HR managers coordinate activities associated with the employees including: study of labour markets new hire decisions employee skill sets recruits conducts interviews selects employees training payroll and employee retention programs employee transitions THE LABOUR MARKET Unskilled labour are individuals with little training, such as a dishwasher or busboy. Semiskilled labour requires some instruction, such as a cashier. Skilled labour is characterized by having training from an education institution or from previous employment, such as a cake decorator. Professional labour is highly trained within the context of a specific occupation, such as an accountant or a teacher.
LOOKING FOR THE RIGHT EMPLOYEE Human Resources Development Canada (HRDC) is a department of the federal government responsible for workforce issues and programs. They have career centres and a comprehensive website. A headhunter is a term used for a recruitment agency or executive search companies.
THE APPLICATION PROCESS AND THE INTERVIEW A resum é usually lists the applicant’s education, experience, interests, and abilities. The interview team asks questions regarding personality, work habits, values, interests, and other qualities. An applicant my go through several interviews and a reference check that verifies the information on the application, and may be ask additional questions to gain more information. Interview Tips: Dress appropriately for the job. Do not be too formal or too casual. Go alone. Do not take friends or family with you. Know where the interview will take place and know when. Plan to arrive a few minutes early. You could run into traffic or delays on the way. Focus and calm down when you arrive. Give a firm handshake to the interviewers. Make eye contact and smile during the interview. Be pleasant and enthusiastic, but avoid talking too much. Do not say more than you are asked to say. Listen carefully to each question and give a brief but complete answer. Try to be aware of your body language, facial expressions, and tone of voice. Thank the interviewer(s) at the end of the interview and reaffirm your interest in the position.
DEPARTURES, DISMISSALS, AND RETIREMENTS A positive relationship should be maintained with the employee who is leaving the company. Departures A departure could be due to family needs, job dissatisfaction, or a better opportunity elsewhere. Dismissals Corrective interviews are interviews with an employee who is having difficulties, in which problems are discussed openly and a plan for improvement is made, and often signed by both parties. If improvements are not shown within a period of time the employee may be dismissed. Dismissals can occur due to lateness, absenteeism, poor work habits, etc. Dismissing staff to reduce expenses is called employee layoffs . Companies with unionized employees usually lay off workers in order of seniority . Seniority is the length of service with a company. A severance package is final compensation paid to a laid-off or terminated employee. A severance package is usually based on the time an employee has worked for a business, perhaps one week’s pay for every year of service.
DEPARTURES, DISMISSALS, AND RETIREMENTS Retirement Throughout the time an employee works for a company, they and the company may contribute to a pension that the retiree receives as an income once he/she no longer works for the company. HANDLING COMPENSTATION The payroll department calculates the amount owing to the employees, after deductions such as income tax, unemployment insurance, pension, etc. Supply and demand affects compensation in that the greater demand for a particular skill the greater the compensation paid. Hourly Wages Most part-time employees are paid an hourly wage. The amount per hour ranges from the minimum wage, paid to unskilled or semiskilled labour, to hundreds of dollars an hour for skilled or professional work.
HANDLING COMPENSTATION Salary A salary is often paid weekly, bi-weekly, or monthly. A salary is often expressed as a yearly amount such as $64,000 a year. Usually salaried jobs do not specify the number of hours to be worked and if the employee works extended hours overtime is not paid. Salary Plus Commission An incentive is something added to the pay of an employee to encourage harder work or particular types of work. If an employee makes a 2% commission on goods sold, and sells $5000 worth of goods, the commission would be $5000 x .02 = $100. Higher commissions usually mean that the salesperson is paid a lower salary or hourly wage. Straight Commission People who sell high-priced items or that sell to wholesale businesses or large industries often earn straight commission. Car and real estate sales people often receive straight commission. If the person falls ill or need to take time off their income will suffer significantly.
HANDLING COMPENSTATION Incentive Bonus An incentive is added to the pay of an employee to encourage harder work or a particular type of work. A bonus system can also be called variable pay. When employees meet their sales quotas , targets, or performance goals, they can receive extra money, or something else of value. Performance-based Pay Is widely used in the clothing industry. Requires speed and skill. This pay system can lead to abuses especially in poverty stricken countries where very little is paid, especially to child labour. Many reputable businesses use piecework. It can allow employees to work at home, using their own equipment and to set their own pace. Fee for Service The fee usually consists of the cost of the time and materials to do the job plus and additional fee to ensure a profit. Renovation, catering, and cleaning are sectors that often work on a fee-for-service basis. The contract helps to prevent misunderstandings as it states costs, time lines, materials, and so on.
HANDLING COMPENSTATION Royalty or Licensing Fee Writing a book, recording a song, or have an idea you can sell may result in the payment of a royalty or licensing fee. If you license your idea to someone else the fee you are paid could be a percentage of sales, a fixed fee, or a combination of both. The person you licenses to is the licensee. Stock Options With this option, employees can buy stocks, for a given period of time, at the quoted price even if the market price increases, therefore if and when the employee sells the stocks they will make money or a profit. Companies benefit because employees who own part of the company work harder for organizational success.
Power Point Chapter 6
Chapter 6: Human ResourcesThe Functions of Human ResourcesManagement•Human resources (HR) is part of the management teamwho hire workers, set up their training programs, andarrange for payment of their salaries.•Small companies handle these duties themselves.However, large companies have a human resourcesdepartment. 1
Looking for the Right EmployeeHR uses a variety of recruitment sources tohire qualified employees including • newspaper, journal, and magazine advertisements • notices at universities or colleges • postings on job banks at government employment centres • online recruiting Web sites, such as Workopolis • a company’s Web site • employee search firm often called a headhunter • employee referral program • recent job applicants 2
The Functions of Human ResourcesManagementThe Application Process and the InterviewTo apply for a job, submit an application form, a cover letter, and aresumé.An HR person and someone from that department usually hires.Interview Tips • dress appropriately • be pleasant, enthusiastic • go alone • listen to questions, answer briefly • know the time, place • be aware of body language • arrive a few minutes early • thank the interviewer for their • give a firm handshake, smile time • make eye contact, • reaffirm interest in the job • stay focused, remain calm 3
Departures, Dismissals, and RetirementsDeparturesDuring an exit interview, the employee may discuss theirfuture goals, provide some feedback about the workplace,and ways for improvement.DismissalsEmployers in corrective interviews discuss work problemswith employees. Employees then improve or face dismissal.Employee layoffs can occur due to financial cut backs.Companies sometimes offer severance packages. Ifprovided, outplacement counselling offers terminatedemployees ways to find new jobs. 4
RetirementRetirement occurs when an employee voluntarily withdraws from thelabour market.Handling CompensationCompensation is the money and other benefits received byemployees in exchange for their work.TYPES OF COMPENSATIONHourly WagesA common compensation payment method is an hourly wage.The minimum wage is the lowest hourly wage an employer canlegally pay an employee. Overtime is a higher hourly rate for workinglonger than the regular scheduled time or on holidays. 5
SalaryA salary is a fixed amount of money paid to an employee on a regularschedule, usually weekly or monthly.Salary plus CommissionPay based on the amount of sales generated iscalled commission. Generally, it is a smallamount of money added to the salary or hourlywage that acts as an incentive to encouragean employee to work harder.Straight CommissionStraight commission is based solely on an employee’s sales. 6
Incentive BonusWhen employees perform well, they may berewarded with bonuses.Performance-based PayPiecework is performance-based pay that iscalculated on how much product can bemade by one person.Sweatshops are piecework factoriescharacterized by low wages and unsafe orunhealthy conditions.Fee for ServiceA complete job is paid by one fee, and isusually documented in a signed contract. 7
Royalty or Licensing FeeA royalty is a fee paid to the owner of a patent or copyright bysomeone who uses it. A licensing fee is money paid to obtain alicense.Stock OptionsStock options are a form of compensation that gives employeesthe opportunity to buy shares in the company at a lower-than-market price. 8
HR ISU Your Task! Part 1- The Job Advertisement• You are to make a job advertisement in microsoft publisher.• Decide WHERE this advertisement will be shown• Decide WHAT the position is, remuneration, responsibilities and qualifications needed.• Spelling is important! You are representing your company!• It must be attractive and get applicants’ attention! 9
Part 2- The Interview• You are now to make up 10 interview questions for this position• You will submit these questions.• You and the applicant should practise both the ‘interview do’s’ and ‘interview don’ts”• You will hand in your questions and job advertisement and perform a ‘do’ and ‘don’t’ skit in class. 10
Marking Scheme• Job Advertisement /10• Interview Questions/5• “Do” Skit /5• Don’t Skit /5• TOTAL /20 Marks 11