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SaaS Billing: Overcoming activity-based subscription billing challenges. SaaS University presentation from TRACTbilling.com

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This is a presentation from TRACTBilling.com about overcoming the challenges of implementing activity-based and usage-based subscription billing models.

This presentation was developed for ISVs and SaaS Providers.

TRACT from Transverse, is the ONLY all-in-one activity, rating and subscription billing platform for
creating new sources of dynamic revenue.

TRACT’s complete billing, subscription, activity, rating, invoicing and payment platform is tightly integrated with most CRM and ERP/GL applications and includes hundreds of price levers that can be configured, combined and adjusted to rapidly
launch and monetize any billing plan.

Put TRACT to the test. If it can be metered or measured, TRACT can bill for it.

www.tractbilling.com

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SaaS Billing: Overcoming activity-based subscription billing challenges. SaaS University presentation from TRACTbilling.com

  1. 1. Understanding the Challenges of Implementing Transaction (Activity)-Based Billing powered by Billing and Dynamic Revenue Management
  2. 2. Billing 3.0: Now we cansee our customers’activities in real-time. powered byBilling and Dynamic Revenue Management
  3. 3. MY BUSINESS IS MORE I NEED MORE STABLE THAN SUBSCRIPTIONS REVENUE STREAMS- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -" -------------------------------------------I measure and charge my customers My revenue stream based onbased on how they use my products and subscriptions alone have stalled services. and are being cannabalized.I M LOSING CUSTOMERS TO MY BILLING IS MY COMPETITION- - - - - - - - - - - - - - - - - - - - - - - TOO COMPLEX My competitors have-------------------- -------------------------------------------the ability to be more creative with their Trying to bill based on activities to keeprevenue stream and move more quickly up with my competitors forces me tothan I can. use my current system inefficiently. MY BILLING PROCESSIS ERROR PRONE-------------------------------------------My billing complexities forces manualentry, causing room for errors and lostrevenue.
  4. 4. Increase your bottom line, in REAL-TIME.Activities allows you to create new revenuestreams and identify critical market trends, allin real-time.
  5. 5. Activity-Based Billing Processes powered byBilling and Dynamic Revenue Management
  6. 6. The Four Elements of Activity-Based Billing personalization entitlements complexity activity management subscriptions revenue opportunities powered by Proprietary and confidential. Do not disclose. ©2012 Transverse LLC V1.1
  7. 7. Order-to-Cash & Activity-to-Cash Processes Activity-Based Billing Order Activity! Handling! Management! Rating &! Collections! Fulfillment! Collections! order activity Charging! to cash to cash Payment! Billing &! Payment! Billing &! Processing! Invoicing! Processing! Invoicing! analytics powered by Proprietary and confidential. Do not disclose. ©2012 Transverse LLC V1.1
  8. 8. Activity-to-Cash Process Activity Management" - Entitlements- Advice of charge" - Access Eligibility- Check Balance Collections- Late Payment Fees & Penalties- Suspend Service/ Rating & Charging" Account- Age Account Balances- Activity! - Receive Event(s)- Void/Reverse Event" Perform Actions- Post G/L Management! - Rate Event- Update Allowances" Transactions- G/L Aggregation - Update Pending Charges Rating &! Fulfillment! Collections! Charging! activity Payment Processing" - Update Pre/PIA Balances" to cash - Vouchers- Lock box files" - Manual Payments" Billing & Invoicing" - Auto-payments " - Rerate Activity" BillingUpdate Balances" - &! Payment! Billing &! - Mark Events As Invoiced"Invoicing! Handling - Retry Processing! Invoicing! - Update Roll Over Allowance
  9. 9. Activity-to-Cash Function Resource Tracking" - Resource Categories" - Quarantine Policies" - Import/Create Resources Resource! Price Plans" Tracking! - Activity Charging Rules Usage Policy" - Reference Tables" - Allowances- Roll Over Policy" Price! - Rate Tables" Usage! - Override/Append Plans! - Complex Usage Rules (xlsx) Policy! Customer! Billing! Customer Care" Care! Management! Billing Management" - Manage Balances- Service Credits" - Bill Runs- Verification & Approval" - Service Inquiry / Change / Renewal - Invoice Distribution- Invoice Templates Payment! Management! Payment Management" - Payment Gateways- Payment Terms" - Late Payment Fee Rules- Error & Retry Handling
  10. 10. { } FINANCE / ACCOUNTING - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - • Regulatory Compliance • Revenue Recognition • Reporting{ } INFORMATION TECHNOLOGY -------------------------------------------------------------------------------- • Real-Time Integration • Guide & Charge • Exception Handling{ } EXECUTIVES - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - • Shift Strategic Thoughts • Forecasting • Risk & Expectation Management{ } MARKETING - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - • Disruptive / Agent Of Change • Change Consumer Behavior • Encourage Activities
  11. 11. Questions?Telephone: 512.279.3119sales@gotransverse.com powered by Billing and Dynamic Revenue Management

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