Curriculum Vitae

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Curriculum Vitae

  1. 1. MARY JANE G. GAMBOA Al Qariya Hilton JBR Accommodations Dubai Investment Park 1 +971528399753 jane.gamboa26@yahoo.com OBJECTIVE To be part of a progressive company where I could further develop my skills, knowledge, and experience and as well as my personality, in order to become a competitive person in all aspects of life, particularly in my chosen career. EDUCATIONAL BACKGROUND TERTIARY Adamson University Bachelor of Science in Computer Science 900 San Marcelino Street, Ermita, Manila City 1000, Metro Manila, Philippines 2006 - 2010 SECONDARY E. Rodriguez Jr. High School 51 Angelo, Quezon City, Metro Manila, Philippines 2002 - 2006 PROFESSIONAL SKILLS  English proficient  Knowledge in MS Word, Excel and Power Point Presentation  Knowledge in Adobe Photoshop  Trustworthy, ethical, passionate and discrete.  Committed to do excellence in service.  Confident in interactions with individuals and colleagues.  Detail-oriented, Keen-observer, and resourceful.  Able to do multi-tasking efficiently.  Excellent coordinating and organizing skills. AWARDS  Front of the House for the Month of September 2015  Front of the House for the Month of April 2016  Honesty Award for the Month of June 2016 WORK EXPERIENCE Senior Hostess Hilton Worldwide Hotels JBR the Walk Jumeirah Beach Residence, Dubai, UAE Pure Sky Lounge Bar October 2015 – present
  2. 2. Job Responsibilities:  Welcoming the guest and seat them at tables or in waiting area.  Present the menu and answer questions about menu items, making recommendation upon request.  Inform the guest if there’s a promotion going on.  Check the satisfaction of the guests.  Answer telephone calls and respond to inquiries or transfer calls.  Responsible, as cashier, in maintaining proper billing. Make corrections when tallying cash and credit sales report in daily basis.  Observe precise micros or symphony handling of new team members / staff as senior.  Maintain contact with kitchen staff, management, serving staff and customers to ensure that dining details are handled properly and customers’ concern are addressed.  Responsible for all upcoming functions/events reservation. Making recommendation to the guests for different packages.  Perform Marketing and advertisement services such as Facebook and Instagram. Hostess Hilton Worldwide Hotels JBR the Walk Jumeirah Beach Residence, Dubai, UAE Pure Sky Lounge Bar February 2015 – September 2015 Job Responsibilities:  Welcoming the guest and seat them at tables or in waiting area.  Present the menu and answer questions about menu items, making recommendation upon request.  Inform the guest if there’s a promotion going on.  Answer telephone calls and respond to inquiries or transfer calls.  Maintain contact with kitchen staff, management, serving staff and customers to ensure that dining details are handled properly and customers’ concern are addressed. Waitress Hilton Worldwide Hotels JBR the Walk Jumeirah Beach Residence, Dubai, UAE Pure Sky Lounge Bar September 2013 – January 2015 Job Responsibilities:  Inform the guest if there’s a promotion going on.  Take order for beverages or food.  Serve beverages or food in  Check the satisfaction of the guests.  Prepare the checks that itemize and total costs.  Observe and maintain proper operation standards of the Hotel.  Ensure the preparation and organization of tools and equipment’s to be used in daily operations.  Coordinate with the Captain and Head Waiter in planning daily duty allocations as per SOP. Banquet Busgirl Hilton Worldwide Hotels JBR the Resort Jumeirah Beach Residence, Dubai, UAE Hilton Meetings Banqueting December 2012 – August 2013
  3. 3. Job Responsibilities:  Organize plan tables for upcoming events / functions.  Ensure guest satisfaction upon arrival and during the event.  Make a comprehensive action plan for guest inquiries.  Work under time pressure so that guests can be entertained in a fast paced professional manner.  Handle cash or credit billings if the function/ event require doing so.  Prepare pamphlets / leaflets according to the events’ requested PO (Purchase Order). Data Analyst System Encoding Corporation (SENCOR) Insular Life Building, 6781 Ayala Avenue, Pasay City, Metro Manila, Philippines February 2011 – September 2012 Job Responsibilities:  Documenting the types and structure of the business data thru graphs and charts.  Design and create data reports and reporting tools to help business executives in their decision making,  Perform data analysis on all results and prepare presentations for clients.  Supervise all client issues and coordinate with managers and supervisors and facilitate in deliverables.  Maintain and document library of invoices and resolve all issues in same manner.  Administer all data for customer invoices and provide company metrics report. PERSONAL DATA DATE OF BIRTH : October 26, 1989 PLACE OF BIRTH : Quezon City CIVIL STATUS : Single GENDER : Female AGE : 26 years old HEIGHT : 5’5 CITIZENSHIP : Filipino RELIGION : Catholic LANGUAGE SPOKEN : Filipino and English REFERENCES Mr. Al Shan Nazer Mr. Leo Thomas Restaurant Manager Pure Sky Lounge Assistant Manager Hilton Worldwide Hotels JBR the Walk Hilton Worldwide Hotels JBR the Walk Jumeirah Beach Residence, Dubai, UAE Jumeirah Beach Residence, Dubai, UAE +97150 964 1428 +97155 462 6739

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