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Effective meeting facilitator at Agile By Example 2016


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Facilitation meeting is a really hard job that can be overwhelming. Although Scrum meetings are well structured with quite clear boundaries it is still challenging to face the situations when people tend to argue, go offroad, not to listen to others or cannot find a consensus.
During the talk we are going to go beyond typical Scrum events schema and define more subtle meeting facilitator tools that will help you make a difference. We will talk about different types of framing, deeper meeting structures and ad-hoc conflict solving.

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Effective meeting facilitator at Agile By Example 2016

  1. 1. Mariusz Sieraczkiewicz @ms_bnsit_pl Effective meeting facilitator
  2. 2. Self awareness “At the center of your being you have the answer; you know who you are and you know what you want.” - Lao Tzu
  3. 3. Awareness of environment
  4. 4. Awareness of process mee?ng retrospec?ve aAer mee?ng retrospec?ve measure ?me measure sa?sfac?on
  5. 5. Structuring meetings
  6. 6. Meeting agenda 1.  Introduction 2.  Issues: •  Too much documentation •  More time for refactoring •  PMs to have more understanding of technical aspects 3.  Action plan 4.  Summary Agenda is usually a weak structure! These are implicit conflicts!
  7. 7. Conflict resolving Hello World
  8. 8. Statement (I want a blue color) Need/Intent (NOT WHITE) Statement (I want a white color) Need/Intent BRIGHT COLOR Possible Solution (PINK) Why is it important? Why is it important? Her Him Still conflict! NOT PINK! Let’s redefine the need! Need/Intent (NOT WHITE, NOT PINK) Need/Intent BRIGHT COLOR Possible Solution (BRIGHT VIOLET)
  9. 9. Introduce the structure aka Gamestorming Statement Need/Intent Statement Need/Intent Possible Solution Why is it important? Why is it important?
  10. 10. Set or remind the rules „Only one person is talking” (especially when there are strong emotions, when you talk you don’t listen) „One side talks and then another” „A facilitator decides who talks next”
  11. 11. Frame potential problems „It might be difficult to talk about problems and this is why we suppose a positive intent…” „You might want to talk about issues that are not in the agenda but …”
  12. 12. Work with awareness Structure meeting Agree on the rules Frame potential problems Great source of inspira?on Jean Tabaka „Collabora?on explained”
  13. 13. Mariusz Sieraczkiewicz @ms_bnsit_pl Jean Tabaka „Collabora?on explained” ?