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Devorah Klein - Failure By Design


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What does it mean to experience healthcare? More often than not, the experience is more than a device, more than a piece of software, more than a caregiver, more than a place. Healthcare is most frequently experienced as a combination of people, environments, tools, and technology – in other words, a service. For a healthcare services to be successful, we need to do two things: take a holistic design approach, and design for changing needs over time. This is especially true when designing for behavior change – an increasingly common goal in healthcare – because people’s needs change as their situation evolves.

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Devorah Klein - Failure By Design

  1. failure by design Devorah Klein @devorahklein @_Continuum
  2. “how do we connect devices and information moreseamlessly? how can we help diabetics spot trends and managemore proactivelyevan freedman insulin levels?how can we create stronger partnershipsbetween all the healthcare stakeholders?mekayla beaverhow can we support patients’ families?maria hayhow
  3. x....... ...
  4. 911
  5. 911clinic
  6. x....... ...
  7. whycareshould we ?
  8. $300B$ $ $ $125 00033%
  9. w
  10. if beat ’em you can’tjoin ’em
  11. ☞ E
  12. 2☞3 E
  13. 2☞3ü E  «
  14. failu re
  15. s m t w t f s
  16. desiGn for failure (not just success)
  17. thank @_Continuum