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If implementing data governance sounds like a 5-year plan involving more meetings than you can stand, then this is the session for you. Whether you are just getting started in your governance initiatives, or whether your company is struggling to reach *success* with governance, we can help. In this session, we’ll discuss common pitfalls of data governance programs. Most of our time, however, will be spent on how to start small to ensure future success. In this session, you'll learn these skills: - identify good target projects - shape lean teams to accomplish the work - identify which technologies will accelerate your project - prove the value of the initiative to your organization.

By Ginger Gatling

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  1. 1. Faster and Cheaper and Information Governance.Seriously.Ina MutschelknausJuly, 2011 #SAPITCHI @InaSAP
  2. 2. Information Governance is a management oversight process thatensures successful execution of your data initiatives. It includes themanagement of people, information assets & processes, including policies,standards, & objectives. Finally, information governance requires ongoingoversight to manage data risks. Majority of customers plan to Million-dollar budgets will implement Information grow by 27% Governance Data management, is defined as The tactical execution of information governance decisions. From BEyeNetworks/IBM Study
  3. 3. Key business priorities that drive information governance Regulatory Information Information Governance Governance IT Simplification & Cost Reduction© 2011 SAP AG. All rights reserved. 3
  4. 4. SAP Information Governance SolutionsMaximize the value of your enterprise information Empower the Govern In Trust Your Business Process Information Easier information Embedded in the Optimized data stewardship business process quality Governance Governance Continuous analytics workflow monitoring Business and IT Information lifecycle Unlock insights from collaboration management unstructured data© 2011 SAP AG. All rights reserved. 4
  5. 5. What aspects of information can be governed?Not all aspects have to be governed for all data : decide based on the business results that need to be achieved Information ownership and accountability Information access (who, when, where, what) Data quality levels Data handling (creation, updating, deleting) Information storing (archiving, security) Data definitions Allowable values Information architecture Reporting (who, when, what)© 2011 SAP AG. All rights reserved. 5
  6. 6. WHY are you here? 8.2 20 100 “Much of this loss is due to lost productivity among workers who, realizing their data is incorrect, are forced to compensate for the inaccuracies or create workarounds when using both operational and analytic applications.” --Ted Friedman, Gartner analyst© 2011 SAP AG. All rights reserved. 6
  7. 7. Information Governancemodels
  8. 8. Gartner© 2011 SAP AG. All rights reserved. 8
  9. 9. © 2011 SAP AG. All rights reserved. 9
  10. 10. TDWI’s Maturity Model© 2011 SAP AG. All rights reserved. 10
  11. 11. IBM© 2011 SAP AG. All rights reserved. 11
  12. 12. Informatica© 2011 SAP AG. All rights reserved. 12
  13. 13. DataFlux (a division of SAS)© 2011 SAP AG. All rights reserved. 13
  14. 14. BackOffice© 2011 SAP AG. All rights reserved. 14
  15. 15. What do you notice?
  16. 16. Existing models Cons • Cost • Scale • Immediate effectiveness How to get faster, cheaper information governance?© 2011 SAP AG. All rights reserved. 16
  17. 17. Common pitfalls Lack of executive support Failure to get the right people onboard Failure to establish mission and purview Failure to capture metrics© 2011 SAP AG. All rights reserved. 17
  18. 18. Guerilla InformationGovernanceUnconventional informationgovernance for maximumresults using minimal resources
  19. 19. Faster
  20. 20. Claim successimmediately
  21. 21. Small project Tangible pain Easy, hard ROI© 2011 SAP AG. All rights reserved. 21
  22. 22. Use scenario phasing Link master data to rich Manage master data information Retention and 5 7 archiving 8 DQ initiative Point-of-entry firewall 4 Process monitoring and 6 optimization Information discovery 9 1 Data migration BI and predictive Bubble size = analytics 3 relative customer 2 complexity re: governance© 2011 SAP AG. All rights reserved. 22
  23. 23. Resources Survey for existing resources Global food manufacturer uncovered that 98 people were maintaining master information…it centralized master data maintenance functions down to 19 FTEs. Business or IT 1 or 2 from business dealing with an acute information problem Detail-oriented© 2011 SAP AG. All rights reserved. 23
  24. 24. Take a look:profiling
  25. 25. Cheaper
  26. 26. Stay small with re-use Team Project Technology© 2011 SAP AG. All rights reserved. 26
  27. 27. Grow
  28. 28. Publicize. Evangelize. Prove the value. Offensive metrics Business value in multiple perspectives Visual and compelling Defensive metrics SLAs and reverse SLAs “90% of the problems are because of master data”© 2011 SAP AG. All rights reserved. 28
  29. 29. Metric examples© 2011 SAP AG. All rights reserved. 29
  30. 30. Growth plan Find executive support. Establish a growth plan. Establish a mission.© 2011 SAP AG. All rights reserved. 30
  31. 31. Visualize© 2011 SAP AG. All rights reserved. 31
  32. 32. Action Present? Fix it? Informal/formal© 2011 SAP AG. All rights reserved. 32
  33. 33. Operationalize© 2011 SAP AG. All rights reserved. 33
  34. 34. Complete process: How to get started1. Define what information governance means at your company.2. Design the process. (It’s not enough to declare information governance and then leave).3. Choose a key initiative as a test case.4. Find people already doing some of this work.5. Define a set of simple success metrics that you can track throughout the project6. Align stakeholders to the initial project.7. (do the work…policies, business rules, access rights, workflows, data quality, etc.)8. Document what’s different.9. Leverage your success.© 2011 SAP AG. All rights reserved. 34
  35. 35. Growth plan: Supporting technologies Active use Information Steward On-boarding Data ServicesSpend Information Steward Master Data Management Off-boarding Data Quality Management Master Data Governance Archiving Data Services Business Process Management Information Data Migration Services Business Rules Management Lifecycle Mng. Event Insight RapidMarts Information Lifecycle Mng Data Federator Extended ECM Document Access Extended ECM Governance Time © 2011 SAP AG. All rights reserved. 35
  36. 36. Feedback© 2011 SAP AG. All rights reserved. 36
  37. 37. Ina MutschelknausDirector, Solution Management, EIMIna.mutschelknaus@sap.comTwitter: @InaSAP Blog:
  38. 38. ASUG 2011 UPCOMING CONFERENCE© 2011 SAP AG. All rights reserved. 38
  39. 39. ASUG 2011 UPCOMING CONFERENCEThe ASUG SAP BusinessObjects User Conference will take place at The WaltDisney World Swan and Dolphin Resort in Orlando, October 9-12, 2011. Thisevent is dedicated to BusinessObjects users in any data environment andoffers a variety of educational and hands-on sessions presented bycustomers, partners, and SAP.Registration Now Open:© 2011 SAP AG. All rights reserved. 39
  40. 40. Check it out!Join the ASUG BI Community us on Twitter:© 2011 SAP AG. All rights reserved. 40 40
  41. 41. On-Line ASUG Business Intelligence Community “Opt-In” from your ASUG Profile to get updates. Visit us at© 2011 SAP AG. All rights reserved. 41
  42. 42. ASUG BI/EIM Influence Sessions at TechEDBI150 The BusinessObjects Universe: An Update From the SAP BusinessObjects SemanticLayer Influence CouncilBI151 ASUG Influence Council: SAP BusinessObjects AnalysisBI152 ASUG Influence: SAP BusinessObjects Enterprise Influence CouncilBI250 ASUG Influence: SAP BusinessObjects Explorer Casual User Influence CouncilBI251 ASUG Influence: Best Practices for SAP NetWeaver BW and SAP BusinessObjects BIBI252 ASUG Influence: SAP BusinessObjects Mobile BI Influence CouncilEIM250 ASUG Influence: Enterprise Data Warehouse Customer Influence Council UpdateEIM350 ASUG Influence: SAP BusinessObjects Information Management Influence Council© 2011 SAP AG. All rights reserved. 42 42
  43. 43. SAP technology enablers Orchestrate with Organization BPM, Bus. WflwInformationModel - Business Process - Data Elements - Systems Business Suite BW On-boarding Active Use Off-boarding InformationPolicy Steward Enterprise InformationDefinition Content Lifecycle Data Quality Master Data Management Management BRM, BRF+ Management Governance Data Master Data Document RapidMarts ArchivingPolicy Integrator Management AccessImplementation Text Analysis Data FederatorComplianceMonitoring BI Platforms© 2011 SAP AG. All rights reserved. 43