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Why Small Businesses Fail at IT


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Operational business models for SMBs are uniquely affected by the cost and speed of IT.

The Cloud is critical for SMBs that want to get out of IT and expand their business.

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Why Small Businesses Fail at IT

  1. 1. 1 M A N A G E W A T C H
  2. 2. 2 M A N A G E W A T C H
  3. 3. 3 M A N A G E W A T C H
  4. 4. 4 M A N A G E W A T C H
  5. 5. 5 CONGRATULATIONS Y O U H A V E A B U S I N E S S This is a direct strain on small businesses because of limitations of capital, the expense of specialists, and the constraint of time. For SMBs IT is Expensive, Complex, and Changing.
  6. 6. 6 CONGRATULATIONS Y O U H A V E A B U S I N E S S Executive Wherewithal, Priority Expertise and Sufficient Budget over Time. For many SMBs this is IMPOSSIBLE because the nature of small business is: Scarcity, Trade-offs, Limited Economic Power, & Threats. What Does it Take for SMBs to Achieve Success with IT?
  7. 7. 7 CONGRATULATIONS Y O U H A V E A L O C A L A R E A N E T W O R K A LAN, regardless of size, requires 100% of ALL IT Services at least 1% of the time – GAP. The LAN Has a Constant Low-Level Need for Services You Don’t Have
  8. 8. 8 OUTSOURCING ISN’T AN OPTION SMBs often don’t understand what they are outsourcing – they buy on price almost exclusively – Race to the bottom. Because SMBs often don’t understand what they are buying, IT Service providers (MSPs) are underpaid, overpromising, & the client is under- represented. Leaving the SMB with all the Risk & Responsibility. The SMB and MSP are engaged in a false promise with neither company satisfied. The MSP can get more clients, but the SMB is left with the IT consequences. • The Local Area Network is your physical ownership risk. • Responsibility is your process and purchase suitability. • Administration & Management is your user support and standards.
  9. 9. 9 A LAN, REGARDLESS OF SIZE, REQUIRES 100% OF ALL IT SERVICES AT LEAST 1% OF THE TIME – GAP. • Because of the nature of small businesses, the SMB is forced to make trade-offs on where to invest in IT. • These decisions effect SMBs with do-it-yourself IT configurations, standards, and quality. • SMBs living in the GAP are not progressing with IT but are rather at the effect of their IT deficiencies.
  10. 10. 10 REALITIES Y O U H A V E A L O C A L A R E A N E T W O R K Is There an Alternative Choice to the LAN? • Risk • Responsibility • GAP Coverage • Cost Company • Executive Wherewithal • Priority Expertise • Sufficient Budget Management
  11. 11. 11 CLOUD AREA NETWORK T H E R E I S A N A N S W E R Proper cloud deployment can provide significant savings, better IT services and a higher level of reliability, eliminating your risk, responsibility, & administrative management. In effect, getting you out of IT. A Significant Shift in Technology • Lower cost – Derived from the Shared Services Model • Cap-Ex Free Computing - Eliminating the capital expense associated with building and updating server infrastructure. • Deploy projects faster, foster innovation - The time to deploy a new service drops dramatically with cloud computing. • Scale as needed – You only pay for what you use and the level of service you request. • Lower maintenance - With an outsourced cloud, you don’t need to keep server, storage, network, and virtualization experts on staff full time. • Resiliency and redundancy - You can get automatic failover between hardware platforms and disaster recovery services. • Service Desk Management – Full 7x24 live person, US-based Help Desk • Data Security • Business Continuity • Budget Efficiency and Cost Control • Compliance • Secure Mobility / BYOD • Integrated Service Desk Benefits
  12. 12. 12 GOOD FOR W H O I S T H E C A N The CAN is designed for non-technical decision makers, companies that have an operational business model working traditional hours of 8 to 5, and have consistently failed with their IT systems. The CAN is good for:
  13. 13. 13 THE CLOUD COST? W H A T D O E S Because of the disproportionate cost of IT to other business departments, IT Savings has the greatest amount of value against other department savings. Getting even with IT cost will grow your business. IT Progress Outpaces SMB Company Revenue The Cloud Area Network is approximately $125 per user, per month. Cloud Cost • 7x24 hour US-based live person help desk • Customer portal • Account Management The Cloud Area Network Includes:
  15. 15. MANAGEWATCH Sean Teague President 15 OUR MISSION ManageWatch is a cloud service and technology provider founded on the belief that we can play a small part in helping our customers become great companies. C O N T A C T D E T A I L S (214) 207-4249 @managewatch