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Assignment 1 - Empathise and Define

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D-School Assignment 1 - Empathise and Define
Kerry Maton submission

Published in: Education, Business
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  • Thanks Lee-Anne
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  • Fantastic empathy map Kerry and your problem statement really nailed it!
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Assignment 1 - Empathise and Define

  1. 1. Empathise and Define Assignment 1 – Kerry Maton
  2. 2. Stakeholder Alyse is a young woman who has completed Year 12 and has accepted jobs to ensure she is in paid employment. Since leaving school, Alyse has held a couple of casual jobs and is now currently employed full-time in an administrative role. Monique is still unsure of the direction she wants her career to take.
  3. 3. • “Didn’t know what I wanted to do or be, when I left school” • “Knew what happened when I went to school and what I needed to do – didn’t know what would happen when school finishes” • “Only met the Career Advisor once and he gave me a TAFE pamphlet” • “Teachers were focused on getting us through Year 12 & the exams” • “Careers day was focused on people that go to Uni” • “Was just trying to focus on passing exams” • “Not many options to choose from to try different things” • “Work experience was limited to the subjects I studied - IT” • “Hated applying for jobs – didn’t know what to put in an application letter – didn’t know how to act at interviews or what to expect” • “Would have been useful if we had practiced writing resume and application letter and participated in mock interviews” • “It was over 12 months before I got a full-time job” • “Family members tried to be helpful but didn’t really help – you must find a job, you can’t sit at home all day and do nothing!”
  4. 4. • Students are overwhelmed and find it difficult to cope with the many activities and decisions they need to make in their last year of school. • There needs to be more professional guidance and practical help to support the needs of the students leaving school and looking for work. • Work experience programs need to cater to the needs of the students. • Students require access to well structured careers information and support tools. • Parents and family members may not always support the student through school to work transition in the most appropriate way.
  5. 5. • Scared and nervous about leaving a ‘safe and secure’ environment • Uncertain what to do to apply for a job • Uncertain what to do after finishing school • Overwhelmed with making ‘adult’ decisions • Frustrated with the pressure from family and friends about getting a job as soon as I finished school • Helpless and frustrated when trying to find a job • Worried about doing well in exams • Unsatisfied with work experience • Frustrated with lack of knowledge about work options
  6. 6. • Students are overwhelmed with the number of competing activities they need to complete in their last year of school • Some students are not receiving the guidance, information and support they need to transition from school to work successfully from their teachers or their family • Information on career choices is limited for some school students • Some students have not developed the coping mechanisms to manage change successfully • Students are scared and nervous about leaving “school life” and entering “adult life” • Students are required to make ‘major’ decisions about their future life and do not have the knowledge or experience to do this • Some schools do not have the resources to provide career support and guidance to individual students.
  7. 7. Problem statement School to work transition Students who are unsure of what they want to do when they leave school need ways to access guidance, information and support on applying for jobs and on different work choices so they can make a good decision about the type of work they may enjoy and also be successful in obtaining the job they want because students do not have the experience or access to support mechanisms to help them make an informed decision and action that decision.

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