The advent of cloud computing, the ubiquity of smart mobile devices and the flood of data
available for analysis are creating new ways for businesses to serve their markets and enhance
their operations. To capitalise on these opportunities, companies are changing the way they use and organise technology, bringing unprecedented change to corporate IT functions, as Economist Intelligence Unit research, sponsored by Dell, demonstrates.
In late 2011 the Economist Intelligence Unit conducted a survey of 536 C-suite executives. More than one-third (36%) of respondents were CEOs and 20% were CIOs with the balance spread across other C-suite titles. This survey was global in scope, with 29% of respondents based in western Europe, 29% in North America, 28% in the Asia-Pacific region and 14% in the rest of the world. Nearly one-half (47%) of respondents came from organisations with more than US$500m in global annual revenue.
Respondents were drawn from a range of industries, including more than 50 respondents from each of the following sectors: financial services, IT, healthcare, education and professional services. This paper is based on the results of the survey and the insights from the in-depth interviews.