designing for dignity in a sexual violence response systemMANUELA AGUIRRE ULLOA   ∞   JAN KRISTIAN STRØMSNES
Sexual violence is a complex social problem today.  We want to understand its complexity in a holistic way using:  SYSTEMS...
Sexual violence is a complex social problem today.  We want to understand its complexity in a holistic way using:  SYSTEMS...
Sexual violence is a complex social problem today.  We want to understand its complexity in a holistic way using:  SYSTEMS...
From this holistic and complex understanding,   our main goal is to find a design opportunity       within the context of ...
RESEARCH + INSIGHTS
Research + Insights                                                           P   R                                 We sta...
Research + Insights                                                                             P    R                    ...
Research + Insights                                                                                                       ...
Research + Insights                          That market of fear “translates”                      into a variety of produ...
Research + Insights                                                                                                       ...
Research + Insights                                                                                                       ...
Research + Insights                       From this analysis we wanted to know how                      the people around ...
Research + Insights                                                            We created an anonymous questionnaire      ...
Research + Insights                                          Key findings from the Survey at AHO                  5.6     ...
P
R
Research + Insights                                                           P   R                                     Th...
Research + Insights         Insights at the Oslo         Emergency Hospital
Research + Insights    Equipment used for the    Forensic Medical Exam (FME)
Research + Insights                      Mapping the patient’s journey in                       relation to the physical s...
Research + Insights                                                                                                       ...
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Designing for dignity
Upcoming SlideShare
Loading in …5
×

Designing for dignity

484 views

Published on

Master thesis in design done in collaboration with Jan Kristian Strømsnes. The Oslo School of Architecture and Design (AHO), the Oslo Sexual Assault Center (SAC) and the Oslo Police were key stakeholders in this project.

Published in: Design
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
484
On SlideShare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
15
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide

Designing for dignity

  1. 1. designing for dignity in a sexual violence response systemMANUELA AGUIRRE ULLOA ∞ JAN KRISTIAN STRØMSNES
  2. 2. Sexual violence is a complex social problem today. We want to understand its complexity in a holistic way using: SYSTEMS THINKING: Learn systems thinking and find a design opportunity using Giga-Mapping. An opportunity where we as designers can have the biggest positive impact, considering our time limitations. CO-CREATION: Actively collaborate with different stakeholders, that will give valuable insights and user-perspective to our project. We want to find a way to introduce design methods and thinking to them. EXPAND OUR LIMITS OF DESIGN: We want to go into new fields, where we challenge ourselves with new problematic where we cann ot foresee a solution from the beginning. We have to trust the design process.
  3. 3. Sexual violence is a complex social problem today. We want to understand its complexity in a holistic way using: SYSTEMS THINKING: Learn systems thinking and find a design opportunity using Giga-Mapping. An opportunity where we as designers can have the biggest positive impact, considering our time limitations. CO-CREATION: Actively collaborate with different stakeholders, that will give valuable insights and user-perspective to our project. We want to find a way to introduce design methods and thinking to them. EXPAND OUR LIMITS OF DESIGN: We want to go into new fields, where we challenge ourselves with new problematic where we cann ot foresee a solution from the beginning. We have to trust the design process.
  4. 4. Sexual violence is a complex social problem today. We want to understand its complexity in a holistic way using: SYSTEMS THINKING: Learn systems thinking and find a design opportunity using Giga-Mapping. An opportunity where we as designers can have the biggest positive impact, considering our time limitations. CO-CREATION: Actively collaborate with different stakeholders, that will give valuable insights and user-perspective to our project. We want to find a way to introduce design methods and thinking to them. EXPAND OUR LIMITS OF DESIGN: We want to go into new fields, where we challenge ourselves with new problematic where we cann ot foresee a solution from the beginning. We have to trust the design process.
  5. 5. From this holistic and complex understanding, our main goal is to find a design opportunity within the context of the prevention or response of sexual violence. PREVENTION RESPONSE LANDSCAPE LANDSCAPE SEXUALbefore CRIME after
  6. 6. RESEARCH + INSIGHTS
  7. 7. Research + Insights P R We started by contacting key stakeholders that were directly and indirectly involved in sexual crime prevention NATTERAVNENE POLICE CRIME ANALYSTS KRÅD - NORWEGIAN CRIME TRYG - INSURANCE COMPANY VOLUNTEER EFFORTS & INVESTIGATIONS PREVENTION COUNCIL BUSINESS LABS
  8. 8. Research + Insights P R Key findings when interviewing the stakeholders that worked with crime prevention. COORDINATED EFFORTS: The best prevention programs BEHAVIOR CHANGE EMBEDDED involve the coordination of many actors in society. There are IN THE CULTURAL ROOTS: Prevention programs have to a lot of individual efforts today, a lot of good intentions, but be implemented from an early age, for example in primary those efforts need to be sincronized into a collective force. school because they involve cultural change.
  9. 9. Research + Insights K ET S EG M E N T O BIG MAR F FEA R O N E CRIM EPhoto by http://4.bp.blogspot.com/-v2jmsXdTkt0/Tqaways0TqI/AAAAAAAABEA/izCD5umvRMM/s1600/alone-in-a-crowd.jpg
  10. 10. Research + Insights That market of fear “translates” into a variety of products and services.
  11. 11. Research + Insights SOS Legal Easy to use Counter Cost Outcome Type Alarm Spray App Pepper Spray Pretend to talk Bottle Knife Keys Legal Illegal Survey 22,1% 9, 6% 10,8 % 51,9% 0, 96% 3, 8 % 24,7 % Pass Spray with alchole could Out of battery or bad coverage, if If alarm is still in pocket or be used on yourself. If user is Spray could be used on yourself, the attacker is walking behind Could be used on yourself, Could be used on yourself, purse, the sound of the alarm in panic, he/she could spray it may also cause death of could be a deadly outcome if Weakness will reduce dramatecally, also if the speakers are covered. hereself. May not help if attacker is drugged or Out of battery or bad coverage. attacker or yourself. Could miss the “shot” you, and you are pretending to be talking on the phone, and the could be a deadly outcome if used used, you may go to prison if attacker is killed. psyhcotic phone suddently calls. Excellent Attacker will not take the risk, Death Strenght Alarm could scare away attacker and draw attention since their might be someone on the phone that could Plus create counter messures. Minus
  12. 12. Research + Insights SOS THESE PRODUCTS DO NOT PREVENT CRIME. Legal Users may feel more secure Easy to use Counter Do not provide a realiable security when facing a Cost critical situation. Outcome Type Alarm Spray App Pepper Spray Pretend to talk Bottle Knife Keys Legal Illegal Survey 22,1% 9, 6% 10,8 % 51,9% 0, 96% 3, 8 % 24,7 % Pass Spray with alchole could Out of battery or bad coverage, if If alarm is still in pocket or be used on yourself. If user is Spray could be used on yourself, the attacker is walking behind Could be used on yourself, Could be used on yourself, purse, the sound of the alarm in panic, he/she could spray it may also cause death of could be a deadly outcome if Weakness will reduce dramatecally, also if the speakers are covered. hereself. May not help if attacker is drugged or Out of battery or bad coverage. attacker or yourself. Could miss the “shot” you, and you are pretending to be talking on the phone, and the could be a deadly outcome if used used, you may go to prison if attacker is killed. psyhcotic phone suddently calls. Excellent Attacker will not take the risk, Death Strenght Alarm could scare away attacker and draw attention since their might be someone on the phone that could Plus create counter messures. Minus
  13. 13. Research + Insights From this analysis we wanted to know how the people around us feared crime and what where their preventive measures.
  14. 14. Research + Insights We created an anonymous questionnaire about fear of crime, nightlife culture and rape 106 women from AHO participatedPhoto by flickr user Arkitektur og Designhøgskolen i Oslo
  15. 15. Research + Insights Key findings from the Survey at AHO 5.6 In fear ? FEAR OF GETTING RAPED IN PUBLIC SPACES 80% CALL 46% SOMEBODY HOSPITAL 50% PRETEND TO TALK 40% ON THE PHONE HOME 40% PREPARE AN SOS 14% TEXT MESSAGE POLICE
  16. 16. P
  17. 17. R
  18. 18. Research + Insights P R The stakeholders in the Response field were much more difficult to contact. COUNSELING SERVICES MEDICAL SERVICES LEGAL SERVICES IN POLICE EMOTIONAL INSIGHTS AT SEXUAL ASSAULT CENTER AT SEXUAL ASSAULT CENTER SEXUAL CRIME DIVISION PATIENT’S JOURNEY
  19. 19. Research + Insights Insights at the Oslo Emergency Hospital
  20. 20. Research + Insights Equipment used for the Forensic Medical Exam (FME)
  21. 21. Research + Insights Mapping the patient’s journey in relation to the physical space.
  22. 22. Research + Insights 07 [A] [B] The doctor gives the patient information Our first visualization of the patient’s journey about different services they can offer and [C] also information of what is going on. [J] 07 When exam is finished, the patient is provided with clothes to wear. Wash genital area of the patient between [A] The doctor talks with the patient about through the Sexual Assault Center (SAC) some procedures. the different medical examination options she/he has. Records observations in the patient’s medical chart. Urine sample [F] [E] [B] The doctor, together with the nurse, provide a Medical Examination (ME) or a Forensic Blood sample. Medical Examination (FME) to the patient. [C] The nurse, together with the doctor, provide Petri dish or similar to take sample of middle and a Medical Examination (ME) or a Forensic deep area of the vagina. Also to talke samples of Medical Examination (FME) to the patient. the outside of the anus and after washing, also the inside area of the anus. [D] Some of the exams are recorded in the [H] database, and/or sent to the lab analyst. [E] The nurse sends the evidence from the ME or FME to the lab analyst and they communicate the results vía internet mail. [A] 05 [F] The doctor and the social worker that are 05 working on the same patient talk and [B] record the observations on the patient. [G] The doctor takes swabs from the outer and inner [A] The doctor goes to the councelling vulva lip area. Other swabs for the middle and deep [G] When the results from the evidence of the room and meets the patient. vagina ara. Then she changes gloves and takes ME or FME are ready, the lab analyst [C] swabs from the outside outer area. Then the patient is communicates the results to the lawyer. washed and then swabs are taken from the inner anus. [B] The doctor takes the patient to the medical examination room. [H] When the results from the evidence of the ME or FME are ready, the lab analyst [ C] The doctor calls the nurse and tells communicates the results to the social worker. him/her that a new patient will The doctor uses the comb the look for be coming soon. foreign hair in the pubic and head area. [I] [I] The lawyer contacts the forensic police [D] The nurse registers the appointment to start the legal case. of the new patient in the database. [E] The social worker starts transcribing all the observations recorded in the [J] The doctor contacts the lawyer and police patient’s chart into the database. to share knowledge and protect the patient. [D] Then the doctor measures her blood presure. [E] The doctor asks her to sit in the gynecological chair and starts by using the stethoscope to listen to her breathing and heart. 06 The social worker records her 06 notes in the patient’s chart. [A] The patient, after taking off her clothes, [A] 04 puts on a thin robe provided by the doctor. 04 The are tissues provided for the patient if she needs. [A] The patient and the doctor walk through the corridors and [A] The social worker starts the conversation take the elevator up to the fourth The are information brochures [C] with the patient. She/he ussually comes floore, where the medical examination [B] [C] offering the different services in a state of shock, so the first thing is The doctor asks the patient to go room is located. available and additional information. to secure them and make them feel safe. the changing area and take off her clothes. Her underware is kept as Then the social worker offers the services The patient seats on top evidence. available for them in the health, legal of a cloth sheet that is put and councelling sectors. on top of the couch, for capturing DNA evidence. Then they try to sort out what happened step by step, from the moment of the incident to where they are now. The doctor starts asking the patient [ D] standard questions and recording They explain to them what are the the answers in the patient’s data sheet. expected reactions that they might have. 03 [B] When the session is over, the social worker calls the doctor to come and pick up the [A] 03 patient to the councelling room. [C] If the patient is under 16 years old, the [B] social worker contacts her parents. [A] The social worker meets the patient [D] Observations registered in the patient’s at the waiting room. chart and DNA evidence found in the seating cloth sheet are registered [B] The social worker takes the patient in the database. to the councelling room. [A] 02 [A] 02 The social worker meets the [B] patient and talk. [B] The social worker takes the patient to a more private waiting room. They walk together. 01 [A] 01 [A] Patient enters the Legevakten and the recepction nurse talks to him/her. [B] [C] [B] The nurse at the reception calls a social worker to come and meet the patient entrance. [C] The nurse at the reception calls the doctor to let him/her know that there is a new patient. [D] The nurse at the reception fill out the SAA sheet with some information about the patient and records it in the computer. The social worker and doctor write down the patient’s appointment in the computer. [D]

×