Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Integrated Management System

2,110 views

Published on

Presentation held by Mr.Milan Davidovic as a part of the Certification Session at the 8th SEEITA and 7th MASIT Open Days Conference, 14th-15th October, 2010

  • Be the first to comment

Integrated Management System

  1. 1. Integrated Management System IMS ICT Certification Solutions for ISO/IEC Standards Presenter: Milan Davidovic, NEOCOM 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  2. 2. MASIT Certification Working Group • Established in 2009 • Reason : Institutions on market started to ask for different standards • Some of standards were not accepted by Standardization Institute of The Republic of Macedonia • Knowledge about certifications was not very expansibility 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  3. 3. MASIT Certification Working Group • Certifications has to include all processes in ICT institutions, not only one • The cost of certifications are very great for the most number of ICT companies • Multiple certifications – more documents, multiple audits, several control visits – COST ! • Once certified – certified forever – WRONG !!! • Annual control visit for each certification 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  4. 4. MASIT Certification Working Group • ISRM TC 34 – Information and communication technologies • ISRM TC 2 – Electronic communications 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  5. 5. Certifications interested for ICT • ISO 9001:2008 • ISO/IEC 27001:2005 • ISO/IEC 20000-1:2005, ISO/IEC 20000-2:2005 • ISO 14001:2004 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  6. 6. MKC EN ISO 9001:2009 • Identical to ISO 9001:2008 • Quality Management System • Widely spread and accepted 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  7. 7. MKC EN ISO/IEC 27001:2010 • Identical to ISO/IEC 27001:2005 • Designed to ensure security controls that protect information assets • Information Security Management System (ISMS) • Specifies management system that is intended to bring information security under explicit management control 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  8. 8. MKC ISO/IEC 20000-1:2010 • Identical to ISO/IEC 20000-1:2005 • The first standard for IT Service management 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  9. 9. MKC EN ISO 14001:2006 • Identical to ISO 14001:2004 • Environmental management system (standard) • Assist to companies in continually improving their environmental performance complying with legislation 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  10. 10. Integrated Management System (IMS) • An Integrated Management System IMS is a management system which integrates all components of a business into one coherent system so as to enable the achievement of its purpose • It means putting all the internal management practices into one system but not as separate components 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  11. 11. Why should IMS be integrated? • Improve internal and external communication • Avoid duplication and gain cost savings • Reduce risks • Focus organization onto business goals • Create a formalization of informal systems • Harmonize and optimize practices • Expose conflicting objectives 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  12. 12. Public Available Specification (PAS) 99 • Prepared by British Standards Institution (BSI) • No international standards for IMS • Organizations using PAS should use as input , the specific requirements of management system standards or specifications • Help to integrate two or more standards in IMS 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  13. 13. PAS 99 – 6 common reqirements • Policy • Planning • Implementation and Operation • Performance Assessment • Improvement • Management Review 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  14. 14. Typically integrated standards • ISO 9001 • ISO 14001 • ISO/IEC 27001 • ISO 22000 (Food Safety) • ISO/IEC 20000 • OHSAS 18001 (Occupational Health & Safety) 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  15. 15. Conclusions • Integration of management systems is an organizationally specific proposal • Necessary to achieve understanding of key business process • Benefits of using one IMS, not separate management systems 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  16. 16. Thank you for your attention Q&A 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org

×