Are you using ! Social Networking Crowdsourcing !to expand your market outreach?!
Inclusive Regulations Expansion of MBOs Introduction of Micro-Savings Reduced KYC Change in Effective Interest Rate Calculations Promotion of Consumer Protection Practices
Rural Bank Responses Market trend responses o Product diversiﬁcation and improved customer retention programs o Introduce payment services Competitive responses o Use MBOs to reach new/underserved areas o Introduce micro-deposits mobile money transfer as entry level product, up-sell other products/services o Use third-party networks to outsource KYC, expand reach, and offer new services
Rural Bank Response New Technology Adoption Deploy Cash/Debit Card, Mobile Phone Banking, and Agent Channels! Upgrade Core Banking Solutions! Utilize the Power of Social Networks! Inclusive Regulation Adaptation Review and Share Pricing Structure! Incorporate Consumer Protection Principles !
Things to watch out ...1. Pricing Transparency – Tiered Pricing 2. Credit Bureaus 3. Leverage Technology 1. Outreach 2. Competition 3. Efﬁciency 4. Social Networks ‐ Crowdsourcing
• Regular Branches Branches Oﬃces • OBOs • MBOs • MIS Technology • ATMs Interfaces • Mobile Phones • Social Networks • POS Third‐ • Cash/Debit/ATM party Networks cards • Agents
Thank You Email: email@example.com Websites:http://www.mobilephonebanking.rbap.org/ http://blog.mobilephonebanking.rbap.org/ Facebook: LinkedIn: Twitter: johnvowens John Owens jvowens