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Closing Europe's digital divide is an Economist Intelligence Unit report, sponsored by Intel. The aim of this report is to examine governments' efforts to promote e-inclusion in Europe, and draws lesson for best practice. The Economist Intelligence Unit bears sole responsibility for this report. The Economist Intelligence Unit's editorial team conducted the interviews and wrote the report. The findings and views expressed here do not necessarily reflect the views of the sponsor. The author of the report was Terry Ernest-Jones and the editor was Clint Witchalls. Our sincere thanks go to the people who participated in the interviews for sharing their time and insights.