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Patterns for Successful
                  Distributed Development
                              Mads.Troels.Hansen@BestBrains.dk
                              XPDays London, December 7th 2009




December 09, © 2009 BestBrains, Mads Troels Hansen
My background
       • Mads Troels Hansen - BestBrains
            Agile and Lean Coach, Management Consultant

       • Development Director at Omada
         7 different nationalities, products, projects and support, 4
         teams

       • Development Director, co-founder at SoftwarePeople
         Products, projects and hosting, 6 teams
         Offshore in Bangladesh: SoftwarePeople Ltd, 25+ people

       • Development Manager at NetPeople
         15+ nationalities, 2 teams

       • IT Director at PeopleGroup
         Offshore graphical production in Bangladesh.
       Also experience as developer, architect, project manager.
December 09, © 2009 BestBrains, Mads Troels Hansen
3rd Annual Survey: 2008
   “The State of Agile Development”




• Distributed Agile?
• Easy to do?

December 09, © 2009 BestBrains, Mads Troels Hansen   3
• 8 Patterns for Successful Distributed
  Development

December 09, © 2009 BestBrains, Mads Troels Hansen   4
December 09, © 2009 BestBrains, Mads Troels Hansen   5
Structure




• A normal way of folding hands


December 09, © 2009 BestBrains, Mads Troels Hansen               6
Structure




• Change the structure


December 09, © 2009 BestBrains, Mads Troels Hansen               7
Structure




• Visibility and Transparency                        TRUST
       – Use Google Docs or another online tool
       – Physical task boards whenever possible
December 09, © 2009 BestBrains, Mads Troels Hansen                       8
Structure




• Focus on problem solving
       – DO regular retrospectives, online and offline
       – Find root cause, not only symptoms
December 09, © 2009 BestBrains, Mads Troels Hansen               9
Structure




• Establish flow and remove bottlenecks
       – Limit Work In Process, CF Diagrams
       – Value Stream Mapping – process mapping
December 09, © 2009 BestBrains, Mads Troels Hansen               10
Rhythm




• Regular rhythm in teams and between teams
       – Planning, coordination, releases
       – Establish a cadence
December 09, © 2009 BestBrains, Mads Troels Hansen            11
Rhythm




• Business and technical feedback rhythms
       – Sneak preview, demonstrations
       – Continuous Integration
December 09, © 2009 BestBrains, Mads Troels Hansen            12
Technical
                                                     Infrastructure




• Automated and fast
       – Simple tools

December 09, © 2009 BestBrains, Mads Troels Hansen                    13
Technical
                                                     Infrastructure




• Remove dependencies to other locations
       – It must be fast to integrate and test

December 09, © 2009 BestBrains, Mads Troels Hansen                    14
Communication
                                                       Protocols




• Define your communication toolbox
       – Combine the tools

December 09, © 2009 BestBrains, Mads Troels Hansen                   15
Communication
                                                       Protocols




• Prepare the distributed meetings
       – Define agendas, purpose and responsible
       – Use checklists and remember to ask questions
December 09, © 2009 BestBrains, Mads Troels Hansen                   16
Communication
                                                       Protocols




• Pomodoro for distributed teams


December 09, © 2009 BestBrains, Mads Troels Hansen                   17
Shared
                                                     Product
                                                      Vision




• Understand the vision and key features
       – User Story Mapping, a picture of the whole system
       – Innovation Games, learning from customers
December 09, © 2009 BestBrains, Mads Troels Hansen             18
Shared
                                                     Product
                                                      Vision




• Prepare requirements with acceptance criteria
       – Easier to test and validate
       – Focus on need not only solution
December 09, © 2009 BestBrains, Mads Troels Hansen             19
Domain
                                                     Knowledge




• What you don’t know you don’t know
       - Ask questions
       - Innovation Games
December 09, © 2009 BestBrains, Mads Troels Hansen               20
Domain
                                                     Knowledge




• Physical outputs and business workflow
       – Learn what the solution will produce
       – Understand how a user will use the system
December 09, © 2009 BestBrains, Mads Troels Hansen               21
Development
                                                      Practices




• Slice the system by feature not layer
       – Integrate and test in small steps
       – Risk first
December 09, © 2009 BestBrains, Mads Troels Hansen                 22
Development
                                                      Practices




• From “Ready, Ready” to “Done, Done”
       – Agree and define your “Done, Done” criteria
       – Validate requirements with “Ready, Ready” criteria
December 09, © 2009 BestBrains, Mads Troels Hansen                 23
Cross cultural
                                                     understanding




• Regular face-to-face visits
       – Distributed teams working together, same office
       – Solve problems together
December 09, © 2009 BestBrains, Mads Troels Hansen                    24
8 Patterns for successful distributed development

                                            •Business feedback
                                            •Technical feedback
                                            •Establish a cadence
                                            •Continuous integration       Development            •Test first
                                                                           Practices             •Emergent Design
                                               Rhythm                                            •Done, Done
                                                                                                 •By feature
                                                                                                 •Refactoring

                                  •Fast
                                  •Limit dependencies      Technical               •Solve problem together
                                  •Automated                                       •Work Face-to-face
                                  •Simple
                                                         Infrastructure
      Structure
                                                                                                        Cross cultural
 •Transparency, Visibility
                                                                                                        understanding
 •Establish Flow
 •Remove Bottlenecks                        Shared                          Domain
 •Value Stream Mapping                   Product Vision                    Knowledge
 •Problem solving
                                                 •Understand the vision           •What you don’t know you don’t know
                                                 •Key Features                    •Business Workflow
                                                 •Story Mapping                   •Mind maps
                                                 •Acceptance Criteria             •Innovation Games
                                                 •Ready, Ready

                                                         Communication    •Establish a Toolbox
                                                           Protocols      •Use Video
December 09, © 2009 BestBrains, Mads Troels Hansen                        •Combine tools                                 25
People don’t resist
                                                                   change, they resist
                                                                   being changed.
                                                                             - Peter Scholtes



                                                                             @MadsTH




                                               Thank you
                       Send me your distributed stories: mth@bestbrains.dk

December 09, © 2009 BestBrains, Mads Troels Hansen                                              26
References
       • Innovation Games, Luke Hohmann
         www.innovationgames.com
       • User Story Mapping, Jeff Patton
            http://www.agileproductdesign.com/presentations/user_story_mapping/index.html

       • Distributed Pomodoro: CherryTomato
         http://www.chrylers.com/cherrytomato/
       • Agile 2009 Paper: Agile for Distributed
         Teams http://bit.ly/cmmiagile


December 09, © 2009 BestBrains, Mads Troels Hansen

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XP Day 2009 (London) - Patterns For Successful Distributed Development Xpday London 07122009

  • 1. Patterns for Successful Distributed Development Mads.Troels.Hansen@BestBrains.dk XPDays London, December 7th 2009 December 09, © 2009 BestBrains, Mads Troels Hansen
  • 2. My background • Mads Troels Hansen - BestBrains Agile and Lean Coach, Management Consultant • Development Director at Omada 7 different nationalities, products, projects and support, 4 teams • Development Director, co-founder at SoftwarePeople Products, projects and hosting, 6 teams Offshore in Bangladesh: SoftwarePeople Ltd, 25+ people • Development Manager at NetPeople 15+ nationalities, 2 teams • IT Director at PeopleGroup Offshore graphical production in Bangladesh. Also experience as developer, architect, project manager. December 09, © 2009 BestBrains, Mads Troels Hansen
  • 3. 3rd Annual Survey: 2008 “The State of Agile Development” • Distributed Agile? • Easy to do? December 09, © 2009 BestBrains, Mads Troels Hansen 3
  • 4. • 8 Patterns for Successful Distributed Development December 09, © 2009 BestBrains, Mads Troels Hansen 4
  • 5. December 09, © 2009 BestBrains, Mads Troels Hansen 5
  • 6. Structure • A normal way of folding hands December 09, © 2009 BestBrains, Mads Troels Hansen 6
  • 7. Structure • Change the structure December 09, © 2009 BestBrains, Mads Troels Hansen 7
  • 8. Structure • Visibility and Transparency TRUST – Use Google Docs or another online tool – Physical task boards whenever possible December 09, © 2009 BestBrains, Mads Troels Hansen 8
  • 9. Structure • Focus on problem solving – DO regular retrospectives, online and offline – Find root cause, not only symptoms December 09, © 2009 BestBrains, Mads Troels Hansen 9
  • 10. Structure • Establish flow and remove bottlenecks – Limit Work In Process, CF Diagrams – Value Stream Mapping – process mapping December 09, © 2009 BestBrains, Mads Troels Hansen 10
  • 11. Rhythm • Regular rhythm in teams and between teams – Planning, coordination, releases – Establish a cadence December 09, © 2009 BestBrains, Mads Troels Hansen 11
  • 12. Rhythm • Business and technical feedback rhythms – Sneak preview, demonstrations – Continuous Integration December 09, © 2009 BestBrains, Mads Troels Hansen 12
  • 13. Technical Infrastructure • Automated and fast – Simple tools December 09, © 2009 BestBrains, Mads Troels Hansen 13
  • 14. Technical Infrastructure • Remove dependencies to other locations – It must be fast to integrate and test December 09, © 2009 BestBrains, Mads Troels Hansen 14
  • 15. Communication Protocols • Define your communication toolbox – Combine the tools December 09, © 2009 BestBrains, Mads Troels Hansen 15
  • 16. Communication Protocols • Prepare the distributed meetings – Define agendas, purpose and responsible – Use checklists and remember to ask questions December 09, © 2009 BestBrains, Mads Troels Hansen 16
  • 17. Communication Protocols • Pomodoro for distributed teams December 09, © 2009 BestBrains, Mads Troels Hansen 17
  • 18. Shared Product Vision • Understand the vision and key features – User Story Mapping, a picture of the whole system – Innovation Games, learning from customers December 09, © 2009 BestBrains, Mads Troels Hansen 18
  • 19. Shared Product Vision • Prepare requirements with acceptance criteria – Easier to test and validate – Focus on need not only solution December 09, © 2009 BestBrains, Mads Troels Hansen 19
  • 20. Domain Knowledge • What you don’t know you don’t know - Ask questions - Innovation Games December 09, © 2009 BestBrains, Mads Troels Hansen 20
  • 21. Domain Knowledge • Physical outputs and business workflow – Learn what the solution will produce – Understand how a user will use the system December 09, © 2009 BestBrains, Mads Troels Hansen 21
  • 22. Development Practices • Slice the system by feature not layer – Integrate and test in small steps – Risk first December 09, © 2009 BestBrains, Mads Troels Hansen 22
  • 23. Development Practices • From “Ready, Ready” to “Done, Done” – Agree and define your “Done, Done” criteria – Validate requirements with “Ready, Ready” criteria December 09, © 2009 BestBrains, Mads Troels Hansen 23
  • 24. Cross cultural understanding • Regular face-to-face visits – Distributed teams working together, same office – Solve problems together December 09, © 2009 BestBrains, Mads Troels Hansen 24
  • 25. 8 Patterns for successful distributed development •Business feedback •Technical feedback •Establish a cadence •Continuous integration Development •Test first Practices •Emergent Design Rhythm •Done, Done •By feature •Refactoring •Fast •Limit dependencies Technical •Solve problem together •Automated •Work Face-to-face •Simple Infrastructure Structure Cross cultural •Transparency, Visibility understanding •Establish Flow •Remove Bottlenecks Shared Domain •Value Stream Mapping Product Vision Knowledge •Problem solving •Understand the vision •What you don’t know you don’t know •Key Features •Business Workflow •Story Mapping •Mind maps •Acceptance Criteria •Innovation Games •Ready, Ready Communication •Establish a Toolbox Protocols •Use Video December 09, © 2009 BestBrains, Mads Troels Hansen •Combine tools 25
  • 26. People don’t resist change, they resist being changed. - Peter Scholtes @MadsTH Thank you Send me your distributed stories: mth@bestbrains.dk December 09, © 2009 BestBrains, Mads Troels Hansen 26
  • 27. References • Innovation Games, Luke Hohmann www.innovationgames.com • User Story Mapping, Jeff Patton http://www.agileproductdesign.com/presentations/user_story_mapping/index.html • Distributed Pomodoro: CherryTomato http://www.chrylers.com/cherrytomato/ • Agile 2009 Paper: Agile for Distributed Teams http://bit.ly/cmmiagile December 09, © 2009 BestBrains, Mads Troels Hansen