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social etiquette-MANSOOR EDASSERI

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Soaial and multicultural etiquette

  1. 1. WE TEAM: MANSOOR EDASSERI AMRITHA ATHIRA JITHIN SARATH
  2. 2. ETIQUETTE: THE CUSTOMARY CODE OF POLITE BEHAVIOUR IN SOCIETY OR AMONG MEMBERS OF A PARTICULAR PROFESSION OR GROUP.
  3. 3. INTRODCTION: It’s a part of civility. Its how you behave or how you present yourself before others. there are certain etiquette rules in every aspect of social life, because it is otherthan “ME AND I". here we are going to deal with social and multicultural etiquette.
  4. 4. To succeed in business world • Professional image • People skill • Etiquette IQ
  5. 5. Social etiquette • Part of softskills,a skill which make you marketable in the business world. • Once you establish it you become example to others.its contagious. • Help to build better relationships more quickly
  6. 6. How to present yourself: • Smile • Dresscode • Attire • Bodylanguage • Greetings • Intoductions • name game
  7. 7. • Business cards • Receptions • Receiving lines
  8. 8. smile
  9. 9. • Confident • Open posture • Good beginning for relationship • Creates your own space
  10. 10. Attire
  11. 11. • Able to draw a line b/w them • Its different in each case,each event ,each place • Do a research before every event
  12. 12. Body language
  13. 13. People skills • 85% success in a business depend upon people skills. • Work with peoples of 4 generations,different ways of expectations,communications,language,diff things to make angry,happy..etc
  14. 14. • Shake hand and say your name • Make intorductions • Develop conversation skills • Be an active listner
  15. 15. Greetings • Shakehands • 3-4 times • Distance • Eye contact • Thumps up • Stand up • Parallel to floor and ceiling • Wait…..gentleman
  16. 16. Don’ts • No double handshakes • No barriers • If you get additional slam donot return it
  17. 17. Intorductions • Identify MIP • Say MIP’s name first • Introduce others to MIP • Eg:Ms CEO I would like to introduce Mr. X
  18. 18. NAME GAME • Right side up • Never shake hand without saying your name. • Ask for pronounciation • Use name during convrsation • Its ok to look to name badge • Use name to say good bye
  19. 19. Conversation and exit strategy • Prepare for ocassion • Brief,specific • Answer questions • Donot be too modest • No gosssips
  20. 20. Exit strategy • Excuse politely • Be honest • Extend business cards
  21. 21. Business cards • Contact ,email,job position • Wait for superior to initiate exchange
  22. 22. Receptions • Look at the table first • Donot take too much food in the plate • Donot directly sit • Donot put any personal belongings on the table.
  23. 23. Receiving lines • Hand bags,brief cases on left hand. • Eye contact • Give your first and last name • No lengthy conversations • No business cards,no photos

social etiquette-MANSOOR EDASSERI

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