IBM® Lotus® Domino® 8.5 System AdministrationOperating FundamentalsInstructor Guide
IBM® Lotus® Domino® 8.5 System AdministrationOperating FundamentalsInstructor Guide
IBM® Lotus® Domino® 8.5 SystemAdministration OperatingFundamentalsPart Number: IBMD8L75Course Edition: 1.0NoticesDISCLAIME...
IBM® Lotus® Domino® 8.5 System Administration Operating FundamentalsYou must purchase one copy of the appropriate kit for ...
Table of Contents                            IBM® Lotus® Domino® 8.5 System Administration                            Oper...
IBM® Lotus® Domino® 8.5 System Administration Operating FundamentalsTopic C. Navigating in IBM® Lotus® Domino® Administrat...
Topic C. Authenticating with IBM® Lotus® Domino® Servers . . . . . . . .                                       54         ...
IBM® Lotus® Domino® 8.5 System Administration Operating FundamentalsTopic B. Designing a Mail Routing Topology . . . . . ....
Topic C. Integrating Other IBM® Products . . . . . . . . . . . . . . . . . . . . . . .                    116             ...
IBM® Lotus® Domino® 8.5 System Administration Operating Fundamentals                                                      ...
IBM® Lotus® Domino® 8.5 System Administration Operating FundamentalsIntroduction                      How to Use This Book...
IBM® Lotus® Domino® 8.5 System Administration Operating Fundamentals                                                      ...
IBM® Lotus® Domino® 8.5 System Administration Operating FundamentalsIntroduction                      Software            ...
IBM® Lotus® Domino® 8.5 System Administration Operating Fundamentals                                                      ...
IBM® Lotus® Domino® 8.5 System Administration Operating FundamentalsIntroduction                      Course Files        ...
IBM® Lotus® Domino® 8.5 System Administration Operating Fundamentals                                                      ...
IBM® Lotus® Domino® 8.5 System Administration Operating FundamentalsIntroduction                      Task 2: Install the ...
IBM® Lotus® Domino® 8.5 System Administration Operating Fundamentals                                                      ...
IBM® Lotus® Domino® 8.5 System Administration Operating FundamentalsIntroduction                                     Direc...
IBM® Lotus® Domino® 8.5 System Administration Operating Fundamentals                                                      ...
IBM® Lotus® Domino® 8.5 System Administration Operating FundamentalsIntroduction                        Step              ...
IBM® Lotus® Domino® 8.5 System Administration Operating Fundamentals                                                      ...
IBM® Lotus® Domino® 8.5 System Administration Operating FundamentalsIntroduction                       Step               ...
IBM® Lotus® Domino® 8.5 System Administration Operating Fundamentals                                                      ...
1   Introducing the IBM® Lotus®    Domino® 8.5 Environment    ■    ■        Topic A: Examining the IBM® Lotus® Domino® 8.5...
Lesson 1 ■ Introducing the IBM® Lotus® Domino® 8.5 Environment                           Introduction                     ...
IBM® Lotus® Domino® 8.5 System Administration Operating Fundamentals                                        Lesson 1 ■ Int...
Topic A: Examining the IBM® Lotus® Domino® 8.5 ArchitectureLesson 1 ■ Introducing the IBM® Lotus® Domino® 8.5 Environment ...
IBM® Lotus® Domino® 8.5 System Administration Operating Fundamentals                                             Lesson 1 ...
Topic A: Examining the IBM® Lotus® Domino® 8.5 ArchitectureLesson 1 ■ Introducing the IBM® Lotus® Domino® 8.5 Environment ...
IBM® Lotus® Domino® 8.5 System Administration Operating Fundamentals                                              Lesson 1...
Topic A: Examining the IBM® Lotus® Domino® 8.5 ArchitectureLesson 1 ■ Introducing the IBM® Lotus® Domino® 8.5 Environment ...
IBM® Lotus® Domino® 8.5 System Administration Operating Fundamentals                                            Lesson 1 ■...
Topic B: Investigating IBM® Lotus® Domino® ApplicationsLesson 1 ■ Introducing the IBM® Lotus® Domino® 8.5 Environment     ...
IBM® Lotus® Domino® 8.5 System Administration Operating Fundamentals                                              Lesson 1...
Topic B: Investigating IBM® Lotus® Domino® ApplicationsLesson 1 ■ Introducing the IBM® Lotus® Domino® 8.5 Environment     ...
IBM® Lotus® Domino® 8.5 System Administration Operating Fundamentals                                          Lesson 1 ■ I...
Topic C: Exploring IBM® Lotus® Domino® Server FunctionalityLesson 1 ■ Introducing the IBM® Lotus® Domino® 8.5 EnvironmentC...
MELJUN CORTES Lotus domino 8.5 system administration operating fundamentals   instructor guide
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MELJUN CORTES Lotus domino 8.5 system administration operating fundamentals   instructor guide
MELJUN CORTES Lotus domino 8.5 system administration operating fundamentals   instructor guide
MELJUN CORTES Lotus domino 8.5 system administration operating fundamentals   instructor guide
MELJUN CORTES Lotus domino 8.5 system administration operating fundamentals   instructor guide
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MELJUN CORTES Lotus domino 8.5 system administration operating fundamentals instructor guide

  1. 1. IBM® Lotus® Domino® 8.5 System AdministrationOperating FundamentalsInstructor Guide
  2. 2. IBM® Lotus® Domino® 8.5 System AdministrationOperating FundamentalsInstructor Guide
  3. 3. IBM® Lotus® Domino® 8.5 SystemAdministration OperatingFundamentalsPart Number: IBMD8L75Course Edition: 1.0NoticesDISCLAIMER: You may not copy, reproduce, translate, or reduce to any electronic medium or machine-readable form, in whole or in part, any documents, software, or files provided to you without prior writtenconsent of IBM® Corporation, except in the manner described in the documentation.While every reasonableprecaution has been taken in the preparation of this manual, the author and publishers assume noresponsibility for errors or omissions, nor for the uses made of the material contained herein and the decisionsbased on such use. Neither the author nor the publishers make any representations, warranties, or guaranteesof any kind, either express or implied (including, without limitation, any warranties of merchantability, fitness fora particular purpose, or title). Neither the author nor the publishers shall be liable for any indirect, special,incidental, or consequential damages arising out of the use or inability to use the contents of this book, andeach of their total liability for monetary damages shall not exceed the total amount paid to such party for thisbook.TRADEMARK NOTICES The following terms are trademarks or service marks of International BusinessMachines Corporation in the United States, other countries, or both: DB2®, Domino®, Domino Designer®,Domino.Doc®, Everyplace, ibm.com®, K-station, LearningSpace®, Lotus®, Lotus Discovery Server, LotusEnterprise Integrator®, Lotus Notes®, Lotus Workflow, Mobile Notes, Netfinity®, QuickPlace®, Rational®,Sametime®, Tivoli®, VisualAge®, WebSphere®, Workplace, Workplace Messaging, and WorkPlace Shell®.Java and all Java-based trademarks and logos are trademarks of Sun Microsystems, Inc., in the UnitedStates, other countries, or both.Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in theUnited States, other countries, or both.Intel, Intel Inside (logos), MMX and Pentium are trademarks of Intel Corporation in the United States, othercountries, or both.UNIX is a registered trademark of The Open Group United States and other countries.Linux is a trademark of Linus Torvalds in the United States, other countries, or both.Copyright © 2009 IBM Corporation. Lotus software, IBM Software Group One Rogers Street Cambridge, MA 02142Under the copyright laws, neither the documentation nor the software may be copied, photocopied, reproduced,translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without the priorwritten consent of IBM, except in the manner described in the documentation or the applicable licensingagreement governing the use of the software.All rights reserved.Licensed Materials - Property of IBMUS Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP ScheduleContract with IBM Corporation.
  4. 4. IBM® Lotus® Domino® 8.5 System Administration Operating FundamentalsYou must purchase one copy of the appropriate kit for each student and each instructor. For allother education products you must acquire one copy for each user or you must acquire alicense for each copy provided to a user.
  5. 5. Table of Contents IBM® Lotus® Domino® 8.5 System Administration Operating Fundamentals Lesson 1: Introducing the IBM® Lotus® Domino® 8.5 Environment Topic A. Examining the IBM® Lotus® Domino® 8.5 Architecture. . . . . . 2 IBM Lotus Domino Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Client and Server Architectural Components . . . . . . . . . . . . . . . 3 Server Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Lotus Domino Server Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Default Location Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Client Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Overview of Lotus Notes 8.5 Features . . . . . . . . . . . . . . . . . . . . . . 7 Topic B. Investigating IBM® Lotus® Domino® Applications. . . . . . . . . . 8 The Object Store. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Components of Lotus Domino Applications . . . . . . . . . . . . . . . . . 9 Database Types and Applications . . . . . . . . . . . . . . . . . . . . . . . . 10 Composite Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Required Server Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 The Lotus Domino Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Lotus Domino Domains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Single vs. Multiple Domains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Topic C. Exploring IBM® Lotus® Domino® Server Functionality . . . . . . 13 Categories of Lotus Domino Services . . . . . . . . . . . . . . . . . . . . . . 14 Core Lotus Domino Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Server Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Lotus Domino Advanced Services . . . . . . . . . . . . . . . . . . . . . . . . . 16 Lesson 2: Performing Basic Administration Tasks Topic A. Starting IBM® Lotus® Domino® Administrator . . . . . . . . . . . . . 20 Lotus Domino Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Lotus Domino Administration Tools . . . . . . . . . . . . . . . . . . . . . . . . . 22 The Lotus Domino Administrator Interface . . . . . . . . . . . . . . . . . . 22 Topic B. Using Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Online Help Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26© Copyright IBM Corporation 2009.
  6. 6. IBM® Lotus® Domino® 8.5 System Administration Operating FundamentalsTopic C. Navigating in IBM® Lotus® Domino® Administrator . . . . . . . . 28 Lotus Domino Administrator Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . 28 The Person Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Tasks on the People & Groups Tab . . . . . . . . . . . . . . . . . . . . . . . . . 29 Tasks on the Files Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Tasks on the Server Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Tasks on the Messaging Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Lotus Domino Replication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Tasks on the Replication Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Tasks on the Configuration Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Topic D. Setting Administration Preferences . . . . . . . . . . . . . . . . . . . . . 34 Administration Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Topic E. Introducing Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Policy Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Settings Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Lesson 3: Examining IBM® Lotus® Notes® and IBM®Lotus® Domino® SecurityTopic A. Identifying IBM® Lotus® Domino® Security Components . . . . 40 IBM Lotus Domino Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Organizations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Organizational Units. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Organization Certifiers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Topic B. Designing a Hierarchical Naming Scheme . . . . . . . . . . . . . . . 44 Hierarchical Naming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Components of a Hierarchical Name . . . . . . . . . . . . . . . . . . . . . . 45 Hierarchical Naming Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Organizational Unit Naming Recommendations. . . . . . . . . . . . . 47 Separate Server OUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Server Naming Recommendations . . . . . . . . . . . . . . . . . . . . . . . . 49 Server Host Names and Common Names. . . . . . . . . . . . . . . . . . . 50 User Naming Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Planning a Hierarchical Naming Scheme . . . . . . . . . . . . . . . . . . . 51 How to Design a Hierarchical Naming Scheme . . . . . . . . . . . . . . 51 © Copyright IBM Corporation 2009.
  7. 7. Topic C. Authenticating with IBM® Lotus® Domino® Servers . . . . . . . . 54 Security Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Certificates and ID Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Types of Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 ID Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Components of an ID File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Common Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 How Certificates Are Used in Authentication . . . . . . . . . . . . . . . . 59 The ID Vault Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 How to Create an ID Vault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Topic D. Controlling Access to Resources . . . . . . . . . . . . . . . . . . . . . . . 62 Introduction to Lotus Domino Access Controls . . . . . . . . . . . . . . . 63 Access Control Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 How Lotus Domino Controls Access . . . . . . . . . . . . . . . . . . . . . . . . 64 Stages of Access Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Security Using Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Group Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Best Practices for Creating Groups . . . . . . . . . . . . . . . . . . . . . . . . 70 Topic E. Determining Database Access Levels . . . . . . . . . . . . . . . . . . . 72 Access Control List Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Topic F. Determining Workstation Security Levels . . . . . . . . . . . . . . . . . 75 Execution Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 The Execution Control List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Lesson 4: Examining IBM® Lotus® Domino® Mail Routing Topic A. Introducing IBM® Lotus® Domino® Messaging . . . . . . . . . . . . 78 Lotus Notes Named Networks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Mail Routing and Lotus Notes Named Networks . . . . . . . . . . . . . 79 Mail Routing Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Mail Routing Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Mail Settings that Affect Routing . . . . . . . . . . . . . . . . . . . . . . . . . . 82 The Mail Routing Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Router Optimizations in Lotus Domino 8.5 . . . . . . . . . . . . . . . . . . . 83© Copyright IBM Corporation 2009.
  8. 8. IBM® Lotus® Domino® 8.5 System Administration Operating FundamentalsTopic B. Designing a Mail Routing Topology . . . . . . . . . . . . . . . . . . . . . 83 Mail Routing Topologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Topology Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Hub and Spoke Topology Considerations . . . . . . . . . . . . . . . . . . . 85 How to Design a Mail Routing Topology . . . . . . . . . . . . . . . . . . . . 85Lesson 5: Examining IBM® Lotus® Domino®ReplicationTopic A. Introducing IBM® Lotus® Domino® Replication . . . . . . . . . . . . 92 What is Lotus Domino Replication? . . . . . . . . . . . . . . . . . . . . . . . . 93 Components of the Replication Process . . . . . . . . . . . . . . . . . . . . 94 The Server-to-Server Replication Process . . . . . . . . . . . . . . . . . . . 95 Replication Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 The Workstation to Server Replication Process . . . . . . . . . . . . . . . 95 Database Replicas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 The Database Replication Process . . . . . . . . . . . . . . . . . . . . . . . . 96 Streaming Replication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 The Field-Level Replication Process . . . . . . . . . . . . . . . . . . . . . . . . 97 Factors that Affect Replication . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98Topic B. Designing a Replication Strategy . . . . . . . . . . . . . . . . . . . . . . . 100 Types of Replication Topologies . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Server Replication Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Replication vs. Routing Topologies . . . . . . . . . . . . . . . . . . . . . . . . 104 Considerations for Choosing a Replication Type . . . . . . . . . . . . . 104 How to Design a Replication Strategy . . . . . . . . . . . . . . . . . . . . . . 104Lesson 6: Extending the IBM® Lotus® Domino®EnvironmentTopic A. Selecting Additional IBM® Lotus® Domino® Services . . . . . . . 110 Lotus Domino Standard Services . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Lotus Domino Internet Security Mechanisms . . . . . . . . . . . . . . . . 112Topic B. Implementing IBM® Lotus® Domino® Scalability Features . . . 113 Scalability Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Lotus Domino Clusters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Benefits of Clustering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Lotus Domino Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Benefits of Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 © Copyright IBM Corporation 2009.
  9. 9. Topic C. Integrating Other IBM® Products . . . . . . . . . . . . . . . . . . . . . . . 116 IBM Lotus Sametime . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 IBM Lotus Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 IBM Lotus Quickr . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Appendix A: The Worldwide Corporation Infrastructure Plan Appendix B: Certification and Exam Competencies Appendix C: Instructor Preparation Additional Instructor Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179© Copyright IBM Corporation 2009.
  10. 10. IBM® Lotus® Domino® 8.5 System Administration Operating Fundamentals Introduction About This Course This course introduces you to basic concepts that provide the foundation for IBM® Lotus® Domino® 8.5 and IBM® Lotus Notes® 8.5, and it is the point of entry to the entire core system administration curriculum. This course covers the foundational knowledge needed to perform basic administrative tasks in a Lotus Domino 8.5 infrastructure. This course does not cover how to install, configure, maintain, or troubleshoot a Lotus Domino 8.5 infrastructure. Course Description Target Student The target audience for this course is current network or mail system administrators who are new to the Lotus Domino 8.5 system administra- tion, but have some experience using the Lotus Notes 8.5 client, and who need to acquire a foundational knowledge and working experience with the Lotus Domino 8.5 administration tools. Course Prerequisites The prerequisites for this course include previous experience as a net- work administrator or mail system administrator, and experience using the Lotus Notes 8.5 client.Introduction i
  11. 11. IBM® Lotus® Domino® 8.5 System Administration Operating FundamentalsIntroduction How to Use This Book As a Learning Guide Each lesson covers one broad topic or set of related topics. Lessons are arranged in order of increasing proficiency with Lotus Domino and Lotus Notes; skills you practice in one lesson are used and developed in subse- quent lessons. For this reason, you should work through the lessons in sequence. Each lesson is organized into results-oriented topics. Topics include all the relevant and supporting information you need to master Lotus Domino and Lotus Notes, and activities allow you to apply this information to practical hands-on examples. As a Review Tool Some of the information covered in class may not be relevant to your envi- ronment immediately, but it may become important later on. For this reason, we encourage you to spend some time reviewing the topics and activities after the course. The course can also be used in preparation for Lotus certi- fication exams. As a Reference The organization and layout of the book make it easy to use as a learning tool and as an after-class reference. You can use this book as a first source for definitions of terms, background information on given topics, and sum- maries of procedures. Course Objectives After completing this course, you should be able to: • Describe the structural components of the IBM® Lotus® Domino® 8.5 environment. • Perform basic IBM® Lotus® Domino® 8.5 administration. • Manage IBM® Lotus Notes® and IBM® Lotus® Domino® security. • Describe Lotus Domino mail routing and mail routing topologies. • Describe Lotus Domino replication and replication topologies. • Identify services and options that you can use to extend and enhance the functionality of the Lotus Domino environment.ii Introduction
  12. 12. IBM® Lotus® Domino® 8.5 System Administration Operating Fundamentals Introduction Course Requirements Hardware Instructor Lotus Domino Server (Hub) You will need one computer to install as the instructor Lotus Domino server. • 1 GB of RAM or more is recommended.If you plan to teach the • A Pentium® Class processor or higher. A Pentium 4, 2.6 GHz processorManaging IBM® Lotus® is recommended.Domino® 8.5 Servers • An SVGA (or better) video card and monitor. Support for 256 colors,and Users courseimmediately following 1024 X 768 resolution.this class, you may • At least 1.5 GB free hard disk space.choose to use thatcourse’s setup for IBM® • A mouse or other pointing device.Lotus® Domino® 8.5 • A DVD drive or access to network file server for installation.Systems AdministrationOperating • A local network connection.Fundamentals. • Internet access (recommended).However, IBM® Lotus®Domino® 8.5 SystemsAdministration Instructor and Students’ Client ComputersOperating It is strongly recommended that you have a separate computer to install asFundamentals was not the instructor Lotus Notes and Lotus Domino Administrator client. If you dotested with theManaging IBM® Lotus® not have a separate client computer, you can install the client software onDomino® 8 Servers and the instructor Domino server, but this is not the optimal configuration. TheUsers configuration, and following requirements assume that you will have a separate client computeryou might find minor for the instructor.discrepancies in theactivities and • 1 GB of RAM or more is recommended.demonstrations. • A Pentium Class processor. • A video card and color monitor. Support for 1024 x 768 resolution. • At least 1.5 GB of free hard disk space. • A mouse or other pointing device. • A DVD drive or access to network file server for installation. • A local network connection. • Internet access (recommended). • A projection system for the instructor computer screen (instructor only).Introduction iii
  13. 13. IBM® Lotus® Domino® 8.5 System Administration Operating FundamentalsIntroduction Software Primary Classroom Server The following list identifies the software requirements for the primary class- room server. Please note that proper licensing for all software is required and is the responsibility of the training organization. • Microsoft® Windows 2003 Server® Standard or Enterprise Edition with Service Pack 2, Microsoft Windows 2003 Server x64 Edition, Microsoft Windows 2008 Standard or Enterprise Edition with Service Pack 2, Microsoft Windows Server 2008 x64 Standard Edition, Microsoft Win- dows Server 2008 x64 Enterprise Edition. Note: The Domino server should not run IIS nor Active Directory. • IBM Lotus Domino 8.5 Server. • TCP/IP using either Hosts file or DNS with server and domain names defined in the TCP/IP protocol configuration. Instructor and Student Client The following list identifies the software requirements for the instructor machine and student machines. Please note that proper licensing for all software is required and is the responsibility of the training organization. • Microsoft® Windows® XP Professional with Service Pack 2. (If you pre- fer to use Windows Vista, be aware that the course was not developed and tested using that configuration.) • IBM Lotus Domino Administrator 8.5. • Microsoft® Internet Explorer® 6 or above, Mozilla® Firefox®.2.0 or above, or Apple® Safari® 3.0 or above. • TCP/IP using either Hosts file or DNS with server and domain names defined in the TCP/IP protocol configuration. • Microsoft® PowerPoint® Viewer or IBM® Lotus® Symphony™ Presenta- tions (instructor only).iv Introduction
  14. 14. IBM® Lotus® Domino® 8.5 System Administration Operating Fundamentals Introduction Class Setup Preparing for an ILO Class Experience Instead of a traditional classroom instructor-led class, you may be taking this course as an instructor-led online class. If you are participating in an online class experience, you should: ● Verify that you have the dial-in number for participants.Instructor preparation ● If necessary, verify that you have the conference reference name orinformation specific to number and password, if required, to the conference.ILO is provided in the ● Verify that you have the appropriate support contact information:Instructor PreparationAppendix. ■ Technical support: To help resolve connection issues. ■ Content support: To answer questions about the materials pre- sented in class. ■ Process support: To assist with understanding how an ILO class is carried out and assure that participation is appropriate. ● Test your ability to connect to the course with the equipment you plan to use during the course. This will allow you to: ■ Test connectivity to the provider’s server. ■ Download any applications or plug-ins required. ■ Become familiar with the online interface. Note: Some training providers will schedule a separate test session prior to your course to allow you to test connectivity; otherwise, you should plan to do this just prior to the course’s start time. Your training center will provide the necessary information and instructions to you prior to your class start date. IBM Lotus Domino Naming Used in This Course This course uses the following hierarchical naming scheme. Table 0-1: Domino naming scheme Naming component Classroom implementation Organization certifier /WWCorp Domain WWCorp Instructor server Hub/SVR/WWCorp Instructor user account Doctor Notes/WWCorpIntroduction v
  15. 15. IBM® Lotus® Domino® 8.5 System Administration Operating FundamentalsIntroduction Course Files The first table describes the required course files used in the course or pro- vided as additional tools. Table 0-2: Required course configuration files Title File name Function WWCorp’s directory Names.nsf Used to set up the classroom servers and /WWCorp certifier ID file WWCorp.id administrators Hub/SVR/WWCorp’s ID hub.id file Doctor Notes user ID file dnotes.id Doctor Notes mail file dnotes.nsf Sample databases ● ideas.nsf Lesson 1 – show sample databases ● policies.nsf Lesson 4 – demon- strate replication Mail files ● AWest##.nsf and Classroom mail files AEast##.nsf Domain Routing Mailbox mail.box Contains mail for stu- dents to view Certification Log certlog.nsf Contains certification log for IDs in this course Organizational Unit svr.id, east.id, west.id, OU certification IDs sales.id, support.id Classroom diagrams D8L75.ppt Used throughout the course to display dia- grams used in the classroom Checklist of Classroom Setup Tasks: New Setup Complete the tasks in the following table to set up the classroom prior to the start of class. Detailed procedures for each task appear on the following pages.vi Introduction
  16. 16. IBM® Lotus® Domino® 8.5 System Administration Operating Fundamentals Introduction Table 0-3: Classroom setup tasks Task Procedure ❒ 1 Install the Lotus Domino server software. ❒ 2 Install the Lotus Domino Administrator client software. ❒ 3 Install supplied files on all machines. ❒ 4 Edit hosts file on each classroom machine. ❒ 5 Set up the classroom server. ❒ 6 Set up the instructor and student workstations. Task 1: Install the Lotus Domino Server Software Follow these steps to install the Domino server software. Table 0-4: Install the Lotus Domino server software Step Action 1 Run the Lotus Domino 8.5 server install program, Setup.exe, from a CD or other media. 2 On the Welcome screen, click Next. 3 Read the Lotus Licensing Agreement, and then click I accept the terms in the license agreement to agree with the terms. Click Next. 4 Accept the default location for the installation files. Click Next. 5 Accept the default location for the data files. Click Next. 6 Verify that Domino Enterprise Server is selected, and then click Next. 7 Review the configuration and click Next. 8 Click Finish to complete the installation.Introduction vii
  17. 17. IBM® Lotus® Domino® 8.5 System Administration Operating FundamentalsIntroduction Task 2: Install the Lotus Domino Administrator Client Software Follow these steps to install the Domino Administrator client software on the instructor client machine and each student machine in the classroom. Table 0-5: Install the Lotus Domino Administrator client software Step Action 1 Run the Lotus Notes 8.5 client install program, Setup.exe, from a CD or other media. 2 On the Welcome screen, click Next. 3 Read the License Agreement. Select I accept the terms in the license agreement, and then click Next. 4 On the Customer Information screen, in the User name field, type Doctor Notes for the Instructor machine, and Admin East## or Admin West## for the Student machines. In the Organization field, type Worldwide Corporation and then click Next. 5 Accept the default folders to install Lotus Notes. Click Next. 6 On the features setup screen, select Domino Administrator and IBM Lotus Symphony. IBM Lotus Sametime is selected by default; clear the check box, and then click Next. 7 Verify the information on the installation summary screen, and click Install. 8 Click Finish to complete the installation. Task 3: Install Supplied Files on All Machines Follow these steps to install the lotus_edD8L75 course folder to your server and client machines. Table 0-6: Install supplied files Step Action 1 To install the course data files from the interactive CD-ROM, put the course CD in the server machine. 2 On the CD-ROM, open the D8L75 folder. 3 Double-click the D8L75dd.exe file.viii Introduction
  18. 18. IBM® Lotus® Domino® 8.5 System Administration Operating Fundamentals Introduction Step Action 4 Repeat the above steps on the instructor and student client machines. The executable will copy the following files to the specified locations, creat- ing the lotus_ed directory and all necessary sub-directories, if required. These files will be present both on the instructor server and instructor client machines. Table 0-7: Supplied course files Directory Files copied D8L75 ● D8L75.ppt D8L75LotusDomino IDs: Data ● wwcorp.id ● hub.id ● dnotes.id ● East.id ● West.id ● Svr.id Databases: ● names.nsf ● policies.nsf ● certlog.nsf ● mail.box ● ideas.nsf D8L75LotusDomino ● dnotes.nsf DataMail ● awest##.nsf and aeast##.nsf ● fchester.nsf ● mdomingo.nsf ● mgrassi.nsf ● tgoodwin.nsfIntroduction ix
  19. 19. IBM® Lotus® Domino® 8.5 System Administration Operating FundamentalsIntroduction Directory Files copied D8L75NotesDataIDs ● dnotes.id ● east.id ● hub.id ● svr.id ● west.id ● wwcorp.id Task 4: Edit Hosts File on Each Classroom Machine Use any text editor to edit the hosts file on each classroom machine to include the IP address and server names as follows. Table 0-8: Edit hosts file on each classroom machine HubIPaddress Hub/SVR/ hub.wwcorp.com www.wwcorp.com WWCorp Task 5: Set up the Classroom Server Follow these steps to set up the classroom server as the first server in the domain, Hub/SVR/WWCorp. Table 0-9: Set up the instructor’s serverStep 9: The Mail Router Step Actionhas been disabled sothat mail in Mail.box 1 Click Start→All Programs→Lotus Applications→Lotus Domino Server.does not get routed priorto Activity 2–6. 2 If necessary, click Start Domino as a regular application and then click OK. 3 On the Welcome screen, click Next. 4 Verify that Set up the first server or a stand-alone server is selected, and then click Next.x Introduction
  20. 20. IBM® Lotus® Domino® 8.5 System Administration Operating Fundamentals Introduction Step Action 5 On the Choose your organization name screen: a. Select I want to use an existing certifier ID file. b. Click Browse and navigate to the WWCorp.id file, and click Select. c. Click Customize and select I want to use an existing organizational unit certifier ID file. d. Click Browse and navigate to the svr.id file, and then click Select. e. Click Next. f. In the Enter Password dialog box, type passw0rd and click OK. 6 For the Domino domain name, type WWCorp and click Next. 7 On the Specify an Administrator name and password screen, complete the following: a. Select I want to use an existing Administrator ID file. b. Click Browse and navigate to the DNotes.id file, and then click Select. Click Next. In the Enter Password dialog box, type passw0rd and click OK. 8 For Internet services, select Web Browsers (HTTP services) and Direc- tory services (LDAP services), and click Next. 9 Review the default enabled port drivers and host name. To change these settings: a. Click Customize. b. Disable all ports except TCP/IP. c. Enter the fully qualified Internet host name for the server: hub.wwcorp.com d. Click OK. Click Next. 10 On the Secure your Domino Server screen, accept the defaults and click Next. 11 Review the information selected during this session. If all information is correct, click Setup. 12 When setup completes, click Finish. 13 Before starting the server, copy the supplied files to their target directories: ● LotusDominodata: names.nsf, policies.nsf, certlog.nsf, mail.box, ideas.nsf ● LotusDominodatamail: DNotes.nsf and all other mail filesIntroduction xi
  21. 21. IBM® Lotus® Domino® 8.5 System Administration Operating FundamentalsIntroduction Step Action 14 Navigate to notes.ini, and using Notepad or another editor, at the end, type Create_R8.5_Databases=1 Save the file and close it. 15 To start the server from Windows, click Start→All Programs→Lotus Applications→Lotus Domino Server. 16 Select Start Domino as Window service and Don’t ask me again. Then click OK. It may take a few minutes for the server to initialize. Please allow time for this. Task 6: Set Up the Instructor’s Workstation Follow these steps to set up the instructor’s workstation. Table 0-10: Set up the instructor’s workstation Step Action 1 Click Start→All Programs→Lotus Applications→Lotus Notes 8.5. 2 On the Welcome screen, click Next. 3 On the User Information screen, enter: ● Name: Doctor Notes ● Domino server: Hub/SVR/WWCorp Select I want to connect to a Domino server and click Next. 4 If the ID is not found in the Domino Directory, the setup program will request the location of the Notes ID file. To locate the Notes ID file: a. Click Browse, select dnotes.id, and then click Open. b. Click Next. c. Click Yes to copy the ID file to the local data directory. d. Enter passw0rd as the password. If the user ID is stored in the Domino Directory, the setup program will automatically copy the ID file to the local data directory. 5 On the Additional Services screen, it is not necessary to select any addi- tional services for this course. Click Next. 6 Click File→Preferences and click Basics Notes Client Configuration.xii Introduction
  22. 22. IBM® Lotus® Domino® 8.5 System Administration Operating Fundamentals Introduction Step Action 7 In the Additional Options section, select the following options if not already selected, and then click OK. ● Enable Java applets ● Enable JavaScript ● Use Web palette 8 From the Preferences list, select Notes Ports, and clear all ports except TCPIP. Click OK to close Preferences. 9 Click OK in the warning dialog box. Changes will take effect once Lotus Notes is restarted. 10 Exit Lotus Notes. Task 7: Set Up the Student Workstations Follow these steps to set up the student workstations using the Admin East## and Admin West## IDs. Table 0-11: Set up the student workstations Step Action 1 Click Start→All Programs→Lotus Applications→Lotus Notes 8.5. 2 On the Welcome screen, click Next. 3 On the User Information screen, enter: ● Name: Admin West## or Admin East## where ## is the student num- ber. ● Domino server: Hub/SVR/WWCorp Select I want to connect to a Domino server, and click Next. 4 If the ID is not found in the Domino Directory, the setup program will request the location of the Notes ID file. To locate the Notes ID file: a. Click Browse, select the appropriate ID, and then click Open. b. Click Yes to copy the ID file to the local data directory. c. Click Next. If the user ID is stored in the Domino Directory, the setup program will auto- matically copy the ID file to the local data directory. 5 Enter passw0rd for the password and click OK. 6 On the Additional Services screen, it is not necessary to select any addi- tional services for this course. Click Next.Introduction xiii
  23. 23. IBM® Lotus® Domino® 8.5 System Administration Operating FundamentalsIntroduction Step Action 7 Click File→Preferences and click Basics Notes Client Configuration. 8 In the Additional Options section, select the following options if not already selected, and then click OK. ● Enable Java applets ● Enable JavaScript ● Use Web palette 9 From the Preferences list, select Notes Ports, and clear all ports except for TCPIP. 10 Click OK to close Preferences. 11 Click OK in the warning dialog box. Changes will take effect once Lotus Notes is restarted. 12 Exit Lotus Notes. Course Icons The following table explains the icons used in this course. Table 0-12: Course icons Icon Description An activity is a student-centered learning process that allows stu- dents to learn by performing a task. Activities can be instructor-led or completed independently. Scenario information is used to introduce an activity problem or goal. Scenarios use fictitious people and organizations to present details, problem statements, and parameters that are used to complete the activity or lab exercise. Caution statements are included in the courseware to make students aware of potential negative consequences of an action, setting, or decision, that are not easily known. Tips and notes provide additional information, guidance, or a hint about a topic or task. An Instructor Note is a special comment to the instructor regarding delivery, classroom strategy, classroom tools, exceptions, and other special considerations. The Instructor Note is included in the Instruc- tor Guide only.xiv Introduction
  24. 24. IBM® Lotus® Domino® 8.5 System Administration Operating Fundamentals Introduction Icon Description Display Slide provides a prompt to the instructor to display a specific slide. The Display Slide icon is included in the Instructor Guide only.Introduction xv
  25. 25. 1 Introducing the IBM® Lotus® Domino® 8.5 Environment ■ ■ Topic A: Examining the IBM® Lotus® Domino® 8.5 Architecture Topic B: Investigating IBM® Lotus® Domino® Applications ■ Topic C: Exploring IBM® Lotus® Domino® Server Functionality © Copyright IBM Corporation 2009.
  26. 26. Lesson 1 ■ Introducing the IBM® Lotus® Domino® 8.5 Environment Introduction IBM® Lotus Notes® and IBM® Lotus® Domino® are an integrated messaging and Web application software platform that provides a scalable and secure infrastructure, with the flexibility and openness needed for development and deployment of Web applications. As the system administrator, you need to understand the architecture and its key components before you can properly administer the environment. After completing this lesson, you should be able to:Ask students to ● Identify the architecture and key components of the Lotus Notes andintroduce themselves by Lotus Domino environments.answering the followingquestions: ● Define IBM Lotus Domino applications.● What is your name, ● Describe the basic functions and processes of Lotus Domino servers. company name, and current title?● How is Lotus Domino used within your company?● What personal goals do you hope to achieve by attending this class?● Have you used Lotus Domino or Lotus Notes 8.5?● Do you currently administer Lotus Domino?2 © Copyright IBM Corporation 2009.
  27. 27. IBM® Lotus® Domino® 8.5 System Administration Operating Fundamentals Lesson 1 ■ Introducing the IBM® Lotus® Domino® 8.5 EnvironmentA Topic A: Examining the IBM® Lotus® Domino® 8.5 Architecture IBM Lotus Domino Architecture Lotus Domino servers work with IBM® Lotus Notes® (and non-Lotus Notes) clients to form an integrated client and server environment. Its capabilities include mail server enhancements, server-managed deployment, more openness and interoperability, and enhanced performance, management, and security features. The Lotus Notes and Lotus Domino environment pro- vides services to allow an organization to perform tasks to store, communicate, and exchange information. The following figure shows a conceptual diagram of the Lotus Notes andClient and Server Lotus Domino architecture.ArchitectureAs you present thisslide, consider providingan overview of whatLotus Domino is,including:● Mail system● PKI infrastructure● Application server● Document store or database● Web server Figure 1-1: Lotus Notes and Lotus Domino architecture Client and Server Architectural Components A Lotus Notes and Lotus Domino environment consists of a combination ofClient and Server the following client and server components.ArchitecturalComponents© Copyright IBM Corporation 2009. 3
  28. 28. Topic A: Examining the IBM® Lotus® Domino® 8.5 ArchitectureLesson 1 ■ Introducing the IBM® Lotus® Domino® 8.5 Environment Component Function Lotus Domino ● A Lotus Domino server is a computer that runs the server (Web- Lotus Domino server program and stores Lotus Notes enabled) applications. A Lotus Domino server runs services that manipulate Lotus Notes data. ● Depending on what the request is and who the client is, the server can pull information from a variety of sources, including the object store, the OS file system, a relational database, composite applications, or via Web services. Lotus Notes, ● Lotus Notes clients can access Lotus Domino data both Web, and mobile on servers and locally, providing portable access to clients data. ● Web clients can access Lotus Domino data on the server to display in a browser. ● The iNotes Web client provides access to mobile clients. Server Documents When you register a server, the Server document is created. It contains many of the settings that define how your server operates. Those settings are accessible through tabs within the Server document.Demonstrate how a Lotus Domino Server Typesserver identifies andstores information When installing a Lotus Domino server, there is an option to select one ofspecific to the machine. three server types. Each of the three types is described in the followingUse the information table.provided in theadditional instructornotes. Server type Function Lotus Domino Utility Provides standard Lotus Domino application services Server and custom Lotus Domino applications for LotusSee Additional Instructor Notes and Web clients, as well as support for clusters.Notes Note: This server does not include messaging ser- vices. Lotus Domino Mes- Provides messaging services.Lotus Domino Server saging Server Note: This server does not include application ser-Types vices.4 © Copyright IBM Corporation 2009.
  29. 29. IBM® Lotus® Domino® 8.5 System Administration Operating Fundamentals Lesson 1 ■ Introducing the IBM® Lotus® Domino® 8.5 Environment Server type Function Lotus Domino Enter- Includes the functionality of both the Lotus Domino prise Server Utility and Domino Messaging Servers, including sup- port for clusters. Note: Each server type installed on a system requires a different server license. Default Location Documents Locations are a feature that connects you to applications on servers by pro-Default Location viding a place to specify information such as the name of your mail server,Documents whether you use a passthru server, or even which Lotus Notes ID to use. When the Lotus Notes client is installed, four Location documents are cre- ated by default that contain communication and location-specific settings: Home, Offline, Online, and Travel. During configuration, Lotus Notes popu-Demonstrate how a lates these Location documents, as well as any necessary Connection orclient identifies a server Account documents, based on information you supply.by showing a Locationdocument. Use the The following clients use these settings, which are accessible through tabsinformation provided in within a Location document:the additional instructornotes. ● Lotus NotesOptionally, demonstrate ● Lotus Domino Administratorthe Advanced tab→UserID to switch to the field ● IBM® Lotus® Domino Designer®to show how anadministrator can switchIDs easily. Client Types Users who have mail files on a Lotus Domino server can use either the Lotus Notes client or an Internet client to access their mail:See Additional Instructor ● Lotus Notes clients: Use Lotus Notes protocols to send and accessNotes mail on a Lotus Domino server; a Lotus Notes client can also act as an Internet mail client. ● Internet clients: Access mail files through the Lotus Domino POP3,Client Types IMAP, or HTTP servers. POP3 and IMAP clients send mail using SMTP. The following table describes the purpose of Lotus Notes clients and Internet mail clients. Client Purpose Lotus Clients: Lotus Notes A rich-client interface for working with Lotus Notes applications and Internet data.© Copyright IBM Corporation 2009. 5
  30. 30. Topic A: Examining the IBM® Lotus® Domino® 8.5 ArchitectureLesson 1 ■ Introducing the IBM® Lotus® Domino® 8.5 Environment Client Purpose Lotus An interface for adding functionality to new or existing Lotus Domino Notes applications. Designer Lotus An interface for administering Lotus Domino systems. Domino Administrator Internet Clients: IBM® Lotus® Provides Lotus Notes users with browser-based access to iNotes Lotus Notes mail and to Lotus Notes calendar and scheduling features. Lotus iNotes includes the following modes: ● Full—Provides a full set of features including mail, calendar, notebook, contacts, and to do list. ● Lite—Optimized for performance in bandwidth-constrained environments, and provides access to Mail and Contacts in a streamlined user interface. ● Ultralite—Designed for use on a mobile device and is initially supported on the Apple iPhone or iPod touch. Web Supports mail, Calendar, and custom Lotus Domino Web appli- cation access for Web browsers. POP3 Allows mail access to a POP3 compliant server. An example of a POP3 client is Microsoft Outlook. IMAP Supports mail access, including the folder structure, to an IMAP enabled server.6 © Copyright IBM Corporation 2009.
  31. 31. IBM® Lotus® Domino® 8.5 System Administration Operating Fundamentals Lesson 1 ■ Introducing the IBM® Lotus® Domino® 8.5 Environment Basic vs. Standard client Built on the same platform as Lotus Notes 7, the Basic client resembles Lotus Notes 7 in its interface and functionality. The Basic client is one of the options of the Standard client installation. With all the applications residing on Domino servers, the Basic client allows you to access new and recogniz- able service offerings for Calendar, Contacts, and Mail, plus familiar functionality for instant messaging. The existence of the Basic client is use- ful if you want to run it in the following circumstances: ● Client computers do not have enough RAM or other hardware resources to run the Standard client at acceptable performance levels. ● As an administrator, you do not want to spend the money for additional technical support or to train users on the new Lotus Notes 8.5 user interface yet. ● You are not upgrading the servers on the back end to Lotus Domino 8.5 yet, so there is little reason to run the Standard client. Supported by IBM® Lotus® Expeditor and IBM® Lotus® Eclipse™ platforms with Java™-enabled, Eclipse, and SWT (Standard Widget Toolkit) capabili- ties, the J2EE™ Standard client provides a larger networking environment with increased functionality and innovation opportunities. The Standard cli- ent enables you to access applications on both Domino servers and IBM® WebSphere® Portal servers. With a fully redesigned user interface, the Standard client offers new and improved mail, calendar, contacts, and instant messaging functionality, while introducing you to engaging applica- tion and tool integration. The J2EE Standard client is the preferential configuration to support an all-inclusive new features and functionality upgrade from Lotus Notes 7 to Lotus Notes 8.5. Overview of Lotus Notes 8.5 Features Lotus Notes 8.5 provides features to improve the core functionality of LotusOverview of Lotus Notes Notes. With the addition of innovative features, Lotus Notes 8.5 presents a8.5 Features dynamic end-user work environment, and represents an important transition in the way people communicate and collaborate. The following table describes some of the features of the Lotus Notes 8.5 environment. Feature Description Infrastructure Lotus Notes 8.5 presents a dynamic user work environment, and represents an important transition in the way people com- municate and collaborate. It also elevates the team-based, electronic user experience by enriching the online community of collaboration, allowing you to improve efficiency, boost effec- tiveness, and expedite decision-making processes.© Copyright IBM Corporation 2009. 7
  32. 32. Topic A: Examining the IBM® Lotus® Domino® 8.5 ArchitectureLesson 1 ■ Introducing the IBM® Lotus® Domino® 8.5 Environment Feature Description Productivity You will be able to complete your day-to-day tasks more effi- ciently using one comprehensive application that streamlines business processes and enriches the real-time collaboration experience. The ability to share and update project information in a single, simplified view will help you sharpen your focus on the status of projects, and keep associates and participants in sync. E-mail Threaded e-mails enable you to see all messages for a spe- cific topic grouped and arranged together at the view level. You can also alternate between vertical and horizontal preview dis- plays within your inbox. A rich text mail signature stored in your mail file can be used on any computer with Lotus Notes. Calendar You can manage your time and meeting invitations by viewing your calendar in a sidebar while completing other tasks. You can also customize daily and weekly calendar views within Lotus Notes 8.5. Activities, another Lotus Notes user’s calen- dar, or a Lotus Notes application’s calendar can also be added to the Calendar view. Contacts The Personal Address Book (PAB) is now referred to as Con- tacts in Lotus Notes 8.5. You can initiate instant messaging and e-mail correspondence from the Contacts view. You can find information quickly by referring to business-card-like views with embedded photographs. You can also forward contacts as vCards. Components In Lotus Notes 8.5, Lotus Notes databases are now referred to as applications. You can connect to different applications and combine components from multiple systems on screen. IBM® Lotus® Using the Lotus Symphony applications, you can create, edit, Symphony™ and collaborate on documents, spreadsheets, and presentation files.8 © Copyright IBM Corporation 2009.
  33. 33. IBM® Lotus® Domino® 8.5 System Administration Operating Fundamentals Lesson 1 ■ Introducing the IBM® Lotus® Domino® 8.5 EnvironmentB Topic B: Investigating IBM® Lotus® Domino® Applications The Object Store The Object Store, also known as the NSF (Notes Storage Facility), is the basic building block for the Notes architecture. The Object Store is where all IBM® Lotus Notes® data resides in the form of an NSF application. The Object Store is unique in that it can hold any type of data including applica- tions, mail, directory, graphic, video, and sound files. An application is a solution to a particular business problem that may contain one or more databases and other components, such as JavaScripts™.The Object Store Components of Lotus Domino Applications The following table briefly describes some of the elements contained in a Lotus Domino application.Components of LotusDomino Applications Lotus Domino applica- Description tion element Documents (or data Contain data such as text, graphics, and variousOpen the instructor mail notes) file attachments.file (DNotes.nsf) anduse the interface to Application Design Forms, views, agents, etc.describe the (design notes)components in theaccompanying table. ACL entries Security entries to control access to the contents of the Domino application. Database header Information about the database itself. For example, the database title, replication history, etc. Application extensions Some applications have extensions other than NSF. The following table describes these applications. Application Description extension NDK Application that contains the user desktop settings. NTF Application template used to create specific types of databases, such as mail databases.© Copyright IBM Corporation 2009. 9
  34. 34. Topic B: Investigating IBM® Lotus® Domino® ApplicationsLesson 1 ■ Introducing the IBM® Lotus® Domino® 8.5 Environment Database extensions for other releases The following table describes the database extensions that you might encounter if you are upgrading from a previous release. Database Description extension DSK Release 5 database that contains the user’s desktop settings. This extension is the same as NDK in Release 6 and higher. ND7 Database that retains Release 7 format. ND6 Database that retains Release 6 format. NS5 Database that retains Release 5 format. NS4 Database that retains Release 4 format. Note: To retain the database format from a previous release, save the database with the appropriate extension (NS4, NS5, or NS6) prior to com- pacting the database on a Lotus Domino 8.5 server. Otherwise, compacting will upgrade the database to the Lotus Domino 8.5 format, only if Create_ R85_Databases=1 is set in Notes.ini. Database Types and Applications Databases are used for a broad range of applications and solutions, asDatabase Types and listed in the following table.Applications Type Can be used forAsk students for E-mail/PIM (per- E-mail: Functional out of the box. Each user has a per-database examples from sonal information sonal e-mail database.their implementations. management) Group Calendar Management: Functional out of the box. Includes group scheduling functions and group calendars.Open some commondatabase types, for Instant messaging: Lotus Sametime software integratedexample: an e-mail file, with Lotus Notes provides voice, video, and telephonya discussion (policies. services.nsf), or a catalog (ideas. Voice Integration: With independent vendor Lotusnsf). Domino-based voice services. Broadcast/ Policies and Procedures: Part of a larger Human Reference Resources package that may have been acquired from an independent developer. Product Catalog: Updated by selected personnel. Read- able by all others.10 © Copyright IBM Corporation 2009.
  35. 35. IBM® Lotus® Domino® 8.5 System Administration Operating Fundamentals Lesson 1 ■ Introducing the IBM® Lotus® Domino® 8.5 Environment Type Can be used for Discussion Product Ideas: Forum for employee ideas. Tracking/Workflow Customer Service: Customer service personnel create documents and update from time to time or add responses as they track problems to resolution. Product Design: Employee creates idea documents. Product manager approves product idea. Research and Development (R&D) manager reviews idea. Expense Reporting: Reporter creates expense report. Approver approves. Bookkeeper carries out. Users track progress of their expense reports in a tracking database. Order Processing: Part of a Company Catalog applica- tion. Customers or salespeople place orders, and then track the progress of their fulfillment. TeamRoom Project Team Collaboration: Development team pre- pares meeting, discussion, and action-item documents. Team members review, revise, and archive documents. Microsoft Office Document Collaboration: Team using Microsoft Office Library creates, updates, and reviews documents. Composite Applications A composite application is a collection of two or more distinct applicationsComposite Applications that address a business need for a specific group of users and can be accessed from one screen. Composite applications consist of different ele- ments that allow users to implement related tasks without having to launch new windows or applications. The various parts of a composite application can interact with one another and exchange information. When views are updated or edited in one appli- cation, the corresponding views and information in the other applications are updated to reflect the modifications. There are two types of composite applications that are featured in Lotus Domino and Lotus Notes 8.5: ● A Lotus Notes composite application, which is stored on a Domino server and listed in a Domino Application catalog. ● A portal composite application, which is stored on an IBM® WebSphere® Portal server and is listed in the WebSphere Portal cata- log. Users can access this type of composite application using the Lotus Notes client or a Web browser. For example, the IBM Lotus Notes 8.5 inbox is a fully functional composite application that integrates two or more elements into one user interface.© Copyright IBM Corporation 2009. 11
  36. 36. Topic B: Investigating IBM® Lotus® Domino® ApplicationsLesson 1 ■ Introducing the IBM® Lotus® Domino® 8.5 Environment Required Server Applications In addition to user application databases, there are several databases thatRequired Server support the configuration and proper functioning of the Lotus Domino envi-Applications ronment.More information about Note: Required server database names are the same as in the previous release ofthe Lotus Domino Lotus Domino.Directory and theAdministration Process The following table lists some of the crucial files stored on each server.is included later in thelesson. Database File name Function title (NSF) Lotus Names Directory of information about users, servers, Domino groups, and custom entries. The documents Directory contain detailed information about each user and server. The Directory is also a tool to man- age the Lotus Domino system. For example, administrators create documents in the Lotus Domino Directory to connect servers for replica- tion or mail routing, or to schedule server tasks, and other Lotus Domino settings and configura- tions. Administra- Admin4 Tracks and records requests and processes to tion support automating administration tasks. Requests Certification CertLog Maintains records of certified Lotus Domino IDs. Log Monitoring Events4 Stores configuration records for statistics report- Configura- ing and monitoring tools, and stores a listing of tion server messages. Lotus Log Stores information about performance, statistics, Domino and activities on the Domino server. server log file Monitoring StatRep Records information about the activity on one or Results more Domino servers. Mail Router Mail.box Stores mail from a user that is in route to mailbox another user.12 © Copyright IBM Corporation 2009.
  37. 37. IBM® Lotus® Domino® 8.5 System Administration Operating Fundamentals Lesson 1 ■ Introducing the IBM® Lotus® Domino® 8.5 Environment The Lotus Domino Directory The Lotus Domino Directory (Names.nsf) is the most important database inThe Domino Directory a Lotus Domino environment. The directory stores the information that allows Lotus Domino servers and clients to function properly. The Lotus Domino Directory is created during the first server configuration and is stored on each new server in the environment.Show the students the Note: The Lotus Domino Directory was referenced differently in earlier releases.Lotus Domino Directory Administrators with experience using these earlier releases of Lotus Notes and Lotus Domino may use other terminology, including: Public Address Book (PAB) anddatabase by Notes Address Book (NAB).demonstrating thefollowing:1. From the Lotus The following table outlines information stored in the directory. Notes client, open WWCorp’s directory on the server. Information Stored in documents2. Show the views and Who are the users? Person types of documents listed in the table. What are the Lotus Domino servers? Server How do servers connect to each other and Connection exchange information? What user groups are available for mail distribution Group lists and access lists? How do servers perform special functions? Configuration Lotus Domino Domains Lotus Domino uses specific structures and terms to define the organizationLotus Domino Domains of the Lotus Domino environment. A domain is a collection of servers and users that share a single Lotus Domino Directory. The primary purpose for a domain is mail routing. The domain name is typically the company name. Single vs. Multiple Domains Although it is possible to have several domains within an organization, most companies will define themselves as a single domain because single domains simplify the process of addressing mail, optimize mail routing, and are easier to maintain than multiple domains. Note: Lotus Domino domain names should not have a period (.) in the name.© Copyright IBM Corporation 2009. 13
  38. 38. Topic C: Exploring IBM® Lotus® Domino® Server FunctionalityLesson 1 ■ Introducing the IBM® Lotus® Domino® 8.5 EnvironmentC Topic C: Exploring IBM® Lotus® Domino® Server Functionality Categories of Lotus Domino Services IBM® Lotus® Domino® services maintain, manage, update, and distribute IBM® Lotus Notes® data. The general Lotus Domino service categories are outlined in the following table.Categories of Lotus Service DescriptionDomino Services Application Provides the tools to create applications: ● The Lotus Domino Designer, a special client license that provides a design environment for building customizedTell students that applications including Web applications.Security, Messaging, ● Lotus Notes templates, models for creating applicationsand Replication services quickly and easily.are discussed in detail in ● The formula language, a scripting language developed forsubsequent lessons. Lotus Notes. ® ® ● IBM LotusScript language, as well as support for Java , JavaScript™, C++, and CORBA®. ™ Connection Enables the use of Lotus Domino with existing relational data sources. Infrastructure Provides the foundation for Lotus Domino: ● The application engine that runs all the scripts and puts together the completed dynamic page. ● Core services, such as directory, messaging, security, and replication that are the main server components of Lotus Domino. ● Protocols that describe how to communicate with the server. Core Lotus Domino Services The core Lotus Domino services form the basis of a Lotus Domino infra-Core Lotus Domino structure. Core Domino services include the services described in theServices following table.14 © Copyright IBM Corporation 2009.

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