Knowledge Management is often considered as a "On-the-shelf" software; in fact it is an ecosystem built from different tools and urbanized to answer the strategy of the enterprise.

1. THE TRUTH ABOUT…
KNOWLEDGE
MANAGEMENT
Presentation issued by the Linkedin Group
“KNOWLEDGE MANAGEMENT tools”
http://www.linkedin.com/e/vgh/2305237/

2. WHAT?
- Data/Information
- Methods/Tools
- Processes
- Best Practices

3. HOW TO REPRESENT THEM?
Documents/Pictures/Sounds
- Directories/Norms/Algorithms/Drawings
- internal/external
- confidential/non confidential
- scanned
- normalized
- indexed/contextually indexed
- informal
- active/passive

4. WHERE DO THEY COME
FROM?
- Reporting
- Word Processing
- Alerts
- Library/eBooks/White Papers
- Regulation/Manuals
- Business Intelligence
- Competitive Intelligence
- Conversations/Voice of Customers Data
- Automatic search/Full Text Research
- Semantic Analysis
- Business Rules/Expert-systems
- Workflows
- ETL
- Loggers

5. FOR WHOM?
Entitled users
- Workflows Processing
- Problem solving
- Questions & Answers

6. FROM WHOM?
Entitled Users
- Posters
- Authors
- Validators
- Administrators
- Gatekeepers/Security Officers
- Knowledge Officers/Promoters/Leaders

7. THROUGH WHICH MEANS?
Networks/Portals/eMail/Scanners
- PC
- Mobiles
- Clouds
- Data Centers
- Object-Oriented Data Bases

8. WITH WHICH TOOLS?
- Collaborative Platforms
- Web Services
- Taxonomies/Ontonomies
- K-Maps
- Topic Maps
- Graphs/Bubble Graphs
- Business Process Modelling
- Enterprise Feedback Management Systems
- Learning Management Systems
- Search Engines/Crawlers
- Really Simple Syndication
- Intelligent Agents/Neuronal Networks
- Social Networks Analysis
- Communities of Practice

9. IN THE FRAMEWORK OF
WHICH ORGANIZATION?
Culture/Values
- Team building
- Collaborative work
- Empowerment
- Mutual Aid/Service Mind
- Deserts Recognition /Awards
- Brand/Company Support

10. WHAT THEN?
- Performance
- Competitiveness/Strategy
- Expertness
- Decision Making Assistance
- Customer experience
- Marketing
- Concurrent Engineering
- Competency Management
- Compliance
- Risk Management
- IP/Patent Surveys
- R & D/Innovation
- Sustainability/RSE
- ROI
- Learning Enterprise

11. AND YOU???
- Culture/Organisation/Communication Audit
- Knowledge Audit
- Strategic and Operational Needs
- Project Management
- Roles Assignments/Business Rules
- Integration/Urbanization
- Monitoring/Analysis/Key Point Indicators
- Change/Updating

12. ANY QUESTION OR
SUGGESTION?
To build your KNOWLEDGE ECOSYSTEM,
feel free to join the Linkedin Group
“KNOWLEDGE MANAGEMENT tools”
About 450 Knowledge Management specialists
are eager to welcome you!
http://www.linkedin.com/e/vgh/2305237/