BUSINESS MATURITY LIFE CYCLE

639 views

Published on

Life cycle process management

Published in: Business
  • Be the first to comment

BUSINESS MATURITY LIFE CYCLE

  1. 1. BUSINESS MATURITY LIFE CYCLE COBIT 5 ITIL V3 Service Strategy CMM Level 1 - Initial Do Plan Align, Plan and Organize Service Design Service Transition Service Delivery CMM Level 2 - Repeatable Process • Incident mgt, • Capacity mgt, • Availability mgt, …) Build, Acquire and Implement Deliver, Service and Support CMM Level 3 - Defined CMM Level 5 - Optimized Act Check Service Reporting & Service Measurement Monitor, Evaluate and Assess CMM Level 4 - Managed Continual process improvement Marc-Andre Heroux © 2014 - All rights reserved Life cycle process management v. 1.1

×