Litle & Co. <br />The People Behind Your Payments<br />September 15th, 2010<br />
About Litle & Co.<br />Leading financial technology company<br />One of the largest, private, non-bank proprietary process...
About Litle & Co.—Facts <br />Facts<br /><ul><li>Fully redundant processing centers in Lowell, MA and Denver, CO
Maintain direct connections to the Card Associations, underwrite our own risk and have built, own and continue to maintain...
Specific expertise in card-not-present transactions; deep knowledge of Best Practices, Card Association Regulations and PC...
Strategic client adoption – we serve few with exceptional service</li></li></ul><li>About Litle—Focused Universe<br />Samp...
Publishing & Electronic Media
Online Bill Payers</li></ul>Direct Response Merchants:<br />TV, Print & Radio <br />direct-to-consumer<br />Internet/Multi...
Catalogers
Online Retailers</li></ul>   Excellence for a Few. Connecting & Creating Value for All.   <br />
Industry-Leading Reporting and Analytics <br />Customizable dashboards enable data views relevant to you <br />Leverage da...
Culminating in Leading Solutions	  <br />PCI and Data Security<br /><ul><li>Paramount to our customers. Safeguards their r...
Growing momentum behind Tokenization—reduces PCI scope and breach liability
Highly-relevant to Cloud/SaaS, and all recurring and e-commerce models broadly
One of few fully-integrated Tokenization-Processing Platforms, Litle Vault, launching formally this month
Product Manager Osman Perksoy explains</li></li></ul><li>Tokenization Overview<br /><ul><li>What is tokenization?
Benefits of tokenization
Litle Vault Product Description</li></li></ul><li>Tokenization<br /><ul><li>Tokenization replaces the card account info wi...
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Zuora luncheon final

  1. 1. Litle & Co. <br />The People Behind Your Payments<br />September 15th, 2010<br />
  2. 2. About Litle & Co.<br />Leading financial technology company<br />One of the largest, private, non-bank proprietary processing platforms serving the card-not-present marketplace <br />Client-obsessed, success culture<br />Recognized for growth, technology and exemplary customer service:<br />2010 Stevie Award for Excellence in eCommerce Customer Service<br />2010 #5 Boston Business Journal’s Annual Pacesetters based on revenue growth<br />2009Net Promoter Score (NPS) 73 creates kindred spirit with global customer-obsessed cultures such as Amazon.com,Apple and Nike<br />2008#8 on Entrepreneur Magazine’s 100 Fast-Growth American Companies<br />2006 CIO 100 Award for agile software deployment methodology<br />2006#1 on Inc 500<br />
  3. 3. About Litle & Co.—Facts <br />Facts<br /><ul><li>Fully redundant processing centers in Lowell, MA and Denver, CO
  4. 4. Maintain direct connections to the Card Associations, underwrite our own risk and have built, own and continue to maintain our primary processing platform
  5. 5. Specific expertise in card-not-present transactions; deep knowledge of Best Practices, Card Association Regulations and PCI and Data Security requirements
  6. 6. Strategic client adoption – we serve few with exceptional service</li></li></ul><li>About Litle—Focused Universe<br />Sample Clients<br />Online & Recurring Services Merchants:<br /><ul><li>Recurring products
  7. 7. Publishing & Electronic Media
  8. 8. Online Bill Payers</li></ul>Direct Response Merchants:<br />TV, Print & Radio <br />direct-to-consumer<br />Internet/Multichannel:<br /><ul><li>Internet Pure Plays
  9. 9. Catalogers
  10. 10. Online Retailers</li></ul> Excellence for a Few. Connecting & Creating Value for All. <br />
  11. 11. Industry-Leading Reporting and Analytics <br />Customizable dashboards enable data views relevant to you <br />Leverage data trends to solve business problems and to help focus you on revenue creation opportunities <br />Benchmarking allows merchants to compare data against “like-merchant” data (e.g. market-segment specific, size etc.) <br />
  12. 12. Culminating in Leading Solutions <br />PCI and Data Security<br /><ul><li>Paramount to our customers. Safeguards their relationships with consumers.
  13. 13. Growing momentum behind Tokenization—reduces PCI scope and breach liability
  14. 14. Highly-relevant to Cloud/SaaS, and all recurring and e-commerce models broadly
  15. 15. One of few fully-integrated Tokenization-Processing Platforms, Litle Vault, launching formally this month
  16. 16. Product Manager Osman Perksoy explains</li></li></ul><li>Tokenization Overview<br /><ul><li>What is tokenization?
  17. 17. Benefits of tokenization
  18. 18. Litle Vault Product Description</li></li></ul><li>Tokenization<br /><ul><li>Tokenization replaces the card account info with service provider generated tokens.
  19. 19. Tokens can be used in place of card numbers by all systems.
  20. 20. Provides security for data in-transit, at-rest and while data is in-use.</li></ul>Chargeback Processing<br />Finance Accounting<br />Order Entry<br />DB<br />DB<br />Gateway/Processor<br />VT / Call Center<br />Back Office<br />CRM<br />DB<br />Tokenization Service Provider<br />Merchant Systems<br />Online<br />
  21. 21. Benefits of Tokenization Technology<br /><ul><li>Reduced exposure to sensitive card data helps with reducing the PCI scope.
  22. 22. Tokens are valid only for the registered merchants.
  23. 23. Unlike card account numbers tokens are useless to unauthorized parties.
  24. 24. With a hosted PayPage application, tokenization can eliminate the exposure of the card numbers in merchant systems.</li></li></ul><li>Litle Vault Product Description<br /><ul><li>Litle Vault is an integrated tokenization service delivered through the Litle Payment Processing Platform.
  25. 25. Merchants enabled for the tokenization service can use tokens anywhere the card numbers are used in the Litle Platform.
  26. 26. A token that is valid only for authorized registrants is returned when a card number is registered with the Litle Vault.</li></li></ul><li>Litle Vault Product Description<br /><ul><li>The acquired tokens can be used in place of the card numbers in all transactions that are exchanged between the merchants and Litle.
  27. 27. Tokens can be shared across multiple merchants or across multiple fulfillers/service providers for the same merchant.
  28. 28. Unique tokens can be generated for specified merchants or merchant-presenter pairs.</li></li></ul><li>Litle Vault<br />Cardholder<br />Consumer<br />Acquirer / <br />Processor<br />Issuer<br />Associations<br />Merchant<br />Account #<br />Account #<br />Account #<br />Account #<br />Token<br />DB<br />DB<br />DB<br />DB<br />
  29. 29. Litle Vault with Pay Page<br />Litle Hosted PayPage<br />Token<br />Acquirer / <br />Processor<br />Account #<br />Issuer<br />Associations<br />Merchant<br />Cardholder<br />Consumer<br />Account #<br />Account #<br />Token<br />DB<br />DB<br />DB<br />DB<br />
  30. 30. Litle Vault Product Details<br /><ul><li>For minimal merchant impact, Litle tokens preserve the card number format.
  31. 31. Tokens are samelength as the card numbers, they are all digits with the last four digits identical to the credit cards.
  32. 32. The BIN digits of the card number are provided in a separate field in all messages that contain a token.
  33. 33. Litle Tokens comply with a checksum algorithm for easy detection of typing errors.</li></li></ul><li>Litle Vault Product Details<br /><ul><li>Litle Tokens are generated from a set of numbers outside of the credit cards to prevent unintended use of a token as a card number, or vice versa.
  34. 34. The merchant is provided with a token admin account that provides access to the actual card numbers for certain back end processing functions (chargebacks, accounting, etc.).
  35. 35. Bulk extract function enables exporting of the card number-to-token mappings in an encrypted file on merchant’s request. Eliminates merchant lock-in.</li></li></ul><li>Litle Vault Product Details<br /><ul><li>Account Updater function is supported with tokens. A new token is returned, if the card number has been updated.
  36. 36. Even though not in PCI scope, e-Check account number tokenization is provided for additional security.
  37. 37. When used together Litle PayPage & Vault can eliminate the merchant exposure to sensitive cardholder data and can significantly reduce merchant PCI scope.</li></li></ul><li>Concluding Remarks<br />Card data breaches are common and very costly to deal with.<br />All merchants carry liability, any merchant can be a victim.<br />Litle Vault & PayPage provide a comprehensive, easy-to-integrate solution to protect against card data breaches.<br />Litle Vault can reduce your PCI scope and related compliance costs significantly.<br />Please contact Litle & Co. for a copy of Vault ROI Calculator.<br />
  38. 38. Questions? Thank You!<br />Matt McDowell<br />Director, Internet & Online Retail<br />Litle & Co.<br />330-714-2545<br />mmcdowell@litle.com<br />

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