Observational analysis test plan

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Observation of people interacting with a device or an interface to perform a task provides a way of capturing data on errors and performance time as well as providing some insight into the ease or difficulty with which the task is performed. It forms an important method of analysis in cognitive ergonomics to analyze the performance of a user and identify the potential problem areas in using a device or application.
TYPES
There are many and varied observational techniques,
Direct – In this method the observer notices the task performed by the user. The user could be aware of this.
Indirect - In this method the observer could be analyzing and observing the user without the user’s knowledge or with the help of an external tool like video, photographs etc.
Participant observation – In this method the observer performs the task or work under consideration. Actually performing a task by oneself can provide some useful insight into potential problems that the user may encounter

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Observational analysis test plan

  1. 1. Tools Basic Shapes Pencil Circle Straight Line Curved Lines Pen Anchor points Transformation Rotation Scaling Reflection Zoom in Zoom out Panning Key board shortcuts Undo Redo Copy Paste Colour and Font Tools Colour picker Select Font Size Frequency of Use Errors Comments
  2. 2. Setting Background Arrange Bring to Front Bring Forward Send to back Send Backward User Comments/emotions while using : Observer Comments: Additional Tools used(Shortcuts) User Profile: Name Age – Sex Background Frequency of Usage of IllustratorRelated Experience – OBSERVATIONS: Basic Shapes Frequency of Use 25 20 15 10 5 0 Pencil Circle/S Straight Curved quare Line Lines Pen Anchor points Brush Path Finder Eraser Anjani 10 1 0 15 2 4 0 0 0 Pavan 1 2 0 15 3 4 0 0 0 Jose 15 0 0 0 0 0 20 0 10 Vishaal 0 2 0 0 10 7 0 1 0 Manisha 10 2 0 0 3 4 0 0 0
  3. 3. Transformation Frequency of Use 16 14 12 10 8 6 4 2 0 Rotation Scaling Reflection Zoom in Zoom out Panning Anjani 2 0 1 5 7 3 Pavan 6 0 0 2 2 2 Jose 0 0 0 0 0 0 Vishaal 0 1 1 4 3 3 Manisha 6 0 1 15 10 6 Colour and Font Tools Frequency of Use 14 12 10 8 6 4 2 0 Anjani Pavan Jose Vishaal Manisha Colour picker 10 8 12 8 9 Select Font 8 0 0 1 6 Size 2 2 0 2 2 Setting Background 8 7 0 1 10
  4. 4. Key Board Shortcuts Frequency of Use 16 14 12 10 8 6 4 2 0 Anjani Pavan Jose Vishaal Manisha Undo 15 8 0 4 12 Redo 15 7 0 3 8 Copy 3 4 0 3 4 Paste 3 4 0 3 4 Alt and shift 0 3 0 0 0 Frequency of Use Arrange 4.5 4 3.5 3 2.5 2 1.5 1 0.5 0 Anjani Pavan Jose Vishaal Manisha Bring to Front 3 3 0 0 3 Bring Forward 2 4 0 0 4 Send to back 0 0 0 1 0 Send Backward 0 0 0 0 0
  5. 5. 10 Frequency of Difficulty in using 9 8 7 6 5 4 3 2 1 0 Curved Lines Colour picker Select Font Setting Backgroun d Brush Pencil Pen Average 3 4 3 4 3 3 3 Anjani 4 7 5 5 0 0 0 Pavan 5 5 0 5 0 1 0 Jose 0 9 0 0 4 4 0 Vishaal 0 3 0 0 0 0 2 Manisha 0 5 2 0 0 7 0

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