Overcoming Negativity in Workplace

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Negativity is the result of unchecked pessimism. It's an abnormal pattern of thinking that persists over time and negates solutions and successful outcomes. Learning to deal with negativity will improve both your personal and business relationships.

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Overcoming Negativity in Workplace

  1. 1. Business Skills (This picture: Trinity College, Cambridge) Contact Email Design Copyright 1994-2014 © OxfordCambridge.Org
  2. 2. Business Skills (This picture: Trinity College, Cambridge) Contact Email Design Copyright 1994-2014 © OxfordCambridge.Org
  3. 3. Overcoming Negativity in the Workplace – Introduction. ☺ Negativity is the result of unchecked pessimism. ☺ It's an abnormal pattern of thinking that persists over time and negates solutions and successful outcomes. ☺ To learn dealing with negativity could improve both your personal and business relationships. Business Skills (This picture: Harcourt Hill, West Oxford) Contact Email Design Copyright 1994-2014 © OxfordCambridge.Org
  4. 4. Overcoming Negativity in the Workplace Introductory concepts @ OxfordCambridge.Org all for free and free for all. The information gathered here is under KeyPoints format and may be use: - Either to give the reader an overview before deciding for a full scale study of the topic. - Or act as a study guide for learners in expanding their knowledge on that given topic. Some recommendations, perhaps: - Identify each KeyPoint on which you feel a need to expand your knowledge, - Choose a good book or academic magazine and info from the Internet. - And then work towards gaining that knowledge, at your own pace. Please enjoy! Business Skills (This picture: Trinity College, Cambridge) Contact Email Design Copyright 1994-2014 © OxfordCambridge.Org
  5. 5. Overcoming Negativity in the Workplace - Aim of publication. To present readers or the learners with ways to acknowledge existence of negativity in the workplace and perhaps meet the challenge of changing negative cultures around them. Business Skills (This picture: Trinity College, Cambridge) Contact Email Design Copyright 1994-2014 © OxfordCambridge.Org
  6. 6. Overcoming Negativity in the Workplace – Summary. ☺ Identifying how negative attitudes are formed, and how you can identify them. ☺ Then discover how a bad attitude becomes contagious. ☺ Also learn some practical tools for developing and maintaining a positive point of view. Business Skills (This picture: Harcourt Hill, West Oxford) Contact Email Design Copyright 1994-2014 © OxfordCambridge.Org
  7. 7. Overcoming Negativity in the Workplace - Learning Objectives. After developing the KeyPoints outlined in this publication, you should mainly be able to:   overcome factors that instigate negative thinking.  identify ways to check the contagious quality of negativity.  discern the value of productive communication skills when dealing with negative thinkers.  acknowledge the process of implementing a confronting model.  know of ways of controlling the atmosphere when negativity is expressed.  consider the consequences of negativity in an organization.  recognize the impact and nature of norms in an organization.  Business Skills recognize the benefits of overcoming the factors that forge a person's negative point of view. distinguish behaviours that are conducive to a positive work atmosphere. (This picture: Trinity College, Cambridge) Contact Email Design Copyright 1994-2014 © OxfordCambridge.Org
  8. 8. *** About the Structure and Flow of our Presentations *** Business Skills (This picture: Harcourt Hill, West Oxford) Contact Email Design Copyright 1994-2014 © OxfordCambridge.Org
  9. 9. Overcoming Negativity in the Workplace - Sections List.  (Section 1) From Pessimism to Optimism.  (Section 2) Approaches to Turn Around Negativity.  (Section 3) Overcoming Negativity. Business Skills (This picture: Trinity College, Cambridge) Contact Email Design Copyright 1994-2014 © OxfordCambridge.Org
  10. 10. (Section 1) From Pessimism to Optimism – Summary. ☺ Your view point affects every aspect of your life, including your level of success. ☺ Negative view points are detrimental influence. ☺ Negativity is the result of unchecked pessimism. ☺ It's an abnormal pattern of thinking that persists over time and negates solutions and successful outcomes. ☺ Learning to deal with negativity will improve both your personal and business relationships. ☺ This includes denoting how negative attitudes are formed, how you can identify them, and how a bad attitude becomes contagious. ☺ Learning some practical tools for developing and maintaining a positive point of view, is highly recommended. Business Skills (This picture: Harcourt Hill, West Oxford) Contact Email Design Copyright 1994-2014 © OxfordCambridge.Org
  11. 11. (Section 1) From Pessimism to Optimism – HighPoints.  Forging a Person's Point of View.  Issues that Instigate Negative Thinking.  Path to Positive View Points.  Catalysts of Negativity.  Avoid Being a Carrier of Negativity.  Acting Upon or Reacting to Negativity. Business Skills (This picture: Trinity College, Cambridge) Contact Email Design Copyright 1994-2014 © OxfordCambridge.Org
  12. 12. (Section 1) HighPoints: Forging a Person's Point of View. ☺ recognize the benefits of overcoming the factors that forge a person's negative point of view. ☺ differentiate ways to check pessimistic beliefs when dealing with a negative situation. ☺ distinguish ways to check pessimistic perceptions when dealing with a negative event. ☺ identify ways to check pessimistic interpretations when encountering a negative situation. Business Skills (This picture: Harcourt Hill, West Oxford) Contact Email Design Copyright 1994-2014 © OxfordCambridge.Org
  13. 13. (Section 1) HighPoints: Issues that Instigate Negative Thinking. ☺ recognize the value of being aware of the three aspects of negativity. ☺ recall ways to overcome the three factors that instigate negative thinking. ☺ identify ways to check either one of the two forms in which negativity exists. ☺ classify the attitude of an individual given the nature and requirements of the person's job. Business Skills (This picture: Harcourt Hill, West Oxford) Contact Email Design Copyright 1994-2014 © OxfordCambridge.Org
  14. 14. (Section 1) HighPoints: Path to Positive View Points. ☺ recognize the benefit of the I-CAN model to train for optimism when dealing with a negative situation. ☺ enumerate the negative effects of "baggage." ☺ consider a procedure to harness the power of choice when dealing with a negative situation. ☺ describe the strategy to effectively use the components of the I CAN model. Business Skills (This picture: Harcourt Hill, West Oxford) Contact Email Design Copyright 1994-2014 © OxfordCambridge.Org
  15. 15. (Section 1) HighPoints: Catalysts of Negativity. ☺ recognize the benefits of checking the catalysts of negativity. ☺ identify ways to check the contagious quality of negativity. ☺ enumerate ways to check the negativity that may result from conflicting views. ☺ identify ways to check communication styles and behaviours that trigger their own negative reactions. Business Skills (This picture: Harcourt Hill, West Oxford) Contact Email Design Copyright 1994-2014 © OxfordCambridge.Org
  16. 16. (Section 1) HighPoints: Avoid Being a Carrier of Negativity. ☺ recognize the benefits of the P.L.A.N. for positive change. ☺ denote the modes through which negativity is expressed. ☺ recognize strategies to P.L.A.N for positive change if one is perceived as negative. Business Skills (This picture: Harcourt Hill, West Oxford) Contact Email Design Copyright 1994-2014 © OxfordCambridge.Org
  17. 17. (Section 1) HighPoints: Acting Upon or Reacting to Negativity. ☺ recognize the value of using the ACT and ACE models to act upon negative situations. ☺ distinguish strategies to ACT to limit the harmful effects of negativity when dealing with the negativity of others. ☺ view the strategies to be an ACE when responding to the negativity of others. Business Skills (This picture: Harcourt Hill, West Oxford) Contact Email Design Copyright 1994-2014 © OxfordCambridge.Org
  18. 18. (Section 2) Approaches to Turn Around Negativity – Summary. ☺ Sometimes, one may have found it difficult to communicate with a negative thinker. ☺ It is quite possible that the negative thinker remained closed to what one was saying. ☺ Instead of getting frustrated with the situation, using the right confrontational or coaching skills would help the negative thinker to see reason. ☺ Proven methods to help a negative thinker overcome negativity are at hand. ☺ One must learn how to avoid common pitfalls that hinder communication, when to confront a negative thinker, and how to use the I-CAN Model to coach negative thinkers. Business Skills (This picture: Harcourt Hill, West Oxford) Contact Email Design Copyright 1994-2014 © OxfordCambridge.Org
  19. 19. (Section 2) Approaches to Turn Around Negativity – HighPoints.  Productive Communication Skills.  Confronting Negative Behavior.  Coaching Towards Optimism. Business Skills (This picture: Trinity College, Cambridge) Contact Email Design Copyright 1994-2014 © OxfordCambridge.Org
  20. 20. (Section 2) HighPoints: Productive Communication Skills. ☺ appreciate the value of productive communication skills while dealing with a negative thinker. ☺ acknowledge the principles to make the negativist feel important when interacting with him. ☺ recognize ways to keep a conversation flowing when interacting with a negativist. ☺ discern how humour can condition productive communication. Business Skills (This picture: Harcourt Hill, West Oxford) Contact Email Design Copyright 1994-2014 © OxfordCambridge.Org
  21. 21. (Section 2) HighPoints: Confronting Negative Behaviour. ☺ distinguish the importance of confronting negative behaviour using a confronting model. ☺ tell the hazards of ignoring negative behavior. ☺ consider how to address a negativist while confronting him. ☺ identify the process of implementing a confronting model. Business Skills (This picture: Harcourt Hill, West Oxford) Contact Email Design Copyright 1994-2014 © OxfordCambridge.Org
  22. 22. (Section 2) HighPoints: Coaching Towards Optimism. ☺ acknowledge the benefit of using I-CAN model to coach someone in a negative situation. ☺ enumerate the ways to control an atmosphere when negativity is expressed. ☺ recognize the procedure of implementing I-CAN model to coach negativist individuals towards optimism. ☺ discern ways of accentuating the positive with the use of AAA list. Business Skills (This picture: Harcourt Hill, West Oxford) Contact Email Design Copyright 1994-2014 © OxfordCambridge.Org
  23. 23. (Section 3) Overcoming Negativity – Summary. ☺ Negativity at organizational level is the responsibility of each individual. ☺ Thus, one ought to learn how to challenge organizational negativity. ☺ This way, one would know how to protect oneself from the negativity of others, and coach others as well when necessary. ☺ It’s worth to learn, in the same go, how negative norms become entrenched in organizations, units or teams and how to foster a more positive working environment. Business Skills (This picture: Harcourt Hill, West Oxford) Contact Email Design Copyright 1994-2014 © OxfordCambridge.Org
  24. 24. (Section 3) Overcoming Negativity – HighPoints  Organizational Negativity.  Impact and Nature of Norms.  Overrunning Organizational Negativity. Business Skills (This picture: Trinity College, Cambridge) Contact Email Design Copyright 1994-2014 © OxfordCambridge.Org
  25. 25. (Section 3) HighPoints: Organizational Negativity. ☺ identify the value of being aware of the symptoms of negativity at the work place. ☺ know the consequences of negativity in an organization. ☺ recognize the impact of norms in an organization. Business Skills (This picture: Harcourt Hill, West Oxford) Contact Email Design Copyright 1994-2014 © OxfordCambridge.Org
  26. 26. (Section 3) HighPoints: Impact and Nature of Norms. ☺ acknowledge the value of being aware of how norms take shape in an organization. ☺ discover the norms that exist in the organization. ☺ discern the way norms take shape in that organization. Business Skills (This picture: Harcourt Hill, West Oxford) Contact Email Design Copyright 1994-2014 © OxfordCambridge.Org
  27. 27. (Section 3) HighPoints: Overrunning Organizational Negativity. ☺ recognize the value of being aware of the five step model to overcome organizational negativity. ☺ denote the process to develop a normative profile when implementing the model. ☺ know the process to prioritize the negative norms when implementing the model. ☺ establish how to clarify the change when implementing the model. ☺ consider behaviors that are conducive to a positive work atmosphere. ☺ identify how to implement a five step model. Business Skills (This picture: Harcourt Hill, West Oxford) Contact Email Design Copyright 1994-2014 © OxfordCambridge.Org
  28. 28. Overcoming Negativity in the Workplace – Conclusion. ☺ At this point you should be familiar with the following:  overcoming the factors that forge a person's negative point of view.  checking the forms in which negativity exists.  checking the three catalysts of negativity.  P.L.A.N-ing for positive change.  valuing the ACT and ACE models to act upon negative situations.  applying productive communication skills when dealing with negative thinkers.  making a negativist feel important when interacting with him.  using the I-CAN model to coach someone facing a negative situation.  identifying the impact of norms in an organization.  being aware of how norms take shape in an organization.  knowing the value of the five step model to overcome organizational negativity. Business Skills (This picture: Harcourt Hill, West Oxford) Contact Email Design Copyright 1994-2014 © OxfordCambridge.Org
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