Making Employees    Better Communicators and Leaders                                            need to see the value of h...
About the HR Summit 2013  The        HR      Network             –  marcus evans Summits group                            ...
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Making Employees Better Communicators and Leaders: Interview with: Christopher Whitnall, Managing Director, talkforce


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Making Employees Better Communicators and Leaders: Interview with: Christopher Whitnall, Managing Director, talkforce, a sponsor company at the marcus evans HR Summit 2013, on learning strategy development.

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Making Employees Better Communicators and Leaders: Interview with: Christopher Whitnall, Managing Director, talkforce

  1. 1. Making Employees Better Communicators and Leaders need to see the value of having that it work is different. You need to be skill. The tools, processes, frameworks resilient and almost relentless in your and content of our programmes give pursuit of the strategy. When people do people practical tools to be more not get wins early on, they are often effective, and the opportunity to tempted to want to change the strategy. practice real-life experiences and The execution part is not easy but it is receive feedback. crucial. Why does this need to be tailor- How can HR directors “unlock the made for each organisation and human potential” in their individual? organisation? I always say people are not off-the- This is about creating an environmentInterview with: Christopher shelf, so training should not be either. where people feel that learning andWhitnall, Managing Director, Organisations have different needs, so development is valuable. It is not justtalkforce we start with the issues they are facing external, but also internal opportunities and find ways of solving them. (formal and informal), mentoring programmes, formalised developmentGood communicators are often good We are not married to a single plans and ad hoc learning.leaders as well, believes Christopher leadership model or instrument – we areWhitnall, Managing Director at instrument agnostic - in order to give Any final words of advice?talkforce. People need to see the value clients several options and help themin change in order to improve their choose the one that is right for them. HR directors need to be persistent andcommunication and leadership skills, he courageous. They must be willing to trysaid. However, training should always What barriers or obstacles do different things, because people take onbe tailored, as organisations and people organisations face? information in different shapes andhave different needs. forms and have different speeds in There are two major barriers we see, different contexts, so HR needs toFrom a sponsor company attending the the first is breaking existing habits. create a range of pathways for people tomarcus evans HR Summit 2013 in People fall into the habit of doing things grow and develop.the Gold Coast, Queensland, Australia, in a certain way, and it is hard to13 - 15 March, Whitnall talks about change their behaviour. We create anbuilding communication skills and how environment where participants can seethe Human Resources (HR) function the value of change that will allow themcan impact employee development. to be more efficient and productive in People are not their role.Why is your goal to make peoplemore effective communicators and The second barrier is lack of awareness.leaders?Many people today use the electronic Sometimes it takes an outsider to hold the mirror up to them. Many times organisations and areas of their off-the-shelf,medium to communicate withcolleagues, therefore there can be a management lack the confidence to try new ideas, so it is important to give so training should notlack of focus on the art of face-to-face them the environment to gain thecommunication. Good face-to-face confidence to try some of these ideas incommunicators are often good leaders the workplace. be eitheras well, so it is important to build thisskill in people. Why do you think there is a gap between strategy development andWhat would advance that skill in execution?people? Crafting the strategy is only part of it.First, they have to want to do it; they Getting everyone engaged and making
  2. 2. About the HR Summit 2013 The HR Network – marcus evans Summits group This unique forum will take place at the RACV Royal Pines Resort, Gold Coast, delivers peer-to-peer information Queensland, Australia, 13 - 15 March 2013. Offering much more than any conference, on strategic matters, professional exhibition or trade show, this exclusive meeting will bring together esteemed industry trends and breakthrough thought leaders and solution providers to a highly focused and interactive networking innovations. event. The Summit includes presentations on incorporating social media into employee engagement strategies, empowering employees, winning the talent battle, and grooming leaders to withstand the ever changing nature of economic markets. Please note that the Summit is a Contact closed business event and the Sarin Kouyoumdjian-Gurunlian, Press Manager, marcus evans, Summits number of participants strictly Division limited. Tel: + 357 22 849 313 Email: For more information please send an email to All rights reserved. The above content may be republished or reproduced. Kindly inform us by sending an email to press@marcusevanscy.comAbout talkforcetalkforce delivers tailored Leadership Development, Coaching and training in Communication, Facilitation and Presentation skills tomiddle and senior management. Providing specific and relevant solutions aligned with your goals, strategies and culture, talkforcedevelops customized, unique programs in order to achieve your targeted and desired outomes. Their training and program style ispractical and marcus evans Summitsmarcus evans Summits are high level business forums for the world’s leading decision-makers to meet, learn and discussstrategies and solutions. Held at exclusive locations around the world, these events provide attendees with a unique opportunity toindividually tailor their schedules of keynote presentations, think tanks, seminars and one-to-one business meetings.For more information, please visit: www.marcusevans.comUpcoming EventsCorporate Learning & Talent Development Summit (North America) - www.cltdsummit.comHR Technology Summit (North America) - www.hrtechnology-summit.comTo view the web version of this interview, please click here: