Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

CHI2014 workshop

349 views

Published on

Published in: Technology, Business
  • Be the first to comment

  • Be the first to like this

CHI2014 workshop

  1. 1. Personalising Behaviour Change Technologies CHI 2014 WORKSHOP Marta E. Cecchinato Dr Jon Bird Dr Anna L. Cox Personalised Email Tools: A Solution to Email Overload?
  2. 2. Image source: http://www.usnews.com/education/best-graduate-schools/top-business-schools/articles/2012/11/12/10-work-life-balance-tips-for-mba-students MY PhD TOPIC: E-mail Management and Work/Home Boundaries
  3. 3. “She is on the edge of losing control of her mail” THE PROBLEM: E-MAIL OVERLOAD Mackay, WE (1988, p. 838)
  4. 4. PERSONALISATION CUSTOMISATION Image source: http://www.onehourtranslation.com/translation/blog/future-language-technology-market THE SOLUTION: ADAPTIVE TOOLS
  5. 5. PERSONALISED EMAIL TOOLS e.g. Suggesting time allowed to reply to an email 1. THE NUDGE THEORY (Thaler & Sunstein, 2008)
  6. 6. PERSONALISED EMAIL TOOLS e.g. Checking e-mail only twice a day 2. THE GOAL-SETTING THEORY (Locke & Latham, 2002)
  7. 7. CUSTOMISED EMAIL TOOLS e.g. In combination with Information Tools, can lead to active intentions 3. THE THEORY OF PLANNED BEHAVIOUR (Azjen, 1991)
  8. 8. Does the combination of match a behavior change technology to users? PERSONALISATIONCUSTOMISATION Image source: http://philcoiinetnetau.blogspot.co.uk/2009/11/280-this-summer-do-you-want-to-be.html WORKSHOP DISCUSSION GOAL
  9. 9. THANK YOU! Marta E. Cecchinato marta.cecchinato.13@ucl.ac.uk Dr Jon Bird jon.bird@city.ac.uk Dr Anna L. Cox anna.cox@ucl.ac.uk

×