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How to Fix Common Customer Satisfaction Survey Errors

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Get a free MetricsLAB™. Or, simply drop us a line! http://www.interactionmetrics.com/

Is your customer satisfaction survey good? Are you engaging your customers and capturing accurate data about how to improve the customer experience? To get truly actionable customer feedback, both your survey design and analysis must be top-notch. That's where Interaction Metrics comes in.

With Interaction Metrics’ you get accurate surveys AND Findings Reports that bring the data to life so you can improve the customer experience.

Most customer feedback is riddled with errors. These errors alienate your customers, waste time, and lead to misguided business decisions. Make your customer feedback smart.

Published in: Services, Data & Analytics
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  • We’ve written a lot about customer satisfaction survey errors, but, time and again, we see the same mistakes crop up. There are a lot of errors surveys make, but these are 5 of the worst. Check out our latest Slideshare about this topic and read on, because these are the kinds of errors that alienate customers, waste time, and lead to misguided business decisions. http://www.sollylabs.com/ (animation studio)
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