caught off guard when you walk in the room and discover multiple interviewers or applicants. Being aware of this trend and even practicing
your approach will help you stay calm and focused. Be sure, however, to address each person equally with your responses and eye contact.
• Video interviewing
The fact that they don’t even make laptops without cameras anymore should clue you in that the video interviewing trend is here to stay. When it comes to video interviewing the challenge lies in overcoming self-
distraction, or in other words, getting out of your own way. If your Internet connection is sketchy, you might find yourself focusing more on technical issues than concentrating on impressing an employer. Check your
connections beforehand or book a conference room where technology interface is part of the package. Another hurdle includes “personal” distraction. Some candidates lose focus and eye contact and tend to fidget more
as they get distracted by phones, family or even seeing their image reflected back during an interview. If you’re one of them, set up a time and place to conduct a few video interview dress rehearsals before the big day.
• Quirky questions
“If it were possible, what theme song would play each time you entered a room?” “What is the biggest mistake you’ve made in your career?” “If you were a Disney character, which character would you be and why?”
Welcome to the trend of quirky questions. Hiring managers ask questions like these, and other seemingly not so relevant queries, for number of reasons, including having a creative way to assess an applicant’s
personality. Quirky questions can also be used to determine how well you can handle being thrown a curve ball, if you’re flexible and innovative and if you have the ability to learn from past mistakes.
• These interpersonal skills-driving questions may also ease the tension in an interview. The challenge is not to overthink them but rather go with the flow and offer honest, and in some cases light-hearted, responses.
Remember, this is still and interview, so your answers should shed a positive light on your ability to contribute positively to an organization. Perhaps you’ve chosen Alice in Wonderland as your Disney character; be sure to
give a host of reasons why “Alice” would make a good employee. She’s inquisitive, thoughtful, creative and willing to take risks. One note of caution, even if the interviewing mood becomes more playful with these
questions, it’s not the time to be self-indulgent or too forthcoming; especially if your theme song is “Highway to Hell.”
• Hiring Millenials
• Interview for Motivational Fit
• Ever had a job you dreaded? Was it a major struggle to get out of bed every morning and muster the strength to “give it your all”? You may have been more likely to call off, and were probably eager to jump ship for a
• It’s no different for a 20-something—even if you think they should just be grateful to get their foot in the door. A major reason for absenteeism and turnover is poor “Motivational Fit”. If individuals are fulfilled by their
daily work, satisfied with their work environment, benefits and compensation, and aligned with the organization’s values, they are more likely to be positive, productive contributors and less likely to turnover.
• In an interview, ask 20-somethings about past experiences they enjoyed or did not enjoy; explore their career goals, both short and long term; and discuss their preferences for leadership. Asking these questions in an
open-ended way encourages your candidates to do the talking, rather than agreeing with the job characteristics you outline for them. If their responses do not match what is offered by the position and your organization,
that’s a red flag they may not stick around for long.
• Gauge Work Ethic
• Think about a time when you put in overtime to accomplish a difficult goal. What was driving you? How did you persevere through obstacles? Now think about a time when you slacked off, didn’t go above and beyond, or
chose not to do your best. While some of the differentiating factors between those situations may relate to Motivational Fit, gauging candidates’ Work Ethic will provide valuable information about their ability to follow-
through with commitments.
• During an interview, ask 20-somethings about their past experiences at work, school, and in the community. Was there a situation where they put in extra hours or effort to achieve a higher level of performance or
produce a better outcome? What about a situation where they weren’t motivated to put in the effort, but persevered anyway? How have they handled taking work breaks and vacation time in the past? Gathering
information about these situations will be indicative of 20-somethings’ ability to deliver in tough situations, even if they’d rather tweet about their weekend plans and head to happy hour early.
• Employer contributions are tax-deductible.
• Assets in the plan grow tax-free.
• Flexible plan options are available.
• Tax credits and other incentives for starting a plan may reduce costs.
• A retirement plan can attract and retain better employees, reducing new
employee training costs.
• Employee benefits
• Employee contributions can reduce current taxable income.
• Contributions and investment gains are not taxed until distributed.
• Contributions are easy to make through payroll deductions.
• Compounding interest over time allows small regular contributions to grow to
significant retirement savings.
• Retirement assets can be carried from one employer to another.
• Saver’s Credit is available.
• Employee has an opportunity to improve financial security in retirement.
• Future retirement savings value
• Monthly Savings, 6%
• Cities that millenials buy organic food in
• San Francisco, CA
• Providence, RI
• Sacramento, CA
• Minneapolis, MN
• Boston, MA
• Seattle, WA
• Austin, TX
• Philadelphia, PA
• Washington, D.C.
• Charity Benefits
• Millennials want to work for companies that care - 84 percent of Millennials made a
charitable donation in the past year - 48 percent of Millennials have donated to a
company-sponsored giving program - 70 percent of Millennials spent an hour or more
volunteering - 45 percent of Millennials volunteered with a company-sponsored program
• CSR actually does make the world a better place - If you want a prosperous business,
you’d better have a prosperous and safe community in which to conduct that business. -
It’s smart for companies to take on causes linked to their business expertise.That’s
where their skills lie, after all.And by improving the environment around their markets
and supply chains, they improve their ability to do business. - Example:A global delivery
service takes on global road safety as its cause, using its own drivers to teach behind-the-
wheel skills, among other initiatives.A global travel firm takes on human trafficking.
APPENDIX P- WORKS CITED
• Kimberling, Eric.“SAP vs. Oracle:Who Comes Out Ahead?” SearchSAP. July 2014.Web. May 10, 2016. URL-
• Hendricks, Drew.“How Charitable Giving Can Boost Office MoraleWhile HelpingThe Community” Forbes. December 18,
2013.Web. May 10, 2016. URL -
• Statista.“US Organic Packaged Food Retail Sales by Product Category” Statista. 2016. May 12, 2016. URL -
• N.a.“Federal Tax Implications andWellness” Shrm. 2016. Mar 12, 2016. URL -