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20 Action OrientatedCustomer ExperienceQuotes
This selection of 20 quotes is from a library we have collated ofover 365 quotes relevant to organisations looking to impr...
“Feelings have a critical rolein the way customers areinfluenced.”DAVID FREEMANTLE, AUTHORWhat emotions are you provoking ...
“Facts are stubborn things; andwhatever may be our wishes, ourinclinations, or the dictates of ourpassion, they cannot alt...
“You have to be very emotionallyengaged in what youre doing, or itcomes out flat. You cant fakeyour way through this.”ANON...
“Everything starts with the customer.”Do you ensure this? Or is itsomething thats easily forgotten?LOUIS XIV
“Every day were saying, How can wekeep this customer happy? Howcan we get ahead in innovation by doingthis?... because if ...
“A shoe without sex appeal is like a treewithout leaves. Servicewithout emotion is shoe without sexappeal.”Does your custo...
“There is a spiritual aspect to our lives -when we give wereceive - when a business doessomething good for somebody, thats...
“To understand the man, you must firstwalk a mile in his moccasins.”When was the last time you reallyput yourselves in you...
“Your most unhappy customers are yourgreatest sourceof learning.”Do you know of any unsatisfiedcustomers? If so, how canth...
“If you dont realise there is alwayssomeone who knows how todo something better than you,then you dont give proper respect...
“...the reason most of us havent beenable to run afterour dreams is that we were wearingthe wrong size shoes.All we have t...
“An empowered organisation is one inwhich individuals havethe knowledge, skill, desire, andopportunity to personallysuccee...
“Being on par in terms ofprice and quality only get youin the game.Service wins the game.”Does your service ensure youre a...
“Well done is betterthan well said.”Have you taken action?BENJAMIN FRANKLIN
“One of the deep secrets of life isthat all that is really worth doingis what we do for others.”What do you do for your cu...
“Jingshen is the Mandarin word for spiritand vivacity . It is an important word forthose who would lead, because aboveall ...
“No matter what your pasthad been,you have a spotlessfuture.”So what will you do with your futurewhich begins now?James L ...
“Here is a powerful yet simple rule.Always give people more than theyexpect to get.”So what are you giving more of thanoth...
“People expect good service but feware willing to give it.”How much better is your service thanthe next supplier?Robert Ga...
“There are no traffic jamsalong the extra mile.”Are you travelling the road of "going theextra mile" for yourcustomers or ...
The Customer’s Shoes Ltd is a niche customer experienceconsultancy firm. We help organisations pave their way todelivering...
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“Facts are stubborn things; andwhatever 20 Customer Experience Quotes

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“Facts are stubborn things; andwhatever may be our wishes, ourinclinations, or the dictates of ourpassion, they cannot alter thestate of facts and evidence.”JOHN ADAMS, US DIPLOMAT & POLITICIAN (1735-1826)What evidence are you gathering onhow well your customer experienceis doing?

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