Warm Welcome
The Agenda
 VISION Family
 Technical Specifications
 Key Features
 Target Customers
Matrix VISION

VISION Family

VISION Standard

VISION Premium

308S

309P

The Office Communicator
Technical Specifications
Hardware
Total Ports
Number of Trunks (FXO)
Analog Extensions (FXS)
Analog Input Port (AIP)
Analo...
Technical Specifications
Specification
Dimensions (WxHxD)
Power Supply Input
External Battery Interface
Power Consumption ...
VISION308S

EXT:21
TWT 1 (CO)
PSTN

TWT 2 (CO)
TWT 3 (CO)
EXT:28

Modem

Computer
VISION309P
Modem
DATA Port

COMM. Port

EXT:21

TWT 1 (CO)
PSTN

TWT 2 (CO)
TWT 3 (CO)
EXT:29
SLT

Door Phone

AIP

Ext. M...
Key Features
Allowed and Denied List

Internet Ready

Alternate Number Dialing

Least Cost Routing

Auto-Attendant

...
Auto-Attendant
 Built-in Feature
 Call Status Information
 Supports Dial by Name
 Available with VISION309P
Allowed and Denied List
 Allows/Restrict Dialing of Specific Area Codes or Numbers
 Up to 8 Programmable Allowed and Den...
Alternate Number Dialing
General Manager
The Number
Calling
Dialed Number…
You have Dialed
General Manager
222222
is Busy
...
Auto Call Back
When Boss Answers
Calling...
Auto Gives RBT
Call Back
PBXSecretary
Extension
toEnabled
Secretary
Ringing

A...
Auto Redial-Multiple Numbers
 No Need not Redial a Busy Extension Repeatedly
 VISION Redials a Busy Extension till It ge...
Caller Line Identification-DTMF


Caller’s Number is displayed on the LCD Screen of the Telephone



CLI is Displayed in...
CLI based Routing
PBX Checks First Lands On the
Incoming Call Incoming CLI With
the Numbers Stored in
Operator’s Extension...
External Call Forwarding
Forwarding GM Desk
Calls to Delhi Office

GM is at Delhi to
Attend Meeting. All Calls
are forward...
Dial by Name
 Enter Desired Person’s Name In case Extension Number is not
known
 Saves Operator’s Time and Effort in tra...
External Music Port
 Smoothen the Feeling of Wait For a Caller on Hold
 Music from External Source such as Tape Recorder...
Internet Ready
 User Need not require to Dedicate an Extension for Internet
Connection
 Modem directly gets Connected to...
Least Cost Routing
 Logic that Ensures Cheapest Outgoing Call
 LCR helps to reduce Telephone Bill by Selecting the most
...
Least Cost Routing (LCR)
Which Network to choose
Calling
Using LCR
to make an outgoing call?
Mobile No.
Routing Table
PSTN...
Live Call Supervision
 Get the Information of Calls Made/Received by an Extension
being Supervised on Your CLI Telephone
...
Public Address System (PAS) Port
 Very Useful in Factories and Offices to Address to a Mass of People
 An Audio Output P...
Relay Port
 External Electrical Devices can be Operated through Relay Port
i.e. Fluorescent Tube Light, Incandescent Lamp...
Scheduled Dialing
 8 Different Numbers can be Dialed out at Pre-defined Time
 Locking Codes for Local / Long Distance Fa...
Security Dialer
 In case of Emergency, System Dials out 3 Different Numbers with
Pre-recorded Messages and Waits for Answ...
Security Dialer
VISION
Police

PSTN
Fire Station

Sensor

This is an Emergency Call From XYZ
Apartment, India
“Rush Immedi...
Station Message Detailed Recording
(SMDR)
 Vey Useful Monitoring and Cost Control Parameter
 Stores and Prints Details o...
Voice Message Applications
 Guide the Caller in Various Call Making Situations Such as:
 Day/Night Greetings
 Wrong Num...
Voice Message Applications
 Voice based Music-on-Hold
 Voice Greeting for Alarms
 Voice Guided help for DID and DOSA
 ...
Target Customers
 Small and Medium Businesses
 Manufacturing Units
 Branch Offices
 Banks and Financial Institutions
...
Feature: Benefit
Professional Call
Professional Call
Handling
Handling

Reduce Calls Bill
Reduce Calls Bill

CLI based
CLI...
Thank You
 Type of Presentation: VISION (SOHO-PBX) Product
Introduction and Features
 Number of Slides: 33
 Revised On: April 14,...
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Matrix Telecom Solutions: VISION - The Office Communicator

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VISION is a premium feature packed PBX specially designed for modern offices. Micro controller based design and Surface Mount Technology (SMT) based hardware components leads to compact size and robust, reliable and maintenance-free performance. The advance features of the system ensure smooth and efficient call management. VISION provides connectivity to 3 analog trunk lines and 8/9 analog extensions.

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  • Comprehensive List of Numbers that can be Allowed or Denied From a particular Extension. By this Feature Extension is able to Dial/Receive the only Numbers included in Allowed and Denied List.
  • A Caller Need not keep Dialing Person’s Alternate Numbers Manually, Rather Using this Feature VISION Dials Alternate Numbers One by One when Redial/Auto-Redial Used.
  • User Need not Dial Busy Number Repeatedly, Whenever a Busy Extension becomes Free, VISION senses it and Generates Ring at Boss’s End, When Boss goes off-hook he hears Ring Back Tone (RBT) at other end and thus Speech is Established.
  • Using this Feature VISION Dials Busy Extension Repeatedly till it gets Through, Relieving User from Manual Redialing of Number. Whenever Call goes Through it Informs User by giving him a Ring.
  • A Person can Identify the Caller Before Answering the Call and be Prepared on Subject of Interest.
  • Some Important Numbers which Need to be Connected to Respective Person without any Delay, VISION stores some of the Numbers in its CLI Based Routing table and Routes these Calls Directly to Extension without going for Operator to Route the Call.
  • You will not miss any call even if you are away from your office. Just enable this feature and forward all your office calls to external number where you have access to telephone.
  • This option is provided by auto-attendant when you don’t know the desired person’s extension number. You can enter digits corresponding to first three alphabets of the person’s name. For ex.: To call Joseph you have to dial 567. Here 5 corresponds to J, 6 to O and 7 to S.
  • Pleasant music from other sources such as portable music player, can be played while caller is on hold. It generally soothes/reduces the feeling of inconvenience of caller being on hold.
  • One port provided for Internet modem interface to VISION, which gets directly connected to trunk on issue of command. Thus by providing ease of internet access and eliminating need of dedicated extension for internet connection.
  • When you have more than one service providers as your trunk lines (e.g. BSNL, Reliance), you can select any of them to make outgoing calls depending upon the economy of call charges
  • In this figure Ext. 201 wants to dial 9876543210 which is a GSM number, So PBX routes the outgoing call through GSM network based on the logic that GSM to GSM calls are cheaper than others. Same for the Landline outgoing call through Ext.208.
  • You can supervise the desired extension by knowing to/from whom it is dialing/receiving calls on your CLI telephone, At your ease or even during live call when extension is in speech.
  • Places such as Conference Hall, Assembly Hall of Factory where employees have to move in nearby places, In such situations the desired person can be addressed by central loud speaker system.
  • Devices matching with relay port’s Electrical Specifications can be switched ON/OFF manually or automatically, operated locally or remotely
  • Auto dialing of set numbers (Maximum 8) at a predefined time. You can dial locking codes of Local or Long distance dialing facility for these set numbers
  • If any sensor connected to DIP port gets activated, VISION considers it as an emergency and dials out three number programmed as emergency numbers. It dials first number and waits for answer and delivers a pre-recorded message, if not then dials second number and then third repeating the same procedure.
  • In this figure PBX first dials Police number, waits for him to answer and delivers the message. If Police doesn’t respond then PBX dials for Fire Station and repeats the same procedure. Same for Hospital.
  • A comprehensive record of all calls made or received by each and every extension during specific period of time (e.g. Month, Week) gets printed on SMDR report. This report can be analyzed using various filter parameters such as Trunk, Extension, Time, Call Duration, Type of Call etc.
  • You can store your own Voice from Telephone Recording or Music Source Recording to be heard by the caller in event of Non Availability, Music-on-Hold, Alarms, DID and DOSA, Auto Redial etc.
  • Matrix Telecom Solutions: VISION - The Office Communicator

    1. 1. Warm Welcome
    2. 2. The Agenda  VISION Family  Technical Specifications  Key Features  Target Customers
    3. 3. Matrix VISION VISION Family VISION Standard VISION Premium 308S 309P The Office Communicator
    4. 4. Technical Specifications Hardware Total Ports Number of Trunks (FXO) Analog Extensions (FXS) Analog Input Port (AIP) Analog Output Port (AOP) Digital Input Port (DIP) Digital Output Port (DOP) RS232C Port Internet Ready Port Door Phone Port (2 - Wire) Security Dialer Voice Module Speech Path Real Time Clock (RTC) * Including Door Phone Port as an Extension VISION Standard 308S 11 3 8 ----------1 ------7 Yes VISION Premium 309P 12 3 9* 1 1 1 1 1 1 1 1 240 Sec 7 Yes
    5. 5. Technical Specifications Specification Dimensions (WxHxD) Power Supply Input External Battery Interface Power Consumption (Typical) Weight SLIC based Design SMT Hardware Design CLI Reception-DTMF VISION 17 x 28 x 6cm 6.69”x9.25”x2.36” 90-265VAC, 47-63Hz 12VDC, 7-10AH 10W 2kg (4.4lbs)
    6. 6. VISION308S EXT:21 TWT 1 (CO) PSTN TWT 2 (CO) TWT 3 (CO) EXT:28 Modem Computer
    7. 7. VISION309P Modem DATA Port COMM. Port EXT:21 TWT 1 (CO) PSTN TWT 2 (CO) TWT 3 (CO) EXT:29 SLT Door Phone AIP Ext. Music AOP PAS DIP Sensor DOP Relay
    8. 8. Key Features Allowed and Denied List Internet Ready Alternate Number Dialing Least Cost Routing Auto-Attendant Live Call Supervision Auto Call Back Public Address System Auto Redial-Multiple Number Relay Port Caller Line Identification Scheduled Dialing External Call Forward Security Dialer CLI based Routing Station Message Detail Recording Dial-by-Name Voice Messages External Music Port
    9. 9. Auto-Attendant  Built-in Feature  Call Status Information  Supports Dial by Name  Available with VISION309P
    10. 10. Allowed and Denied List  Allows/Restrict Dialing of Specific Area Codes or Numbers  Up to 8 Programmable Allowed and Denied List  Maximum 16 Entries per List and each of 16 Digits Length  Prevents Misuse of Long Distance/International Dialing Facility  A Very Useful Cost Control Parameter
    11. 11. Alternate Number Dialing General Manager The Number Calling Dialed Number… You have Dialed General Manager 222222 is Busy Busy on Another Call PSTN 222222 333333 Caller VISION Redial 444444 555555
    12. 12. Auto Call Back When Boss Answers Calling... Auto Gives RBT Call Back PBXSecretary Extension toEnabled Secretary Ringing As Secretary Becomes Free, Dialed Extension PBX Generates Ring at Boss’s Busy End Extension Ringing Secretary Boss VISION Already in Conversation Employee
    13. 13. Auto Redial-Multiple Numbers  No Need not Redial a Busy Extension Repeatedly  VISION Redials a Busy Extension till It gets Through, and gives you Ring When Call gets Connected  Three Number can be Set for Auto Redial
    14. 14. Caller Line Identification-DTMF  Caller’s Number is displayed on the LCD Screen of the Telephone  CLI is Displayed in following Communications:  Trunks Calls  Internal Calls  Transferred Calls
    15. 15. CLI based Routing PBX Checks First Lands On the Incoming Call Incoming CLI With the Numbers Stored in Operator’s Extension and then Programmed CLI Table and Transferred to the Appropriate Directly Extension it to the Transfers Respective Extension Caller gets Connected Directly to the Desired Extension No Need of Operator to Route Calls Ideal Route PSTN MD’s Residence MD’s Extension VISION Operator Actual Route Scenario 1: Normal Routing Scenario 2: CLI based Routing
    16. 16. External Call Forwarding Forwarding GM Desk Calls to Delhi Office GM is at Delhi to Attend Meeting. All Calls are forwarded to Delhi Office PSTN Desk - General Manager GM at Delhi Office VISION Calling GM Sales Manager
    17. 17. Dial by Name  Enter Desired Person’s Name In case Extension Number is not known  Saves Operator’s Time and Effort in transferring a Call
    18. 18. External Music Port  Smoothen the Feeling of Wait For a Caller on Hold  Music from External Source such as Tape Recorder can be Played  External Music Port is an Analog Input Port  Available with VISION309P External Music Source VISION
    19. 19. Internet Ready  User Need not require to Dedicate an Extension for Internet Connection  Modem directly gets Connected to Trunk Line hence Reducing Noise and Improving Data Transfer Speed Internet Ready Port Modem Computer EXT: 21 PSTN EXT: 29 VISION SLT
    20. 20. Least Cost Routing  Logic that Ensures Cheapest Outgoing Call  LCR helps to reduce Telephone Bill by Selecting the most Economical Call Route  Types :  Time Based  Number Based  Mixed (Time and Number)
    21. 21. Least Cost Routing (LCR) Which Network to choose Calling Using LCR to make an outgoing call? Mobile No. Routing Table PSTN or GSM? 9876543210 (Programmable) TWT 1 (CO) EXT:201 PSTN 0265-2630555 SLT PHONES TWT 3 (CO) EXT:208 VISION Calling Landline Number 0265-2630555 GSM GSM FCT 9876543210
    22. 22. Live Call Supervision  Get the Information of Calls Made/Received by an Extension being Supervised on Your CLI Telephone  Information can be Acquired During a Live Call or On Need Basis  Very Useful Feature for Organizations where Privacy is Essential
    23. 23. Public Address System (PAS) Port  Very Useful in Factories and Offices to Address to a Mass of People  An Audio Output Port for Public/Personal Address  Very Useful in Emergency Situations  Available with VISION309P Amplifier VISION Loud Speaker
    24. 24. Relay Port  External Electrical Devices can be Operated through Relay Port i.e. Fluorescent Tube Light, Incandescent Lamp etc.  Devices should Confirm with Specifications of this Port  Available with VISION309P VISION
    25. 25. Scheduled Dialing  8 Different Numbers can be Dialed out at Pre-defined Time  Locking Codes for Local / Long Distance Facility can be Dialed Out At a Scheduled time
    26. 26. Security Dialer  In case of Emergency, System Dials out 3 Different Numbers with Pre-recorded Messages and Waits for Answer  System Dials out Numbers One by One Until Answer is Received  Movement Detector, Smoke Detector, Glass Break Sensor etc. can be Connected to DIP for Emergency Detection  Available with VISION309P
    27. 27. Security Dialer VISION Police PSTN Fire Station Sensor This is an Emergency Call From XYZ Apartment, India “Rush Immediately” Hospital
    28. 28. Station Message Detailed Recording (SMDR)  Vey Useful Monitoring and Cost Control Parameter  Stores and Prints Details of the External Incoming and Outgoing Calls  Filters like Call Duration, Calling Number, Trunk, Extension etc. help in Call Analysis  Buffer of 250 Incoming and 500 Outgoing Call Records  Available with VISION309P
    29. 29. Voice Message Applications  Guide the Caller in Various Call Making Situations Such as:  Day/Night Greetings  Wrong Number Dial/Dial-by-Name  Initial Guidance  Busy/Transfer/No Reply  Store Messages Up to 240 Seconds with 16 Parts of 15 Seconds Each  Message Can be Recorded from Telephone or Music Source  One Message is Played at One Time
    30. 30. Voice Message Applications  Voice based Music-on-Hold  Voice Greeting for Alarms  Voice Guided help for DID and DOSA  Voice Message for Auto Redial  Voice Message for Night Mode  Voice Message for Emergency
    31. 31. Target Customers  Small and Medium Businesses  Manufacturing Units  Branch Offices  Banks and Financial Institutions  Consultants, Doctors, Architects and Chartered Accountants
    32. 32. Feature: Benefit Professional Call Professional Call Handling Handling Reduce Calls Bill Reduce Calls Bill CLI based CLI based Incoming Call Incoming Call Routing Routing Get Accurate Call Get Accurate Call Analysis Analysis Network Conference Conference Alerts For Alerts For Emergency Emergency Quick and Easy Quick and Easy Dialing to Clients Dialing to Clients ETERNITY PE y Bus Bus y Various Various Announcement Announcement
    33. 33. Thank You
    34. 34.  Type of Presentation: VISION (SOHO-PBX) Product Introduction and Features  Number of Slides: 33  Revised On: April 14, 2010  Version-Release Number: V1.R2 For Further Information Please Contact: Email ID: Info.Telecom@MatrixComSec.com Mobile: +91 85111 03107 Visit us at www.MatrixComSec.com

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