Family Assistance Center Presentation


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Presentation by Ashley Kohlberg, Preparedness Program Manager for Public Health - Seattle & King County

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Family Assistance Center Presentation

  1. 1. Family Assistance Center (FAC) King County Mass Care Forum May 23, 2013 Ashley Kolberg
  2. 2. What is a Family Assistance Center?  A secure facility established to serve as a centralized location to provide information and assistance about unaccounted for persons and the deceased.  Also established to support the reunification of the unaccounted for or deceased with their family members.
  3. 3. Why might Public Health open a FAC?  Mass fatality incident resulting in ten or more decedents to be identified  Smaller incident with special circumstances (terrorism, school shooting)  Incident where number of fatalities is initially unclear
  4. 4. When will a FAC be open?  As soon as it is determined that there are multiple fatalities, a reception center may be opened near the scene.  Once a site is secured and policies agreed to, the FAC will open and remain open until enough remains have been identified to allow future identifications to be managed by the Medical Examiner’s Office directly
  5. 5. Where would a FAC be?  Far enough from the scene so it is not visible for family and friends  Secure location  Likely a hotel or conference center depending on the size of the incident
  6. 6. Who would receive assistance?  Family and friends of unaccounted for persons:  Family is defined as any individual (family, friend, partner, distant relative) that considers them to be a part of the victim’s family, even if there is not a legal familial relationship. This includes individuals whom other family members characterize as family. This is distinguished from the legal next of kin, who are the legally authorized individual(s) with whom the King County Medical Examiner’s Office (KCMEO) coordinates and who is authorized to make decisions regarding the decedent.
  7. 7. What types of services?  Family briefings  Missing persons  Call center  Ante mortem data  Notification  Health services  Behavioral Health services  Support services
  8. 8. Ante Mortem Data  VIP (Victim Identification Program)  Family interviews for ante mortem data collection  Matched to post mortem exams to identify decedents
  9. 9. How will we provide assistance?  Public health staff  KCMEO  Preparedness Section  PHRC volunteers  Law enforcement  Social services organizations  Behavioral health  Spiritual care  Case management
  10. 10. How many people are needed to staff a FAC?  Command: 4-6  Planning Section: 2-9  Logistics Section: 17-84  Victim Information: 7-75  Antemortem Data Group: 10-150  Notification Group: 3-66  Support Services: 6-18  Health Services: 7-85  Includes Behavioral Health Services  Reception: 5-34  Finance and Administration: 4-29
  11. 11. Questions?