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Measuring Skill Levels


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Everybody's skill acquisition will be at different stages, especially in a knowledge work environment. So it's not about getting people to the same place. Instead, we need to better discern where an individual fits on a competency scale. This chart uses both Dreyfus and Gery to help us achieve an understanding individual proficiency on a particular topic.

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Measuring Skill Levels

  1. 1. Gery's Proficiency Taxonomy -BEGINNERS- Dreyfus Model of Skill Acquisition -NOVICE- -FAMILIARITY- Rigid On rails No judgement Recognizing Patterns "Do you have a check list?" "I wish they'd just tell me what they want." It's really frustrating when someone changes the rules -ADVANCED BEGINNER- Buying in! Each task is same value The bubble is getting bigger If it's not working, they're doing it wrong! Finding yourself doing most of the talking Feeling anxiety from hearing different perspectives "Did you know?"...[Excited voice dispensing wisdom] -COMPREHENSION- Can explain the patterns -COMPETENT--TEACH THE TEACHERS- -CONSCIOUS EFFORT- Thinking outside the box Creating plans within patterns Deliberate with experiments -CONSCIOUS ACTION- Experiment with patterns and learning through failure Starting to master the patterns "This could be better." "Why doesn't this work?" "I'd better ask someone else." Surprised when other people desire expertise -PROFICIENT--PROFICIENT- Prioritising tasks There is no bubble! Creating flexible guidelines -DOERS- Finding and manipulating unseen patterns Not surprised when people want your expertise, but find yourself in prep mode Multiple paths to the same destination Figuring out how to communicate based on their bubble -SAGES- -EXPERT- -UNCONSCIOUS COMPETENCE- You see all the levels and adjust for it without thinking You make your own journey The patterns are obvious! "This is common knowledge." At a loss when people don't get it When people want to pick your brain you look forward to the conversation Really curious and craving other perspectives -TEACHERS- Applying or recalling what you know but doing it on rails because you can only see how to get to 'C' by going 'A-B-C'! Teaching the novices the rails! Leading and mentoring the beginners. Taking hidden patterns and making them consumable for others. Immediate tacit grasp of scenario with multiple avenues of exploration available. DISCERNINGCOMPETENCIES This infographic provides you with the framework needed to acknowledge and measure levels of proficiency. Persona Exploring Emotions Sources: Dreyfus, S. E., & Dreyfus, H. L. (1980). A five-stage model of the mental activities involved in directed skill acquisition. Unpublished report, University of California, Berkeley; Gloria Gery, EPSS 1991