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Stances of Coaching - OOP2018

Coaching – as the name implies – is an important part of the work of every Kanban or Agile coach. It also has different connotations in other areas of life. Professional coaches are primarily trained to facilitate people in growing their potential for problem solving and finding their own solutions. To a certain extend that also applies to sports and executive coaching – extended by domain area knowledge. A huge part of these approaches – be it from systemic coaching, solution focused coaching or even professional sports coaching – are also applicable for coaching in the context of Kanban initiatives. In this talk Michael Mahlberg provides an overview on different stances towards interaction: from consulting through teaching and mentoring to coaching. He shows how the conscious application of these stances and their related tools, like different questioning models for the coaching or mentoring stances, can make a huge difference. Especially in supporting the self-organization on Kanban or Agile change efforts. After this talk participants will walk away with new ideas on how to use different stances of interaction in their day to day work and find hopefully even inspiration which of their coaching toolsets they would like to enhance.

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Slide #2018 Michael Mahlberg
Stances Of Coaching
More than just "the coaching stance“
OOP2018
1
Slide #2018 Michael Mahlberg 2
Slide #2016 Michael Mahlberg
Michael Mahlberg
2 Slide #2016 Michael Mahlberg 4
Photo Credit:
Some rights reserved by Bernd Thaller
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Photo Credit:
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Vienna
Slide #2016 Michael Mahlberg 5
Photo Credit:
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Photo Credit:Some rights reserved by mae noelle
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Photo Credit:
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https://flic.kr/p/DYivH 1967
Slide #2016 Michael Mahlberg 6
Photo Credit:
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1982
Slide #2016 Michael Mahlberg 7
1985
Photo Credit:
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Slide #2016 Michael Mahlberg 8
1989
Slide #2016 Michael Mahlberg 9
Photo Credit:
Some rights reserved by Lothar Monshausen
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1990ies
Slide #2016 Michael Mahlberg 10
Photo Credit:
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1990ies
Slide #2016 Michael Mahlberg 11
Photo Credit:
Some rights reserved by Tony Hisgett
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1990ies
Slide #2018 Michael Mahlberg 3
Slide #2016 Michael Mahlberg 12
1990ies
Function
Process
Process
Elementary Process
Elementary Process
Elementary Process
Elementary Process
SUBJECT AREA 1
NTT1
NTT2
NTT-A
NTT-B
NTT-D
NTT-C
Slide #2016 Michael Mahlberg 13
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~2000
Slide #2016 Michael Mahlberg 14
Photo Credit:
Some rights reserved by Bob Bob
https://flic.kr/p/82CsnK ~2003
Slide #2016 Michael Mahlberg 15
~2008
Slide #2016 Michael Mahlberg 17
~2011
Slide #2016 Michael Mahlberg 20
2008
Slide #2016 Michael Mahlberg 21
Slide #2016 Michael Mahlberg 22
P
olving
eadership
roblem
S
L
Slide #2016 Michael Mahlberg 23
Slide #2018 Michael Mahlberg 4
Back toTopic
Slide #2018 Michael Mahlberg
Stances Of Coaching
More than just "the coaching stance“
OOP2018
5
Slide #2018 Michael Mahlberg
Caveat:
“All Models Are Wrong –
But Some Are Useful”
— George E. P. Box
6
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Stances of Coaching - OOP2018

  • 1. Slide #2018 Michael Mahlberg Stances Of Coaching More than just "the coaching stance“ OOP2018 1
  • 2. Slide #2018 Michael Mahlberg 2 Slide #2016 Michael Mahlberg Michael Mahlberg 2 Slide #2016 Michael Mahlberg 4 Photo Credit: Some rights reserved by Bernd Thaller https://flic.kr/p/DZmSqm Photo Credit: Some rights reserved by Marcus Rahm https://flic.kr/p/gQZqR4 Vienna Slide #2016 Michael Mahlberg 5 Photo Credit: Some rights reserved by Bernd Thaller https://flic.kr/p/DZmSqm Photo Credit:Some rights reserved by mae noelle https://flic.kr/p/5dJW2C Photo Credit: Some rights reserved by Jason Scragz https://flic.kr/p/DYivH 1967 Slide #2016 Michael Mahlberg 6 Photo Credit: Some rights reserved by StaffanVilcans https://flic.kr/p/76kd2M 1982 Slide #2016 Michael Mahlberg 7 1985 Photo Credit: Some rights reserved by Sam valadi https://flic.kr/p/s2T93f Slide #2016 Michael Mahlberg 8 1989 Slide #2016 Michael Mahlberg 9 Photo Credit: Some rights reserved by Lothar Monshausen https://flic.kr/p/9Ykjpq 1990ies Slide #2016 Michael Mahlberg 10 Photo Credit: Some rights reserved by Stefan Leijon https://flic.kr/p/nADSqk 1990ies Slide #2016 Michael Mahlberg 11 Photo Credit: Some rights reserved by Tony Hisgett https://flic.kr/p/bfsi6Z 1990ies
  • 3. Slide #2018 Michael Mahlberg 3 Slide #2016 Michael Mahlberg 12 1990ies Function Process Process Elementary Process Elementary Process Elementary Process Elementary Process SUBJECT AREA 1 NTT1 NTT2 NTT-A NTT-B NTT-D NTT-C Slide #2016 Michael Mahlberg 13 Photo Credit: Some rights reserved by David Blaikie https://flic.kr/p/cYWvfA ~2000 Slide #2016 Michael Mahlberg 14 Photo Credit: Some rights reserved by Bob Bob https://flic.kr/p/82CsnK ~2003 Slide #2016 Michael Mahlberg 15 ~2008 Slide #2016 Michael Mahlberg 17 ~2011 Slide #2016 Michael Mahlberg 20 2008 Slide #2016 Michael Mahlberg 21 Slide #2016 Michael Mahlberg 22 P olving eadership roblem S L Slide #2016 Michael Mahlberg 23
  • 4. Slide #2018 Michael Mahlberg 4 Back toTopic
  • 5. Slide #2018 Michael Mahlberg Stances Of Coaching More than just "the coaching stance“ OOP2018 5
  • 6. Slide #2018 Michael Mahlberg Caveat: “All Models Are Wrong – But Some Are Useful” — George E. P. Box 6
  • 7. Slide #2018 Michael Mahlberg What Kind Of Coach? 7 Photo Credit: Some rights reserved by Emslichter https://pixabay.com/en/setra-s6-50-years-coach-collect-1762942/ Photo Credit:Some rights reserved by Airviews Photography https://flic.kr/p/eaeHLY Photo Credit: Some rights reserved by keijj44 https://pixabay.com/en/baseball-runner-coach-little- Photo Credit: Some rights reserved by dankueck https://flic.kr/p/bg7ita
  • 8. Slide #2018 Michael Mahlberg 8 XP-Coach Agile-Coach Kanban-Coach Photo Credit: Some rights reserved by MIKIYoshihito https://flic.kr/p/7hNsQ9
  • 9. Slide #2018 Michael Mahlberg 9 Photo Credit: Some rights reserved by dankueck https://flic.kr/p/bg7ita …partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential. Professional Coaching
  • 10. Slide #2018 Michael Mahlberg THE COACHING STANCE • The solution lies within the client • Coach and client are at an equal level (peers) • The coach is not the one to find the solution • The client is the expert for them self • The coach offers a container without judgement • Coach and client work with with an open outcome 10
  • 11. Slide #2018 Michael Mahlberg WHAT OTHER STANCES? 11 Photo Credit: Some rights reserved by Adrian Scottow https://flic.kr/p/8fqtzE
  • 12. Slide #2018 Michael Mahlberg Photo Credit: Some rights reserved by keijj44 https://pixabay.com/en/baseball-runner-coach-little-league-1536097/ THE STANCES OF THE SPORTS COACH 12
  • 13. Slide #2018 Michael Mahlberg Photo Credit: Some rights reserved by keijj44 https://pixabay.com/en/baseball-runner-coach-little-league-1536097/ 13 Sports analogies Inspired by discussions with Dan Brown at the #KLR16
  • 14. Slide #2018 Michael Mahlberg Photo Credit: Some rights reserved by keijj44 https://pixabay.com/en/baseball-runner-coach-little-league-1536097/ STANCES OF THE SPORTS-COACH Tell Show Teach Sell Train Coach 14 (!)
  • 15. Slide #2018 Michael Mahlberg TELL 15 Photo Credit: Some rights reserved by suc https://pixabay.com/en/talk-shout-megaphone-tell-say-man-457540/
  • 16. Slide #2018 Michael Mahlberg SHOW 16 Photo Credit: Some rights reserved by Mojpe https://pixabay.com/en/mother-son-pointing-ship-sea-1613726/
  • 17. Slide #2018 Michael Mahlberg TEACH 17 Photo Credit: Some rights reserved by geralt https://pixabay.com/en/board-classroom-education-school-1523537/
  • 18. Slide #2018 Michael Mahlberg TRAIN 18 Photo Credit: Some rights reserved by Faldrian. https://flic.kr/p/eCKtiv
  • 19. Slide #2018 Michael Mahlberg SELL 19 Photo Credit: Some rights reserved by Herry Lawford https://flic.kr/p/nUnyWz
  • 20. Slide #2018 Michael Mahlberg Photo Credit: Some rights reserved by dankueck https://flic.kr/p/bg7ita COACH (!) 20
  • 21. Slide #2018 Michael Mahlberg 21 Back toTopic
  • 22. Slide #2018 Michael Mahlberg ONE MORE THING 22 TWO S
  • 23. Slide #2018 Michael Mahlberg COACHING STANCES • Coaching ⩯ Professional Coaching • THE coaching stance (solution lies within the client etc.) • Coaching ⩯ Sports Coaching • Several stances for the coach – One of them is similar to the stance the coach assumes in Professional Coaching 23
  • 24. Slide #2018 Michael Mahlberg ∆ INTERACTION STANCES (INCLUDING COACHING) 24 Consulting Mentoring Coaching ➙ Delta in knowledge ➙ Delta in experience ➙ Delta in process-mastery (coaching-process)
  • 25. Slide #2018 Michael Mahlberg Stances Of Coaching More than just "the coaching stance“ OOP2018 25
  • 26. Slide #2018 Michael Mahlberg Stances Of Coaching How do they help me? 26
  • 27. Slide #2018 Michael Mahlberg Stances In Coaching How do they help me? 27 ✓
  • 28. Slide #2018 Michael Mahlberg Stances In Coaching How do they help me? 28 ✓
  • 29. Slide #2018 Michael Mahlberg PHASES OF “AGILE INITIATIVES” 29
  • 30. Slide #2018 Michael Mahlberg 30 Introducing Sustaining A personal point of view
  • 31. Slide #2018 Michael Mahlberg 31 Introducing Sustaining A personal point of view
  • 32. Slide #2018 Michael Mahlberg FOR KANBAN THERE IS ST AT I K 32 https://www.linkedin.com/pulse/statik-systems-thinking-approach-implementing-kanban-david-anderson
  • 33. Slide #2018 Michael Mahlberg STATIK Systems Thinking Approach To Introducing Kanban 33 https://www.linkedin.com/pulse/statik-systems-thinking-approach-implementing-kanban-david-anderson
  • 34. Slide #2018 Michael Mahlberg STATIK • Understand what makes the service fit for purpose for the customer • Understand sources of dissatisfaction with the current system • Analyze demand • Analyze capability • Model workflow • Discover classes of service • Design the Kanban system • Socialize the design and negotiate implementation 34 https://www.linkedin.com/pulse/statik-systems-thinking-approach-implementing-kanban-david-anderson
  • 35. Slide #2018 Michael Mahlberg FOR SCRUM THERE ARE MANY WAYS 35
  • 36. Slide #2018 Michael Mahlberg FOR SCRUM THERE ARE MANY WAYS… 36
  • 37. Slide #2018 Michael Mahlberg FOR SCRUM THERE ARE MANY WAYS… 37
  • 38. Slide #2018 Michael Mahlberg AND OF COURSE FOR SAFE THERE IS ONE: 38 Source: http://www.scaledagileframework.com/implementation-roadmap/
  • 39. Slide #2018 Michael Mahlberg 39 Introducing Sustaining A personal point of view
  • 40. Slide #2018 Michael Mahlberg 40 STATIK-Step1 Understandwhatmakes theservicefitforpurpose forthecustomer STATIK-Step2 Understandsourcesof dissatisfactionwiththe currentsystem STATIK-Step3 Analyzedemand STATIK-Step4 Analyzecapability STATIK-Step5 Modelworkflow STATIK-Step6 Discoverclassesofservice STATIK-Step7 Designthekanbansystem STATIK-Step8 Socializethedesignand negotiateimplementation Consulting Mentoring Coaching
  • 41. Slide #2018 Michael Mahlberg 41 Introducing Sustaining A personal point of view
  • 42. Slide #2018 Michael Mahlberg 42 Introducing Sustaining
  • 43. Slide #2018 Michael Mahlberg 43 Introducing Sustaining Evolution [of the underlying system(s)]
  • 44. Slide #2018 Michael Mahlberg Photo Credit: Some rights reserved by keijj44 https://pixabay.com/en/baseball-runner-coach-little-league-1536097/ STANCES OF THE SPORTS-COACH Tell Show Teach Sell Train Coach 44 (!)
  • 45. Slide #2018 Michael Mahlberg HOW ABOUT XP-COACHING? • Planning Game • Small Releases • Metaphor • Simple Design • Testing • Refactoring • Pairing • Collective Ownership • Continuous Integration • 40 hour week • On-Site Customer • Coding Standards 45
  • 46. Slide #2018 Michael Mahlberg EVOLVING KANBAN SYSTEMS 46 Tell Show Teach Sell Train Coach Visualize X X X X X Limit WIP X X X Manage flow X X X Explicit policies X X X X Feedback loops – X X X Scientific method – X X X X
  • 47. Slide #2018 Michael Mahlberg INTERNAL STANCE OF THE COACH • For example: • Co-active coaching (e.g. H. Kimsey-House et.al) • Systemic coaching (e.g. P.W. Gester) • Solution focused coaching (e.g. Steve de Shazer) • Provocative coaching (e.g. Frank Farelly) 47
  • 48. Slide #2018 Michael Mahlberg AN EXAMPLE… • What’s the optimal WIP-Limit? • For what purpose (aka why) do you want to know the optimal WIP-limit? • How does the optimal WIP-limit affect the system? • How would you recognize that you have found the optimal WIP-limit • Why should you need a WIP-limit at all? 48
  • 49. Slide #2018 Michael Mahlberg INTERNAL STANCE OF THE COACH TECHNIQUE OF THE COACH • For example: • Co-active coaching (e.g. H. Kimsey-House et.al.) • Systemic coaching (e.g. P.W. Gester) • Solution focused coaching (e.g. Steve de Shazer) • Provocative coaching (e.g. Frank Farelly) 49
  • 50. Slide #2018 Michael Mahlberg INFLICTING COACHING? 50
  • 51. Slide #2018 Michael Mahlberg It’s not the coach who gets the gold medal! 51 Photo Credit: Some rights reserved by Michael (a.k.a. moik) McCulloughhttps://flic.kr/p/9ECRw3
  • 52. Slide #2018 Michael Mahlberg COACHING AGREEMENT 52 Photo Credit: Some rights reserved by jarmoluk https://pixabay.com/en/document-agreement-documents-sign-428335/
  • 53. Slide #2018 Michael Mahlberg 53 “It is only possible to coach a client who wants to be coached” Part of the coaching agreement is the client’s commitment to work on their defined goals Photo Credit: Some rights reserved by Broad Bean Media https://flic.kr/p/dm7ZQ1
  • 54. Slide #2018 Michael Mahlberg What Kind Of Coach? 54 Photo Credit: Some rights reserved by Emslichter https://pixabay.com/en/setra-s6-50-years-coach-collect-1762942/ Photo Credit:Some rights reserved by Airviews Photography https://flic.kr/p/eaeHLY Photo Credit: Some rights reserved by keijj44 https://pixabay.com/en/baseball-runner-coach-little- Photo Credit: Some rights reserved by dankueck https://flic.kr/p/bg7ita
  • 55. Slide #2018 Michael Mahlberg AGILE COACHING COMPETENCY 55 Agile-Lean Practitioner Professional
 Coaching Teaching Mentoring Technical Mastery Business Mastery Transformation Mastery Applies Agile practices, lives Agile values Partnering with clients in a creative process that inspires their personal and professional potential (from ICF) Facilitating Source: Agile Coaching Competency Model http://agilecoachinginstitute.com/agile-coaching-resources/ Instructing others in specific knowledge, skills and perspective Sharing knowledge, skills & perspectives that foster the personal and professional growth of someone else Technical expertise as a software craftsperson Expert at business-value- driven innovation and product development Expertise as an organizational development and change catalyst A neutral process holder who guides groups through processes that help them come to solutions and make decisions
  • 56. Slide #2018 Michael Mahlberg COACHING STANCES Tell Show Teach Sell Train Coach 56 (!) The solution lies within the client The client is the expert for them self Coach and client work together on an open outcome ∆Consulting Mentoring Coaching ➙ Delta in knowledge ➙ Delta in experience ➙ Delta in process-mastery (coaching-process)
  • 57. Slide #2018 Michael Mahlberg QUESTIONS 57
  • 58. Slide #2018 Michael Mahlberg THANK YOU VERY MUCH! & HAVE FUN COACHING OUT THERE – YOUR WAY! 58
  • 59. Slide #2018 Michael Mahlberg CONTACT INFORMATION 59 • If you have questions, don’t hesitate to contact me via e-mail at: mm@michaelmahlberg.com • You can also find me onTwitter as MMahlberg • I blog on http://agile-aspects.michaelmahlberg.com • My homepage is http://www.michaelmahlberg.de