Bridging the Generational Divide in the work place

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Have you ever wondered why member's of a team at work disagree and cannot "get along for the sake of getting along?" Could it be the emerging conundrum of the generational divide? Take a moment to consider the overview of what each generation prefers in the work environment, and make a commitment to addressing this with senior management, leaders, and employees.

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Bridging the Generational Divide in the work place

  1. 1. BRIDGING THE GENERATIONAL DIVIDE MARCIA BENNETT BENNETTCONSULTANTS@GMAIL.COM 434-515-2313 WWW.LIVETOMANAGE.COM
  2. 2. WHAT IS THE GENERATIONAL DIVIDE? • There are multiple generations in the workplace today • People now collaborate and work with/for others who may be their parents/grandparents or children/grandchildren’s age • This poses a “threat” to every generation indirectly- thus creating the “Generational Divide” • How do we address this in the workplace?
  3. 3. LEARN THE PREFERRED WORK STYLES • Every generation has a preference within the work environment • Traditionalists prefer details and guidance • Baby boomers value meetings • Gen Xers are more independent • Gen Yers respond to structure and coaching
  4. 4. UNDERSTAND COMMUNICATION TECHNIQUES • Traditionalists are used to formal methods of conversation • Baby Boomers have adapted to e-mail and voice mail but still prefer personal contact • Gen Xers value the immediate response provided by e-mail and messaging • Gen Yers have communicated via technology all their lives and believe cell phones and social networking are essential and effective
  5. 5. UNDERSTAND MOTIVATION FACTORS • Traditionalists and Baby Boomers are motivated by consistency • Gen Xers seek independence and validation • Gen Yers are motivated by a thirst of knowledge and learning
  6. 6. UNDERSTAND EXPECTATIONS OF WORK/LIFE BALANCE • Traditionalists and Baby Boomers value hard work because they believe it leads to success • Gen Xers and Gen Yers are both committed to their careers, but want balance in their lives
  7. 7. RECOGNIZE REACTIONS TO CONFLICT • Traditionialists respect authority and utilize the corporate chain of command • Baby Boomers are team-oriented and seek consensus • Gen Xers like to resolve problems directly and immediately • Gen Yers are proactive in using the conflict management skills taught during their school years
  8. 8. FOR MORE INFORMATION…. • Please remember, this is only a “snapshot” of the generational divide- there is more in-depth research being conducted to reduce the generalizations. • If you are interested in having someone speak about this topic within your industry and collaborate on how to address these concerns, please contact @ bennettconsultants@gmail.com or call 434-515-2313

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