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The Changes In Service Delivery With Cloud Computing


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A description of the changes in service delivery of adopting Cloud services.

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The Changes In Service Delivery With Cloud Computing

  1. 1. The changes in service delivery with Cloud Computing Martin Hingley, ITCandor ( BrightTALK, April 18th 2012ITC Market Forecast ITCandor 2012
  2. 2. Agenda • Cloud Computing sizing • Reference architecture examples • The changing role of internal IT • Enterprise, Government and Service Provider developments • SaaS, BPaaS, IaaS and PaaS services • SummaryITC Market Forecast ITCandor 2012
  3. 3. Cloud Computing sizing – revenue ($US billions) $6 Other $5 Broadband 21.2% 24.6% TraditionalInfrastr ucture $4 s /w 4.6%Fixed Line 4.6% n Internet Service n tatio e lem % Imp 4.8 21.1% $3 Software Maintenance 8.4% Wireless $2 10.8% Cloud $1 World Cloud ITC 2012 - $1.2T $0 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2015ITC Market Forecast ITCandor 2012
  4. 4. The advantages of different types of Cloud ComputingPrivate Cloud Hybrid Private Cloud TCO TCO(on premise) (on/off premise) Average Security Average Security Performance Elasticity Performance ElasticityHybrid Multi- Public Cloud TCO TCOTennant Cloud (off premise)(off premise) Average Security Average Security Performance Elasticity Performance ElasticityITC Market Forecast ITCandor 2012
  5. 5. Reference architecture examples - IBMITC Market Forecast ITCandor 2012
  6. 6. Cloud architecture example - HPHybrid Cloud Hybrid Cloud SolutionsSolutions Hybrid Dev/Test, IaaS, Information as a Service HP Portal Experience Catalog, Service Request Management, Account Management, Aggregation, Performance, Cost, Billing, Service Reporting HP Private Cloud Licensed Products HP Managed Cloud Services HP Cloud Services Private Dev/Test Email, Collab, Autonomy Protect CRM Analytics Security PaaS Data ServicesStandalone Unified Comms & PromoteCloud Products Private IaaS Private Cloud w/ Application Dev/ Autonomy Protect Dev/& Services Lifecycle Mgmt IaaS Test Mgmt & Promote IaaS Test Management …. HP Converged Information Idol10 - manage data & metadata, from archive targets HP Converged Management and SecurityCommon Policy, Orchestration, Monitoring & SecurityArchitecturalElements HP Converged IaaS Controller HP OpenStack Traditional HP CIaaS HP CIaaS HP CIaaS Converged Infrastructure as a Service Converged Infrastructure as a Service Converged Infrastructure as a ServiceDifferentiated & Heterogeneous 3rd3rd Party Hardware & Software Party Converged Infrastructure Converged Infrastructure Converged InfrastructureInfrastructure Servers Network Storage Servers Network Storage Servers Network Storage Servers Network Storage 3rd Party Traditional HP Private Cloud HP Managed Cloud HP Public Cloud Clouds ITC Market Forecast ITCandor 2012
  7. 7. Reference architecture examples - FujitsuITC Market Forecast ITCandor 2012
  8. 8. Reference architecture examples - DellITC Market Forecast ITCandor 2012
  9. 9. The changing role of internal IT • Adopting public or hybrid Cloud services grows in complexity with organisational size – Small organisations can extend free-to-use consumer applications – Medium sized companies may build future IT exclusively on Cloud services – Larger organisations tend to concentrate on test-and-development and consumer focused initiatives first • SLAs – badly implemented in many internal systems – are an essential feature of Cloud services • Many companies have subscribed to – but this is not a multi- tenanted solution • Modifying internal infrastructures and concentrating on compliance, security and data protection needs clear sighed policies • Benefits are in shifting Cap Ex to Op Ex, reducing TCO, cutting ‘management’ costs, speeding up time-to-implementation and closer ties between IT and businessITC Market Forecast ITCandor 2012
  10. 10. SaaS, BPaaS, IaaS and BPaaS services – Worldwide forecast ($US billions)$120$100 BPaaS $80 $60 IaaS PaaS $40 $20 SaaS $0 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016ITC Market Forecast ITCandor 2012
  11. 11. Enterprise, Government and Service Provider developments • Paychex (HP reference) cut data centre spending – everyone wants Cloud, shame they didn’t think about SLAs first • Bharti Telecom (IBM reference) Bharti Telecom added 2.5 million downloads for its mobile customers in the first month • ComputerLINKS introduced ALVEA services, Arrow works on SaaS, other distributors implement Jamcracker • The UK Government G-Cloud is designed to share IT throughout central government • The Sanctuary Group (Symantec reference) uses desktop virtualisation to deliver services internallyITC Market Forecast ITCandor 2012
  12. 12. Summary and conclusions • Enterprises need a Cloud service catalogue and desk, need to think about their own reference architecture and implementation • Public Clouds adoption - test and development, moving to social business, collaboration in production – few mission critical applications • Systems vendors suggest reference architectures to help mix – look for Open Standards and multi-vendor choices • Public Clouds could help reduce the inordinate amount of time large companies spend on ‘keeping the lights on’ • A growing number of references of public and hybrid Cloud adoption • We forecast SaaS, IaaS, PaaS and BPaaS as having a strong futureITC Market Forecast ITCandor 2012
  13. 13. Thank You • Please contact Martin Hingley at • Please read more of ITCandor analysis at www.itcandor.netITC Market Forecast ITCandor 2012