Is there a single, universal principle of facilitation?

Martin Gilbraith
Martin GilbraithCertified Professional Facilitator, Trainer & Consultant. ICA:UK & BOND Associate. RSA Fellow.
www.martingilbraith.com
#ToPfacilitation 1
www.martingilbraith.com
#ToPfacilitation 2
Session aims - 75 minutes
1. To demonstrate ORID by leading a
focused conversation on the role of the
facilitator
2. To introduce the four levels of ORID
3. To share examples of wider application
in process design & facilitation
4. To share sources of further information
support.
2
www.martingilbraith.com
#ToPfacilitation 3
About me
Martin Gilbraith
www.martingilbraith.com
@martingibraith
ICA:UK, IAF
ICA:UK
www.ica-uk.org.uk
@ica_uk
3
www.martingilbraith.com
#ToPfacilitation 4
Introductions
4
www.martingilbraith.com
#ToPfacilitation 5
What do facilitators do, really?
5
www.martingilbraith.com
#ToPfacilitation 6
1. An ORID Focused Conversation
6
www.martingilbraith.com
#ToPfacilitation 7
2. Introducing ORID
‘ToP’ Values
• Inclusive participation
• Teamwork &
collaboration
• Individual creativity
• Consensus
• Reflection
• Action orientation
‘ToP’ Methods & tools
1. Rational & Experiential
aims
2. (ORID) Focused
Conversation
3. Consensus Workshop
4. Action Planning
5. Participatory Strategic
Planning…
7
www.martingilbraith.com
#ToPfacilitation 8
Rational & Experiential aims
Rational aim
• What does the group need
to know, understand or
decide?
Experiential aim
• What experience do we
want our participants to
have?
8
www.martingilbraith.com
#ToPfacilitation 9
Rational & Experiential aims
This conversation
Rational aim
• To learn something about each
other, facilitation and the role
of the facilitator
Experiential aim
• To experience ORID in the ‘ToP’
Focused Conversation method
9
www.martingilbraith.com
#ToPfacilitation 10
(ORID) Focused conversation
10
www.martingilbraith.com
#ToPfacilitation 11
11
(ORID) Focused conversation
www.martingilbraith.com
#ToPfacilitation 12
What do facilitators do, really?
⚫ What do you recall from the clip - words or
phrases, images, characters, music, etc.?
⚫ How did you react - surprised or intrigued,
familiar, reminded of experience?
⚫ So what - how relevant are the metaphors,
what insights could you apply, what would add,
what would you learn or practice?
⚫ What next – what will you do differently as a
result of this conversation?
12
(ORID) Focused conversation
www.martingilbraith.com
#ToPfacilitation 13
Introductions
⚫ What experience do you have, if any, of
ORID and ICA’s ToP methodology? What
questions do you have?
⚫ What common themes have we heard?
⚫ What does this tell us about what we
might learn together?
⚫ What are your hopes for the session?
13
(ORID) Focused conversation
www.martingilbraith.com
#ToPfacilitation 14
3. Examples of application
14
2. One hour twitter
chat of 40
1. 15 minute
conversation of 6-18
3. 90 minute World
Café of 60
4. Half-day
consultations of 20-25
5. One day team
Away-Day of 12
6. Five day team
planning for 36
www.martingilbraith.com
#ToPfacilitation 15
1. 15 minute conversation of 6-18
⚫ What do you recall from the
clip - words or phrases, images,
characters, music, etc.?
⚫ How did you react -
surprised or intrigued, familiar,
reminded of experience?
⚫ So what - how relevant are the
metaphors, what insights could
you apply, what would you add,
learn or practice?
⚫ What next – what will you do
differently as a result of this
conversation?
15
What do facilitators do?
Facilitation training in Brussels
http://martingilbraith.wordpress.com/2013/12/18/three-
dimensions-of-the-facilitator-role-a-focused-
conversation/
www.martingilbraith.com
#ToPfacilitation 16
2. One hour twitter chat of 40
16
Facilitating a Diverse Group
of People twitter chat
http://martingilbraith.com/2013/10/11/celebate-
international-facilitation-week-by-joining-facweekchat-
on-twitter/
www.martingilbraith.com
#ToPfacilitation 17
3. 90 minute World Café of 60
⚫ What are some highlights of
our own research relevant to
Science in Culture?
⚫ What are some exciting
emerging themes and
questions?
⚫ What are some new
opportunities for mutual
support & collaboration
⚫ What are implications for
researchers and for the
Research Council?
17
Exploring our research
experience and interests
www.martingilbraith.com
#ToPfacilitation 18
4. Half-day consultations of 20-25
18
Clinical Leadership Evaluation
& Development
with South Manchester Primary
CareTrust
⚫ Opening & introductions,
overview,‘prouds & sorries’ &
expectations
⚫ Historical Scan to map
together the development of
clinical leadership in the PCT
⚫ Analysis of factors affecting
clinical leadership development
– what’s worked and what’s not
⚫ Brainstorming of actions,
dot voting recommendations,
next steps & close.
http://martingilbraith.com/2014/04/23/facilitation-case-
study-clinical-leadership-evaluation-and-development-
with-manchester-primary-care-trust/
www.martingilbraith.com
#ToPfacilitation 19
5. One day team Away-Day of 12
19
Staff team Away Day
with George House Trust
http://martingilbraith.wordpress.com/2014/01/16/facilita
tion-case-study-staff-away-day-with-george-house-trust/
⚫ Opening, aims & process,
expectations & ground rules,
introductions
⚫ ‘Wall of Wonder’ historical
scan – our shared journey
⚫ World Café - how we would
like to be able to describe the
culture of GHT
⚫ Team-building exercise &
next steps
www.martingilbraith.com
#ToPfacilitation 20
6. Five day team planning for 36
20
Annual planning week of an
international humanitarian
agency in Geneva
⚫ Opening & overview,
historical scan, strategic
context, mission & values
⚫ ‘Practical Vision’ of the
desired future in 3 years time
⚫ Obstacles & resources,
3-year strategic directions &
policy implications
⚫ Year 1 SMART Objectives &
Quarter 1 operational plans
http://martingilbraith.com/2014/04/04/transformational-
strategy-from-trepidation-to-unlocked/
www.martingilbraith.com
#ToPfacilitation 21
21
⚫ The Art of Focused Conversation
⚫ Getting to the Bottom of ToP
⚫ Free facilitation webinars
⚫ ToP facilitation training – now also online
⚫ FacilitatingVirtual Events
⚫ IAF free facilitation meetups
⚫ Is there a single, universal principle of facilitation?
Further resources
www.martingilbraith.com
#ToPfacilitation 22
Your universal principle & applications
⚫ What were any key insights from the
session for you?
⚫ How do these relate to your own
experience & practice?
⚫ How would you describe your own
‘universal principle’ of facilitation?
⚫ How will you apply something that you’ve
learned today?
22
4. (ORID) Focused conversation
www.martingilbraith.com
#ToPfacilitation 23
Close
23
1 of 23

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Is there a single, universal principle of facilitation?

  • 2. www.martingilbraith.com #ToPfacilitation 2 Session aims - 75 minutes 1. To demonstrate ORID by leading a focused conversation on the role of the facilitator 2. To introduce the four levels of ORID 3. To share examples of wider application in process design & facilitation 4. To share sources of further information support. 2
  • 3. www.martingilbraith.com #ToPfacilitation 3 About me Martin Gilbraith www.martingilbraith.com @martingibraith ICA:UK, IAF ICA:UK www.ica-uk.org.uk @ica_uk 3
  • 7. www.martingilbraith.com #ToPfacilitation 7 2. Introducing ORID ‘ToP’ Values • Inclusive participation • Teamwork & collaboration • Individual creativity • Consensus • Reflection • Action orientation ‘ToP’ Methods & tools 1. Rational & Experiential aims 2. (ORID) Focused Conversation 3. Consensus Workshop 4. Action Planning 5. Participatory Strategic Planning… 7
  • 8. www.martingilbraith.com #ToPfacilitation 8 Rational & Experiential aims Rational aim • What does the group need to know, understand or decide? Experiential aim • What experience do we want our participants to have? 8
  • 9. www.martingilbraith.com #ToPfacilitation 9 Rational & Experiential aims This conversation Rational aim • To learn something about each other, facilitation and the role of the facilitator Experiential aim • To experience ORID in the ‘ToP’ Focused Conversation method 9
  • 12. www.martingilbraith.com #ToPfacilitation 12 What do facilitators do, really? ⚫ What do you recall from the clip - words or phrases, images, characters, music, etc.? ⚫ How did you react - surprised or intrigued, familiar, reminded of experience? ⚫ So what - how relevant are the metaphors, what insights could you apply, what would add, what would you learn or practice? ⚫ What next – what will you do differently as a result of this conversation? 12 (ORID) Focused conversation
  • 13. www.martingilbraith.com #ToPfacilitation 13 Introductions ⚫ What experience do you have, if any, of ORID and ICA’s ToP methodology? What questions do you have? ⚫ What common themes have we heard? ⚫ What does this tell us about what we might learn together? ⚫ What are your hopes for the session? 13 (ORID) Focused conversation
  • 14. www.martingilbraith.com #ToPfacilitation 14 3. Examples of application 14 2. One hour twitter chat of 40 1. 15 minute conversation of 6-18 3. 90 minute World Café of 60 4. Half-day consultations of 20-25 5. One day team Away-Day of 12 6. Five day team planning for 36
  • 15. www.martingilbraith.com #ToPfacilitation 15 1. 15 minute conversation of 6-18 ⚫ What do you recall from the clip - words or phrases, images, characters, music, etc.? ⚫ How did you react - surprised or intrigued, familiar, reminded of experience? ⚫ So what - how relevant are the metaphors, what insights could you apply, what would you add, learn or practice? ⚫ What next – what will you do differently as a result of this conversation? 15 What do facilitators do? Facilitation training in Brussels http://martingilbraith.wordpress.com/2013/12/18/three- dimensions-of-the-facilitator-role-a-focused- conversation/
  • 16. www.martingilbraith.com #ToPfacilitation 16 2. One hour twitter chat of 40 16 Facilitating a Diverse Group of People twitter chat http://martingilbraith.com/2013/10/11/celebate- international-facilitation-week-by-joining-facweekchat- on-twitter/
  • 17. www.martingilbraith.com #ToPfacilitation 17 3. 90 minute World Café of 60 ⚫ What are some highlights of our own research relevant to Science in Culture? ⚫ What are some exciting emerging themes and questions? ⚫ What are some new opportunities for mutual support & collaboration ⚫ What are implications for researchers and for the Research Council? 17 Exploring our research experience and interests
  • 18. www.martingilbraith.com #ToPfacilitation 18 4. Half-day consultations of 20-25 18 Clinical Leadership Evaluation & Development with South Manchester Primary CareTrust ⚫ Opening & introductions, overview,‘prouds & sorries’ & expectations ⚫ Historical Scan to map together the development of clinical leadership in the PCT ⚫ Analysis of factors affecting clinical leadership development – what’s worked and what’s not ⚫ Brainstorming of actions, dot voting recommendations, next steps & close. http://martingilbraith.com/2014/04/23/facilitation-case- study-clinical-leadership-evaluation-and-development- with-manchester-primary-care-trust/
  • 19. www.martingilbraith.com #ToPfacilitation 19 5. One day team Away-Day of 12 19 Staff team Away Day with George House Trust http://martingilbraith.wordpress.com/2014/01/16/facilita tion-case-study-staff-away-day-with-george-house-trust/ ⚫ Opening, aims & process, expectations & ground rules, introductions ⚫ ‘Wall of Wonder’ historical scan – our shared journey ⚫ World Café - how we would like to be able to describe the culture of GHT ⚫ Team-building exercise & next steps
  • 20. www.martingilbraith.com #ToPfacilitation 20 6. Five day team planning for 36 20 Annual planning week of an international humanitarian agency in Geneva ⚫ Opening & overview, historical scan, strategic context, mission & values ⚫ ‘Practical Vision’ of the desired future in 3 years time ⚫ Obstacles & resources, 3-year strategic directions & policy implications ⚫ Year 1 SMART Objectives & Quarter 1 operational plans http://martingilbraith.com/2014/04/04/transformational- strategy-from-trepidation-to-unlocked/
  • 21. www.martingilbraith.com #ToPfacilitation 21 21 ⚫ The Art of Focused Conversation ⚫ Getting to the Bottom of ToP ⚫ Free facilitation webinars ⚫ ToP facilitation training – now also online ⚫ FacilitatingVirtual Events ⚫ IAF free facilitation meetups ⚫ Is there a single, universal principle of facilitation? Further resources
  • 22. www.martingilbraith.com #ToPfacilitation 22 Your universal principle & applications ⚫ What were any key insights from the session for you? ⚫ How do these relate to your own experience & practice? ⚫ How would you describe your own ‘universal principle’ of facilitation? ⚫ How will you apply something that you’ve learned today? 22 4. (ORID) Focused conversation