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CHI2014 workshop

  1. 1. Personalising Behaviour Change Technologies CHI 2014 WORKSHOP Marta E. Cecchinato Dr Jon Bird Dr Anna L. Cox Personalised Email Tools: A Solution to Email Overload?
  2. 2. Image source: http://www.usnews.com/education/best-graduate-schools/top-business-schools/articles/2012/11/12/10-work-life-balance-tips-for-mba-students MY PhD TOPIC: E-mail Management and Work/Home Boundaries
  3. 3. “She is on the edge of losing control of her mail” THE PROBLEM: E-MAIL OVERLOAD Mackay, WE (1988, p. 838)
  4. 4. PERSONALISATION CUSTOMISATION Image source: http://www.onehourtranslation.com/translation/blog/future-language-technology-market THE SOLUTION: ADAPTIVE TOOLS
  5. 5. PERSONALISED EMAIL TOOLS e.g. Suggesting time allowed to reply to an email 1. THE NUDGE THEORY (Thaler & Sunstein, 2008)
  6. 6. PERSONALISED EMAIL TOOLS e.g. Checking e-mail only twice a day 2. THE GOAL-SETTING THEORY (Locke & Latham, 2002)
  7. 7. CUSTOMISED EMAIL TOOLS e.g. In combination with Information Tools, can lead to active intentions 3. THE THEORY OF PLANNED BEHAVIOUR (Azjen, 1991)
  8. 8. Does the combination of match a behavior change technology to users? PERSONALISATIONCUSTOMISATION Image source: http://philcoiinetnetau.blogspot.co.uk/2009/11/280-this-summer-do-you-want-to-be.html WORKSHOP DISCUSSION GOAL
  9. 9. THANK YOU! Marta E. Cecchinato marta.cecchinato.13@ucl.ac.uk Dr Jon Bird jon.bird@city.ac.uk Dr Anna L. Cox anna.cox@ucl.ac.uk

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