Successfully reported this slideshow.
Adaptive Transformation
Transitioning from Resource to Flow Efficiency
(and overcoming the fear of the unknown)
Wayne Palm...
Resource Efficiency
attaching work items to people
Boss
Executive
Manager
Supervisor Supervisor
Executive
Manager
Supervisor Supervisor
OrderWire
ReceiveWire
StoreWire
GetWi...
The man whose whole life is spent in performing a few simple
operations…has no occasion to exert his understanding or to
e...
Flow Efficiency
attaching people to work items
process
prəˈsɛs
procedere
LATIN LATIN OLD FRENCH
ENGLISH
processus proces
proceed
process
Customers at Every Point
Efficient Islands Perfect State
Wasteland Efficient Ocean
Resource Efficiency
Flow Efficiency
Vision
The Efficiency Matrix
Shifting Strategies
a mindset is a terrible thing to waste
Actual Rocket Science
“Waterfall works. It just works. OK?”
“Who has gone on agile training? You do know we are
not going to implement purist ag...
• How much contradictory evidence is being explained away?
• What comparable cases can we study?
• Who can come in with a ...
It’s not how fast you can do it…
Ignition
Deep
Practice
Talent
…it’s how slow you can do it correctly.
Master
Coaching
skill
challenge
anxiety
boredom
Learning Thru Struggle
Kanban Method
incremental, evolutionary change
1. Visualise Workflow
2. Limit WIP
3. Manage Flow
“we always leave project evaluation to the
last minute as we are 100% committed to
other projects”
“we never want the numb...
Toyota Kata
achieve things you do not know how to achieve
Efficient Islands Perfect State
Wasteland Efficient Ocean
Resource Efficiency
Flow Efficiency
Vision
The Efficiency Matrix
vision
challenge
target condition
current condition
obstacles
P D
S A
P D
S A
The Improvement Kata4. Make Process Policies...
go and
see
Plan
Do
Study
Act
The Coaching Kata
• What is the target condition?
• What is the actual condition now?
• What obstacles are preventing
• you from reaching th...
Thank you.
Recipe for Success Methods that Help
• Improve Employee Satisfaction
• Deliver with High Quality
• Improve Lead...
Adaptive Transformation: Transitioning from Resource to Flow Efficiency
Upcoming SlideShare
Loading in …5
×

Adaptive Transformation: Transitioning from Resource to Flow Efficiency

741 views

Published on

Adaptive Transformation: Transitioning from Resource to Flow Efficiency by Wayne Palmer, InfoReady at the Australian CIO Summit 2014

Published in: Technology

Adaptive Transformation: Transitioning from Resource to Flow Efficiency

  1. 1. Adaptive Transformation Transitioning from Resource to Flow Efficiency (and overcoming the fear of the unknown) Wayne Palmer InfoReady CIO Summit Gold Coast 28th – 29th July 2014
  2. 2. Resource Efficiency attaching work items to people
  3. 3. Boss Executive Manager Supervisor Supervisor Executive Manager Supervisor Supervisor OrderWire ReceiveWire StoreWire GetWire DrawWire Straighten Cut AddPoint GrindatTop 1.MakeHead 2.MakeHead 3.MakeHead JoinHead WhitenPin PrepareHolder PinsintoHolder PackHolders ShipPins 1 Craftsman 20 pins per day 10 Resources 48000 pins per day
  4. 4. The man whose whole life is spent in performing a few simple operations…has no occasion to exert his understanding or to exercise his invention… …he becomes as stupid and ignorant as it is possible for a human creature to become… …the torpor of his mind renders him incapable of relishing or bearing a part in any rational conversation… …the uniformity of his life corrupts the courage of his mind, and makes him regard with abhorrence an irregular, uncertain, and adventurous life… …this is the state into which the labouring poor must necessarily fall, unless government takes some pains to prevent it. Adam Smith, Wealth of Nations, 1776
  5. 5. Flow Efficiency attaching people to work items
  6. 6. process prəˈsɛs procedere LATIN LATIN OLD FRENCH ENGLISH processus proces proceed process
  7. 7. Customers at Every Point
  8. 8. Efficient Islands Perfect State Wasteland Efficient Ocean Resource Efficiency Flow Efficiency Vision The Efficiency Matrix
  9. 9. Shifting Strategies a mindset is a terrible thing to waste
  10. 10. Actual Rocket Science
  11. 11. “Waterfall works. It just works. OK?” “Who has gone on agile training? You do know we are not going to implement purist agile round here?” “We have always been waterfall. and we will always be waterfall. Thats just the way it is.” “I think I'm just too lazy to learn anything new.” “We aren't going to stick anything on the walls here. Its a health and safety issue.” Resistance is Futile?
  12. 12. • How much contradictory evidence is being explained away? • What comparable cases can we study? • Who can come in with a fresh perspective? • Can we manufacture a failure to help degrade the mental model? • Can we use analogy and metaphor? • Can we use a Crystal Ball? • Can we encourage curiosity? Unlearning Techniques
  13. 13. It’s not how fast you can do it… Ignition Deep Practice Talent …it’s how slow you can do it correctly. Master Coaching
  14. 14. skill challenge anxiety boredom Learning Thru Struggle
  15. 15. Kanban Method incremental, evolutionary change
  16. 16. 1. Visualise Workflow
  17. 17. 2. Limit WIP
  18. 18. 3. Manage Flow
  19. 19. “we always leave project evaluation to the last minute as we are 100% committed to other projects” “we never want the numbers to make us appear too expensive” “no one likes doing project evaluation” “we include a huge number of caveats, risks and assumptions with each project evaluation to protect ourselves. No one ever reads them.” “when the caveats come true, we create a load of change requests which go through the system as another project” 4. Make Process Policies Explicit
  20. 20. Toyota Kata achieve things you do not know how to achieve
  21. 21. Efficient Islands Perfect State Wasteland Efficient Ocean Resource Efficiency Flow Efficiency Vision The Efficiency Matrix
  22. 22. vision challenge target condition current condition obstacles P D S A P D S A The Improvement Kata4. Make Process Policies Explicit
  23. 23. go and see Plan Do Study Act The Coaching Kata
  24. 24. • What is the target condition? • What is the actual condition now? • What obstacles are preventing • you from reaching the target condition? Which one are you addressing now? • What is your next step? What do you expect? • When can we go and see what we have learned from that next step?
  25. 25. Thank you. Recipe for Success Methods that Help • Improve Employee Satisfaction • Deliver with High Quality • Improve Lead Time Predictability • Provide Slack to Enable Improvement • Simplify Prioritisation • Provide Transparency on System Design and Operation • A Flow AND Resource Efficient Operating Strategy • The Vanguard Method for Customer Alignment • The Kanban Method for Evolutionary Improvement • Toyota Continuous Improvement & Coaching Kata Wayne Palmer Principal Lean/Agile Consultant 21st Century Data & Analytics

×