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Market thyself! Marketing fundamentals and the 30-second elevator pitch MaryJane Mudd Full Tilt Communications August 19, 2011
we will cover: What’s marketing, anyway? Fundamental questions Eight marketing planning steps Social media’s role in the marketing mix The 30 second elevator pitch Resources
What’s marketing, anyway?
What is marketing? Marketing is the activity and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large. 		--The American Marketing Association
Classic marketing: the 4 p’s Price Product Placement Promotion
Strategic marketing vs. tactical VS.
Fundamental questions
Fundamental questions What are my primary services or products? Who is my target audience? What’s the pain point for my target audiences? How can I best reach my audiences? How can I differentiate myself or my products/services from competitors? How much can I spend in terms of time and money?
Eight marketing planning steps
Create a plan! It provides a sense of purpose and direction Acts as a guide to implementation and control
EIGHT MARKETING PLANNING STEPS Step 1: 		Situation Analysis Step 2: 		Objectives Step 3: 		Strategies Step 4: 		Budgeting Step 5:		Tactics Step 6: 		Coordination Step 7: 		Measure Effectiveness Step 8: 		Evaluation
1. Situation analysis: target audience Know thy audience! Cultural and social influences, individual differences, decision processes Definition and identification of target groups How? Name recognition surveys Online polling One-on-one interviews Value your own experience Other
Situation analysis: next… Segmentation If jewelry, consider various consumers and their needs If IT services, consider various consumers and their needs Competition Who is in your space? Are your products or services better? The same? What’s your value message? SWOT analysis Strengths, Weaknesses, Opportunities, Threats 4 P’s
2. Set Your Objectives Objectives should be SMART: Specific Measurable Attainable Realistic Time limited
3. Determine key strategies for meeting those objectives For example: Objective: Increase awareness of DRC services by 20% in Third Ward, Houston. Strategy: Rely on face-to-face communications channels trusted by the local community. Tactics: Church meetings Town halls Breakfast groups Parent sessions Public festivals Health fairs Art shows…
4. Set Your budget Try to develop a budget to meet your plan, and not a plan to meet your budget Develop the plan, then revise if needed per budgetary constraints, priorities
Advertising  Social media Blogging Linked In, Twitter, Facebook, other social networks Web sites  Articles/publishing Media relations: press releases, media comments Public speaking  Outdoor advertising, signage Brochures, collaterals Cause-related marketing Event marketing Networking: Industry events, breakfast clubs, boards 5. determine tactics to reach your audience/segments
6. Coordinate marketing efforts Create a timeline—schedule execution Microsoft Project or other software may help Achieve proper balance between program elements Delegate if possible; use personnel and outside services Revise budgets, elements, as needed
7. Measure effectiveness To be measured: Awareness Interest Recognition Recall Attitude change Behavioral intentions Revenues Client numbers ,[object Object]
Formal surveys
Online polls
Project evaluations
Sales from leads generated through marketing
Increased revenues
Increase in clients,[object Object]
How social media impacts marketing
Social Media OMG – Where to Start?
How Social Media Works “Turn strangers into friends, Turn friends into customers, And then… do the most important job: Turn your customers into sales people.” - Seth Godin
  LinkedIn: 120 million users
Twitter: 106 MILLION USERS ,[object Object]
You post tweets for your followers to read
Your followers post tweets for you to read
Platform for the web or your mobile device,[object Object]
Fan page
The 30 Second Elevator Pitch
1. Identify what’s really unique

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30-Second Elevator Pitch

  • 1. Market thyself! Marketing fundamentals and the 30-second elevator pitch MaryJane Mudd Full Tilt Communications August 19, 2011
  • 2. we will cover: What’s marketing, anyway? Fundamental questions Eight marketing planning steps Social media’s role in the marketing mix The 30 second elevator pitch Resources
  • 4. What is marketing? Marketing is the activity and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large. --The American Marketing Association
  • 5. Classic marketing: the 4 p’s Price Product Placement Promotion
  • 6. Strategic marketing vs. tactical VS.
  • 8. Fundamental questions What are my primary services or products? Who is my target audience? What’s the pain point for my target audiences? How can I best reach my audiences? How can I differentiate myself or my products/services from competitors? How much can I spend in terms of time and money?
  • 10. Create a plan! It provides a sense of purpose and direction Acts as a guide to implementation and control
  • 11. EIGHT MARKETING PLANNING STEPS Step 1: Situation Analysis Step 2: Objectives Step 3: Strategies Step 4: Budgeting Step 5: Tactics Step 6: Coordination Step 7: Measure Effectiveness Step 8: Evaluation
  • 12. 1. Situation analysis: target audience Know thy audience! Cultural and social influences, individual differences, decision processes Definition and identification of target groups How? Name recognition surveys Online polling One-on-one interviews Value your own experience Other
  • 13. Situation analysis: next… Segmentation If jewelry, consider various consumers and their needs If IT services, consider various consumers and their needs Competition Who is in your space? Are your products or services better? The same? What’s your value message? SWOT analysis Strengths, Weaknesses, Opportunities, Threats 4 P’s
  • 14. 2. Set Your Objectives Objectives should be SMART: Specific Measurable Attainable Realistic Time limited
  • 15. 3. Determine key strategies for meeting those objectives For example: Objective: Increase awareness of DRC services by 20% in Third Ward, Houston. Strategy: Rely on face-to-face communications channels trusted by the local community. Tactics: Church meetings Town halls Breakfast groups Parent sessions Public festivals Health fairs Art shows…
  • 16. 4. Set Your budget Try to develop a budget to meet your plan, and not a plan to meet your budget Develop the plan, then revise if needed per budgetary constraints, priorities
  • 17. Advertising Social media Blogging Linked In, Twitter, Facebook, other social networks Web sites Articles/publishing Media relations: press releases, media comments Public speaking Outdoor advertising, signage Brochures, collaterals Cause-related marketing Event marketing Networking: Industry events, breakfast clubs, boards 5. determine tactics to reach your audience/segments
  • 18. 6. Coordinate marketing efforts Create a timeline—schedule execution Microsoft Project or other software may help Achieve proper balance between program elements Delegate if possible; use personnel and outside services Revise budgets, elements, as needed
  • 19.
  • 23. Sales from leads generated through marketing
  • 25.
  • 26. How social media impacts marketing
  • 27. Social Media OMG – Where to Start?
  • 28. How Social Media Works “Turn strangers into friends, Turn friends into customers, And then… do the most important job: Turn your customers into sales people.” - Seth Godin
  • 29. LinkedIn: 120 million users
  • 30.
  • 31. You post tweets for your followers to read
  • 32. Your followers post tweets for you to read
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 39. The 30 Second Elevator Pitch
  • 40. 1. Identify what’s really unique
  • 41. 2. Make your heart race
  • 42. 3. Kiss: Keep it simple…
  • 43. 4. Write it out
  • 45. Marketing Planning Resources http://www.quickmba.com/marketing/plan Essentials of Marketing: A Marketing Strategy Planning Approach, by Perreault, 11th Edition 11 w/CD Guerrilla Marketing For Consultants: Breakthrough Tactics For Winning Profitable Clients, by Jay Conrad Levinson
  • 46. More Resources www.marketingprofs.com www.webmarketcentral.blogspot.com www.ama.org www.technorati.com
  • 47. Thank you! MaryJane Mudd mjm@fulltiltcomm.com www.fulltiltcommunications.com www.twitter.com/MJMudd www.linkedin.com/in/fulltilt http://www.facebook.com/FullTiltComm http://maryjanemudd.wordpress.com Work: 281.589.2256 Cell: 281.562.2954