Policy support full presentation

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Project done together with Renata Mikalauskaite and Linda Blaasvær for the Systems Oriented Design course at The Oslo School of Architecture and Design (AHO) in Autumn 2011.

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Policy support full presentation

  1. 1. Linda BlaasværRenata MikalauskaiteManuela Aguirre The Policy Lab The Policy Lab + Arkitektur og Designhøgskolen i Oslo
  2. 2. ? ? ?? ? ?
  3. 3. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 01 The contextual frame for our project
  4. 4. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 02 The scenario introduced by The Policy Lab D D R
  5. 5. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 03 The scenario introduced by The Policy Lab Demobilization Disarmament of ex combatants Reintegration in post-conflict areas
  6. 6. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 04 The scenario introduced by The Policy Lab United Nations Demobilization Disarmament of ex combatants Reintegration in post-conflict areas
  7. 7. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 05 The scenario introduced by The Policy Lab United Nations Demobilization Disarmament of ex combatants Reintegration in post-conflict areas UNDP United Nations Development Program (30) (1) (2) KOSOVO (1) (25) (6) (39) (1) (22) (1) (4) (1) (8) (12) (2) (4) (35) (1) (2) (5) (2) Key actor: the field staff in charge of designing reintegration programs
  8. 8. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 06 Problem definition The DDR field staff lacks local knowledge when designing reintegration programs. The result is generalized public policy that has little connection with local situations © UNMIL Photo/Eric Kanalstein, May 7, 2004, Kakata, Liberia
  9. 9. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 07 Why? Very busy so applying best practices © UNMIL Photo/Eric Kanalstein, May 7, 2004, Kakata, Liberia
  10. 10. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 08 Extremely pressured Why? by the headquarters Very busy so applying best practices © UNMIL Photo/Eric Kanalstein, May 7, 2004, Kakata, Liberia
  11. 11. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 09 Extremely pressured Why? by the headquarters Very busy so applying best practices Knows that their reintegration program will not be well accepted by the local population, but he doesn’t know how to make it better. © UNMIL Photo/Eric Kanalstein, May 7, 2004, Kakata, Liberia
  12. 12. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 10 Our task is to design a support sytem for the UN field staff that helps them find better solutions for local action. “Our fantasy solution is something like a software that could essentially take all the variables that could be in-put, and figure out what approach would be best in a given situation.” “An app, a program or a game that could allow us to calculate, learn or teach something and do so quickly.” Quotes from United Nations field worker, Glaucia Boyer
  13. 13. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 11 An online platform that allows policy makers to access a network of trustworthy solutions when they are out in the field. Policy makers can ask specific questions and get them answered by a multidisciplinary community of experts in a collaborative, reliable, and efficient way.
  14. 14. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 12 Process Overview
  15. 15. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 13 First Concept Questions & Answers Second Concept Connections Third Concept Data filtering
  16. 16. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 14 1. Questions & Answer Concept
  17. 17. Policy ConnectionsChief Directors Gregory Alex Archive Mbaye Faye Burundi Lives in Democratic Republic of Congo Search SSR and Small Arms/ BINUB DPKO Works as a Chief Director of DDR - DPKO Alexander Mackenzie-Smith Also worked in Uganda as U.N. Humanitarian Assistance Team, Policy Documents Somalia in Ethiopia with United Nations Development Program (UNDP) UNPT/UN-AMISOM Disarmament & Demobilization DPA Reintegration Peter Swarbrick Child Ex-Combats Democratic Republic of Congo Disabled Ex-Combats DPKO/MONUC DPKO Information & Sensabilization Coordination & Management Mario Tavolaj What am I doing? Sudan IOM Research Papers Disarmament & Demobilization ReintegrationDemocratic Republic I am with? Child Ex-Combatsof Congo Disabled Ex-Combats Information & Sensabilization Laurent Adjamonsi Coordination & Management DDRRR Assistant DDR Unit/MONUC (Bukavu) DPKO I am at? Personal Impressions Kahindo Mary Bakwanamaha Secretary Disarmament & Demobilization DDR Unit/MONUC DPKO Reintegration Child Ex-Combats Julio Micak Disabled Ex-Combats Chief of Information Gathering Interactive way to design a Project Document DDR Unit/MONUC Information & Sensabilization DPKO Coordination & Management Rose Vincent Demobilization Assistant DDR Unit/MONUC (Beni) Field Studies DPKO Disarmament & Demobilization ReintegrationReintegration of Young Combats Child Ex-Combats Disabled Ex-Combats Morten Dehli Andreassen Norway Information & Sensabilization Reintegration of Ex Combats in Kosovo Coordination & Management NUPI Niels Nagelhus Schia Norway Peacebuilding act. in local circumstances NUPI Derek B. Miller Norway Conference Report from Glen Cove 2. Connections Concept - NIDIR U Mario Tavolaj Sudan IOM
  18. 18. 3. Data filtering concept
  19. 19. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 17 Our first 3 concepts in isolation Question & Answer Connections Content filtering Concept + Concept + Concept Quorra Mendeley Can’t exist in isolation InnoCentive Academia Open Ideo
  20. 20. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 18 1. Importance of the question economical perspective ? social perspective political perspective
  21. 21. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 19 2. Different perspectives involves different types of knowledge economical perspective ? social perspective Value is created in the intersection political perspective Perspective of the seeker of the question Perspective Perspective on the context on the topic of the question of the question
  22. 22. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 20 economical perspective ? social perspective political perspective 3. Storing discoveries in database
  23. 23. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 22 Getting closer to our final concept. The decision tree:
  24. 24. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 23 Open Closed Open Platform Platform Platform anyone can join and its open for open moderation Restricted Aim for information transparency ? Incentive: Incentive: Recognition Money Concious Unconcious contributions contributions Closed Platform you have to apply for Engage Engage an invitation or be invite diverse users specific users invited by a member of the challenge Democratic Mixed ? stages stages Individual Collaborative apply solutions solutions
  25. 25. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 24 Open Closed Restricted information Platform Platform Some information is left private, just available for members of a challenge. Restricted Aim for information transparency Incentive: Incentive: Recognition Money non member of Concious Unconcious the platform contributions contributions Aim for transparency Any internet user can access the Engage Engage knowledge created in the system, diverse users specific users but an application or invite is needed to modify that knowledge. Democratic Mixed stages stages Individual Collaborative solutions solutions non member of the platform
  26. 26. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 25 Open Closed extrinsic Platform Platform signaling & motivations career concern Restricted Aim for learning & information transparency skills development money Incentive: Incentive: user need Recognition Money REPUTATION Concious Unconcious RECOGNITION contributions contributions status fun & enjoyment Engage Engage autonomy diverse users specific users professional & personal identity Democratic Mixed intelectual stages stages challenge intrinsic motivations Individual Collaborative solutions solutions
  27. 27. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 26 Open Closed Platform Platform Google vs Wikipedia Unconcious contributions: statement of human intent Restricted Aim for information transparency Incentive: Incentive: Recognition Money Concious Unconcious contributions contributions Engage Engage diverse users specific users Concious contributions: where the participation economy is going Democratic Mixed stages stages Individual Collaborative solutions solutions
  28. 28. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 27 Open Closed Platform Platform Restricted Aim for information transparency Incentive: Incentive: BENEFITER Recognition Money Concious Unconcious contributions contributions SEEKER SUPPORTER Engage Engage diverse users specific users Democratic Mixed stages stages TRIANGULATION Individual Collaborative solutions solutions
  29. 29. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 28 Open Closed Platform Platform Restricted Aim for information transparency 1. Call-for-action stage Incentive: Incentive: 2. Research stage Recognition Money 3. Solution stage Concious Unconcious contributions contributions 4. Evaluation stage 5. Implementation stage Engage Engage diverse users specific users 6. Feedback stage Democratic Mixed stages stages Individual Collaborative solutions solutions
  30. 30. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 29 Open Closed Platform Platform Restricted Aim for information transparency Incentive: Incentive: Recognition Money Concious Unconcious contributions contributions Engage Engage diverse users specific users Democratic Mixed stages stages Individual Collaborative solutions solutions
  31. 31. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 30 Welcome to Policy Support.net
  32. 32. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 31 The user
  33. 33. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 32
  34. 34. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 33 The prototype Explaining the stages 1 2 3 4 5 6 CHALLENGE STAGE RESEARCH STAGE SOLUTION STAGE EVALUATION STAGE IMPLEMENTATION STAGE FEEDBACK STAGE
  35. 35. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage 1 stage Call-for-action
  36. 36. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  37. 37. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  38. 38. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  39. 39. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  40. 40. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  41. 41. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  42. 42. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  43. 43. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  44. 44. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  45. 45. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  46. 46. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage 2 stage Research
  47. 47. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  48. 48. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  49. 49. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage TRIANGULATION Research material is triangulated when it’s approved by the seeker, supporter and benefiter.
  50. 50. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage DELPHIED Research material is delphied when it’s approved by all experts from all different knowledge fields indicated by the seeker.
  51. 51. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage When a research material is triangulated and/or delphied it is selected for solution stage.
  52. 52. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage 3 stage Solution
  53. 53. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  54. 54. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage 4 stage Evaluation
  55. 55. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  56. 56. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage The seeker picks one solution based on evaluation criteria submitted on challenge brief.
  57. 57. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage 5 stage Implementation
  58. 58. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  59. 59. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage 6 stage Feeback
  60. 60. CALL-FOR-ACTION RESEARCH SOLUTION EVALUATION IMPLEMENTATION FEEDBACKstage stage stage stage stage stage
  61. 61. Systems Oriented Design | AHO | Dec. 2011 The Policy Lab | Linda Blaasvær | Renata Mikalauskaite | Manuela Aguirre 60 Further thoughts... Merge local data in the system.
  62. 62. thank you. Linda Blaasvær Renata Mikalauskaite Manuela Aguirre

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