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UX is team work! (Bulgaria Web Summit 2015)
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UX is team work! To get the whole project team involved in the UX process is essential to achieve a great quality product. No matter if it’s an Agile or a Waterfall process, UX and development must be working collaboratively: developers meeting users and attending usability testing, designers and developers sketching together, clients actively participating in the design process. This talk provides practical UX tools and techniques to integrate UX and development and get the whole team involved: users, developers, managers and clients.
Mariana MorrisFollow
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UX is team work! (Bulgaria Web Summit 2015)
- @MarianaMota #BGWS15 Mariana Mota UX Designer Oxford Computer Consultants | UX Oxford | TalkingDesign.io UX is team work! @MarianaMota #BGWS15
- @MarianaMota #BGWS15@MarianaMota #BGWS15 UX Oxford
- @MarianaMota #BGWS15 Are you crazy? I can’t do that! ” - developer “
- @MarianaMota #BGWS15 This looks nothing like the design I made! ” - designer “
- @MarianaMota #BGWS15 The team doesn’t take ownership for their tasks” - project manager “
- @MarianaMota #BGWS15 us them #BGWS15
- @MarianaMota #BGWS15 Designing or developing in isolation is not an option.
- @MarianaMota #BGWS15 us #BGWS15
- @MarianaMota #BGWS15 the project team #BGWS15
- @MarianaMota #BGWS15@MarianaMota #BGWS15
- @MarianaMota #BGWS15@MarianaMota #BGWS15
- @MarianaMota #BGWS15@MarianaMota #BGWS15
- @MarianaMota #BGWS15 Teams Techniques Communication
- @MarianaMota #BGWS15 www.oxfordcc.co.uk
- @MarianaMota #BGWS15 Teams Techniques Communication
- @MarianaMota #BGWS15 Teams Techniques Communication
- @MarianaMota #BGWS15@MarianaMota #BGWS15
- @MarianaMota #BGWS15@MarianaMota #BGWS15
- @MarianaMota #BGWS15@MarianaMota #BGWS15
- @MarianaMota #BGWS15 https://userresearch.blog.gov.uk/2014/08/06/have-you-had-your-recommended-dose-of-research/ @MarianaMota #BGWS15 Government Digital Service
- @MarianaMota #BGWS15@MarianaMota #BGWS15
- @MarianaMota #BGWS15@MarianaMota #BGWS15 UX project lifecycle
- @MarianaMota #BGWS15 Meet users early and often.
- @MarianaMota #BGWS15 Teams UX techniques Communication
- @MarianaMota #BGWS15 8 essential UX techniques 1. Contextual research 2. User interview 3. User flow 4. Question-Missing-Idea 5. The Product Canvas 6. Sketching 7. Stakeholder workshop 8. Project retrospectives
- @MarianaMota #BGWS15@MarianaMota #BGWS15 Contextual research
- @MarianaMota #BGWS15@MarianaMota #BGWS15 Mariana UX Designer Mark Project Manager Reynold Account Manager Tim Developer @MarianaMota #BGWS15 Contextual research
- @MarianaMota #BGWS15@MarianaMota #BGWS15 Paul Support and training Mariana UX Designer Ant User User interview
- @MarianaMota #BGWS15@MarianaMota #BGWS15 User flow
- @MarianaMota #BGWS15@MarianaMota #BGWS15@MarianaMota #BGWS15 Question - Missing - Idea User flow
- @MarianaMota #BGWS15@MarianaMota #BGWS15@MarianaMota #BGWS15 Question - Missing - Idea
- @MarianaMota #BGWS15@MarianaMota #BGWS15 Question - Missing - Idea User flow Wireframes
- @MarianaMota #BGWS15 http://www.romanpichler.com/tools/product-canvas/ @MarianaMota #BGWS15 The product canvas
- @MarianaMota #BGWS15@MarianaMota #BGWS15 The product canvas
- @MarianaMota #BGWS15@MarianaMota #BGWS15 Target group User flow Sketches Sprint goal Sprint tasks MetricsGoal
- @MarianaMota #BGWS15@MarianaMota #BGWS15 Sketching
- @MarianaMota #BGWS15 Sketching & Inspiration board
- @MarianaMota #BGWS15 Feel comfortable sharing unfinished work.
- @MarianaMota #BGWS15
- @MarianaMota #BGWS15@MarianaMota #BGWS15 Stakeholder workshop
- @MarianaMota #BGWS15@MarianaMota #BGWS15 Project retrospectives http://plans-for-retrospectives.com/
- @MarianaMota #BGWS15 Teams Techniques Communication
- @MarianaMota #BGWS15 Verbal communication: Facilitator & Leader
- @MarianaMota #BGWS15 Facilitator language • Warm and neutral • Active listening • Passive and inclusive tone “How about…” “Maybe we can…” “What if…”
- @MarianaMota #BGWS15 Leader language • Competence • Expert • Direct and muscular language “That’s absolutely right, and here’s why…” “I completely agree because…” “This is my plan…”
- @MarianaMota #BGWS15 When asking for feedback: • State clearly: Where you are at What you expect feedback on • Ask clear questions • Explain the rationale for your decisions
- @MarianaMota #BGWS15 When giving feedback: • Ask the current status of the design • Question first. Comment last. • Explain technical challenges • Don’t refer to your personal taste. Refer to the briefing and user research.
- @MarianaMota #BGWS15 Avoid: “I don’t like it.” “Can’t do it” (without explaining why)
- @MarianaMota #BGWS15 Go back to the brief.
- @MarianaMota #BGWS15 Designers need to know the ‘why’s.
- @MarianaMota #BGWS15 How many designers does it take to change a light bulb?
- @MarianaMota #BGWS15 Answer: Does it have to be a light bulb? How many designers does it take to change a light bulb?
- @MarianaMota #BGWS15 “Give it 5 minutes.” https://signalvnoise.com/posts/3124-give-it-five-minutes
- @MarianaMota #BGWS15 “If someone loses, you did it wrong” When negotiating… http://www.artofmanliness.com/2011/05/11/how-to-haggle- like-your-old-man/
- @MarianaMota #BGWS15 Communication tools
- @MarianaMota #BGWS15 Github Photo: https://help.github.com/assets/images/help/pull_requests/conversation.png
- @MarianaMota #BGWS15 Jira @MarianaMota #BGWS15
- @MarianaMota #BGWS15@MarianaMota #BGWS15 Trello
- @MarianaMota #BGWS15 Trello @MarianaMota #BGWS15
- @MarianaMota #BGWS15 Sqwiggle
- @MarianaMota #BGWS15 But let’s not settle.
- @MarianaMota #BGWS15 But let’s not settle. We work with technology.
- @MarianaMota #BGWS15 But let’s not settle. We work with technology. It’s always changing.
- @MarianaMota #BGWS15 But let’s not settle. We work with technology. It’s always changing. This process will change.
- @MarianaMota #BGWS15 So,
- @MarianaMota #BGWS15 So, Let’s keep meeting up, discussing, improving.
- @MarianaMota #BGWS15 So, Let’s keep meeting up, discussing, improving. Regularly.
- @MarianaMota #BGWS15 Thank you. marianamota.com marianamota.com/ux-is-team-work @MarianaMota