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Anna Jedrocha - Success has many fathers

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Presentation by Anna Jedrocha for the 1st panel "HOW TO DEVELOP A SUCCESSFUL STRATEGY TO MAKE SURE OUR MEETINGS ARE SAFE?" at ICCA Central European Chapter Summer Meeting, held on 17-19 August in Lviv, Ukraine.

Published in: Leadership & Management
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Anna Jedrocha - Success has many fathers

  1. 1. Success has many fathers while failure is an orphan ICCA Central European Chapter Summer Meeting, 18 August 2017, Lviv
  2. 2. PCO’s are responsible  for their actions  for suppliers' activities  to customers – meeting owners  to sponsors, exhibitors  to delegates
  3. 3. Crisis management Finances • insolvency • low turnout • cancellation of the event Reputation • no show of key note speakers • equipment, power failure, incompatibility of presentation with software on computers • data protection Safety • intrusion of a dangerous person into the venue • fire • irresponsible joke • food poisoning
  4. 4. Crisis management Finances • insolvency • low turnout • cancellation of the event Reputation • no show of key note speakers • equipment, power failure, incompatibility of presentation with software on computers • data protection Safety • intrusion of a dangerous person into the venue • fire • irresponsible joke • food poisoning
  5. 5. Crisis management Finances • insolvency • low turnout • cancellation of the event Reputation • no show of key note speakers • equipment, power failure, incompatibility of presentation with software on computers • data protection Safety • intrusion of a dangerous person into the venue • fire • irresponsible joke • food poisoning
  6. 6. Risk assessment Identified risks Who can be exposed Can the risk be controlled What actions must be taken to manage the risk
  7. 7. A book of crisis proceedings 1 Developing the list of the possible cases 2 Developing the contact list (inside and out) 3 Case scenarios - action and reaction 4 Developing procedures 5 Selecting of crisis management team
  8. 8. Checklist before the event Evacuation plans, entry, exit Signage of the venue Certificates and technical reviews Hydrants and other fire-fighting equipment Staff training Venue security service Medical staff
  9. 9. Anna Jędrocha Thank you for your attention Symposium Cracoviense PL 31-123 Kraków, Krupnicza 3 Ph +48 12 4227600 E-mail: anna.jedrocha@symposium.pl www.symposium.pl

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