Successfully reported this slideshow.
Your SlideShare is downloading. ×

Internship report Public Management and Policy in English.docx

Ad
Ad
Ad
Ad
Ad
Ad
Ad
Ad
Ad
Ad
Ad
Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com
Kham thảo miễn phí – Kết bạn Zalo/Tele mình 0917.1...
Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com
Kham thảo miễn phí – Kết bạn Zalo/Tele mình 0917.1...
Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com
Kham thảo miễn phí – Kết bạn Zalo/Tele mình 0917.1...
Advertisement
Advertisement
Advertisement
Advertisement

Check these out next

1 of 22 Ad

Internship report Public Management and Policy in English.docx

Internship report Public anagement and Policy in English. This aform ais aoften aused ato ahelp amanagers aand asupervisors alearn athe anecessary aknowledge aand askills afor atheir aimmediate aand afuture ajobs athrough athe atutoring aand aguidance aof atheir asupervisors. abetter amanager. aThere aare athree aways ato amentor:

Internship report Public anagement and Policy in English. This aform ais aoften aused ato ahelp amanagers aand asupervisors alearn athe anecessary aknowledge aand askills afor atheir aimmediate aand afuture ajobs athrough athe atutoring aand aguidance aof atheir asupervisors. abetter amanager. aThere aare athree aways ato amentor:

Advertisement
Advertisement

More Related Content

More from Nhận Viết Đề Tài Trọn Gói ZALO 0932091562 (20)

Recently uploaded (20)

Advertisement

Internship report Public Management and Policy in English.docx

  1. 1. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com Kham thảo miễn phí – Kết bạn Zalo/Tele mình 0917.193.864 NATIONAL ECONOMIC UNIVERDITY FACULTY OF MANAGEMENT SCIENCE ------------------------***------------------------ Major: Economics Specialization: Public Management and Policy in English COURSE PROJECT: Training and Development of Human Resources in the Companies Instructor: Associate Professor Ph.D Mai Anh Bao Name: Nguyen Ngoc Bich Class: EPMP4 Student’ ID: 11180653
  2. 2. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com Kham thảo miễn phí – Kết bạn Zalo/Tele mình 0917.193.864 Ha Noi, 2021 TABLE OF CONTENTS 1. CONCEPT, ROLE AND EFFECTS OF TRAINING AND HUMAN RESOURCES DEVELOPMENT .......................................................................................................................................1 1.1. Human resource concept............................................................................................................1 1.2. Concept of training and developing human resources ............................................................1 1.3. The role of training and humanresource development ...........................................................1 1.4. Effects of training and human resource development.............................................................2 2. PRINCIPLES, PURPOSE OF TRAINING AND DEVELOPMENT HUMAN RESOURCES. .2 2.1. Principles of human resource training and development........................................................2 2.2. Purpose of human resource training and development...........................................................3 2.2.1. Technology strategy..............................................................................................................4 2.2.2. Strategies about people or treatment....................................................................................4 3. CLASSIFICATION OF TRAINING FORMS.................................................................................4 3.1. Forms of human resource training in enterprises....................................................................4 3.1.1. Training by scope..................................................................................................................4 3.1.2. According to the purpose of the training content, there are 3 forms....................................7 3.2. Training costs ..............................................................................................................................8 3.3. Students........................................................................................................................................8 4. HUMAN RESOURCES TRAINING PROCESS IN THE COMPANY ........................................8 4.1. Determining the training needs of human resources in the enterprise..................................8 4.2. Determining training objectives ..............................................................................................10 4.3. Make a training plan and choose a form of human resource training.................................10 4.3.1. Planning human resource training .....................................................................................10 4.3.2. Choosing a form of training: ..............................................................................................11 4.3.3. Organizing the implementation of human resource training programs..............................12 4.4. Evaluation of training and human resource development programs...................................12 4.4.1. Evaluation immediately after training ................................................................................12 4.4.2. Evaluation after the training program is over for a period of time ....................................12 4.4.3. Advantages and disadvantages of the two assessment methods .........................................15 4.4.4. Assessment of training levels ..............................................................................................15
  3. 3. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com Kham thảo miễn phí – Kết bạn Zalo/Tele mình 0917.193.864 5. FACTORS AFFECTING THE EFFICIENCY OF TRAINING AND HUMAN RESOURCES. 16 5.1. External factors of the business ...............................................................................................16 5.2. Organizational factors..............................................................................................................16 5.3. Factors belonging to the individual employee ........................................................................17 6. CONCLUSION .................................................................................................................................18 7. REFERENCES..................................................................................................................................19
  4. 4. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com 1 1. CONCEPT, ROLE AND EFFECTS OF TRAINING AND HUMAN RESOURCES DEVELOPMENT 1.1. Human resource concept Human resource concept is the totality of physical and mental strength existing in the entire social labor force of a country, in which the crystallization of traditions and creative labor experience of a people has historically been applied to production. produce material and spiritual wealth to serve the present and future needs of the country (According to Political Economy). 1.2. aConceptaofatrainingaandadevelopingahumanaresources Humanaassetapreparingaandaimprovementaisaaasortaofacoordinatedaaction,adoneaforaaaspecific atimeframeaandapointedatowardaachievingacharacterachange.aThereaareathreeadistinctaexercises aunderathisadefinition:aTraining,aschoolingaandaimprovementaidentifiedawithawork,apeople, aandaassociations:  Itaisaaalearningaprocessatoaprepareaaapersonaforatheafuture,aallowingahimaoraheratoamove atoaaanewajobainaanaappropriateatime.  Aalearningaprocessathataopensaupaaanewajobaforaanaindividualabasedaonatheafuture aorientationaofatheaorganization. Theathreeapartsaofahumanaassetaadvancementaandapreparingaareafundamentalaforagroup aachievementaandahumanautilitarianaturnaofaevents.aHence,ahumanaassetaimprovementaand apreparingaincorporatesanotajustapreparing,aschooling,aadvancementathatahasabeenacreated ainsideaanaassociation,ayetainaadditionaincorporatesaanaassortmentaofadifferentaexercisesaof ahumanaassetaadvancementaandapreparing.aPoweraproducedausingaoutsideaincorporates aApprenticeshipaandapractice. 1.3. Thearoleaofatrainingaandahumanaresourceadevelopment Theaadvancementaofapresent-dayascienceaalongsideatheaimprovementaofatheaeconomy apowersaadministratorsatoaadjust,asoatheapreparationaandaimprovementaofaHRaisavitalaandais aexhibitedathroughatheaaccompanyingathreeareasons:a
  5. 5. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com 2  Theafirstaexplanation:aToaplanaandacompensateaforatheamissing,aabandoned.aThese aremunerationsaandaaugmentationsaoccuraroutinelyatoamakeatheabusinessarunaas aexpecteda  Secondaexplanation:aToagetareadyarepresentativesatoaperformanewaliabilitiesaand aerrandsabecauseaofachangesainadestinations,astructure,achangesaparentsainalaw, astrategiesaandainnovationarecentlyamade.a  Theathirdaexplanation:aToaworkaonatheacapacityaofalaborers. 1.4. aEffectsaofatrainingaandahumanaresourceadevelopment Whileamanyaadvantagesacanabeaanticipatedafromahumanaassetaimprovementaandapreparing, asuchachangesacanainaanyacaseaaffectabusinessaandahierarchicaladevelopment.aThatais:  Oneais:aLessasupervision,abecauseaforatrainedaworkersatheyaareatheaonesawhoacan asuperviseathemselves.  Second: Reduce accidents, because more accidents are caused by human limitations than by equipment limitations or working conditions.  Thirdly: The stability and dynamism of the organization increases, which ensures that the enterprise's performance is maintained even in the absence of key people due to an alternative reserve of training. Thisaworkaaddressesatheavisionaandastepsaofatheabusinessawithatheaoccasionsaandathe aadvancementaofasociety.aLeadapreparingatoaworkaonatheacurrentaHRaintoaaagroupaof aindividualsawithahighaexpertacapabilities,agreataabilitiesaandagreatamoralaperson. aSimultaneously,apreparingaandaretrainingatoalessenamishapsaatawork.aPreparingaand acultivatingatoaexpandalimit,adriveaandaassistaworkersawithaexpandingausefulness,alongahaul aobligationatoatheaventure. 2. aPRINCIPLES,aPURPOSEaOFaTRAININGaANDaDEVELOPMENTaHUMAN aRESOURCES. 2.1. aPrinciplesaofahumanaresourceatrainingaandadevelopment Trainingaandadevelopingahumanaresourcesaisabasedaonatheafollowingafouraprinciples: First:aHumansaareanotafullyacapableaofadevelopment.aEveryoneainaanaorganizationahasathe acapacityatoagrowaandawillastriveatoaconstantlyagrowatoakeepatheirabusinessaandapersonal agrowthagoing.
  6. 6. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com 3 Second:aEachapersonahasaitsaownavalue.aTherefore,aeachapersonaisaaaspecificaperson,adifferent afromaothers,ahasatheaabilityatoacontributeainitiatives. Third:aEmployeeainterestsaandaorganizationalagoalsacanabeacombinedawithatogether.aThe aorganization'sahumanaresourceadevelopmentagoalsainclude:  Motivateaandaencourageaallamembersatoatryatoaincreaseatheiracontributionatoathe abusiness.  Attractaandauseawellaqualifiedapeople.  Achieveatheagreatestavalue,athroughatheaproductsamadeabyaemployeesatoacompensate aforatheacostsaspentaonatrainingaandadevelopingathem. Onatheaotherahand,atheaexpectationsaofaemployeesathroughatrainingaandadevelopmentaare:  Stableatoagrow.  Thereaareaopportunitiesaforaadvancementaandapromotion.  Thereaareafavorableaworkingapositionsainawhichatheamostacontributionacanabeamade.  Beaprovidedawitharelevantatrainingainformation.  Itaisacompletelyapossibleatoaachieveatheagoalsaofatheaenterpriseaandatheainterestsaofathe aemployees.aTheadevelopmentaofaanaenterpriseadependsaonatheahumanaresourcesaof athataorganization. Whenatheirabasicaneedsaarearecognizedaandaguaranteed,amembersaofatheaorganizationawillabe aexcitedaaboutatheirawork. Fourth:aHumanaresourceadevelopmentaandaemployeeatrainingaisaanainvestmentathatawillapay aoffasignificantly,asoahumanaresourceadevelopmentaandatrainingaareatheameansatoaachieve ahighlyaeffectiveacorporateadevelopment.a 2.2. aPurposeaofahumanaresourceatrainingaandadevelopment  Inaorganizationsatrainingaandadevelopmentaisaappliedato:  Directlyahelpaemployeesaperformabetteratheaspecificaandaspecializedarequirementsaof atheajob.  Updateanewaskillsaandaknowledgeaforaemployees  Avoidaoutdatedamanagementathanksatoatheaguidanceaofanewamanagementamethodsain aaccordanceawithachangesainatechnologicalaprocesses,atechniquesaandabusiness aenvironment.  Prepareatheanextateamaofamanagersaandaprofessionalsabyaequippingathemawith anecessaryaskillsaforafutureapromotionaopportunities.
  7. 7. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com 4  Satisfyatheadevelopmentaneedsaofaemployeesabecauseatheanecessaryanewaprofessional askillsawillastimulateaemployeesatoaperformabetteraandathusahaveamoreaopportunities aforapromotion. 2.2.1. Technologyastrategy Technologyastrategyaareatheastrategiesathatamanagersarelyaonatoaensureaanaenvironment,aa afavorableasituationaforawork,aincreaseatheaachievementaandaabilityaofaemployees.aTheatwo aelementsaofaFrederiebaHerzberg'samotivationalatheoryahaveashownaare:  Externalafactors,awhichaareatechnicalafactors,ajobawagesaandasafety.  Factorsasuchaas:ajobaevaluation,aperformanceastandards,aincentives,asalaryaandasalary areview,aperformanceaevaluationaandaconsultationa(employees). 2.2.2. Strategiesaaboutapeopleaoratreatment Toainfluenceatheabehavioraofaindividualsaoragroups,atheagroupaaimsatoaharmonizeathe aindividual'sastandardaattitudesaandavaluesawithatheagoalsaandavaluesaofatheaorganization.aThat ainvolvesatheafollowingaissues:  Trainingaandadevelopment.  Teamabuilding.  Buildainformationaflowathroughaparticipationainamanagement.  Resolveaconflictsaandaenhanceacooperationathroughaorganizedacommunication. 3. CLASSIFICATION OF TRAINING FORMS 3.1. Forms of human resource training in enterprises 3.1.1. Trainingabyascope *aOn-the-jobatraining: On-the-jobatrainingaisaaaformaofadirectatrainingaatatheaworkplace,ainawhichalearnersawillalearn atheanecessaryaknowledgeaandaskillsaforatheajobathroughaactualaworkaunderatheadirectaguidance aofaemployees.amoreaskilled.aThisagroupaincludesatheafollowingaforms:  Trainingaaccordingatoajobainstructions:
  8. 8. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com 5 Theatrainingaprocessabeginsawithatheainstructor'saintroductionaandaexplanationaofatheajob's aobjectiveaandadetailedastep-by-stepainstructionsaonahowatoaperformatheaoperations.aLearners awillagraspajobaskillsathroughaobserving,aexchanging,alearningaandatryingauntilatheyabecome aproficientaunderatheastrictaguidanceaandadirectionaofatheateacher.  Vocationalatraining: Inathisaform,atheatrainingaprogramastartsafromalearningatheoryainaclass.aTheatraineesaareathen aputatoaworkaunderatheaguidanceaofaskilledaworkersaforaaafewamonthsatoaaafewayears, aperformingatheaworkauntilatheyahaveamasteredaallatheavocationalaskills.  Instructionsaincluded: Thisaformaisaoftenausedatoahelpamanagersaandasupervisorsalearnatheanecessaryaknowledgeaand askillsaforatheiraimmediateaandafutureajobsathroughatheatutoringaandaguidanceaofatheir asupervisors.abetteramanager.aThereaareathreeawaysatoamentor: - Mentoredabyadirectaleader. - Mentoredabyaaamentor. - Mentoredabyaanaexperiencedamanager.  Jobarotation: Jobarotationaisaaaformaofatransferringaemployeesafromaoneajobatoaanotherainaorderatoaprovide athemawithaworkaexperienceainamanyaareasaofatheaorganization.aTheaknowledgeaand aexperienceagainedainathataprocessawillahelpathematoabeaableatoaperformahigherajobsainathe afuture.aJobsacanabearotatedainathreeaways: - Takeastudentsatoaanotheradepartmentabutastilladoatheaoldajobasoathatatheyalearnathe anecessaryaknowledgeaandaskillsaforatheajobaperformance. - Takeastudentsatoaanotheradepartmentawithaaadifferentajobaposition. - Studentsaareaarrangedatoarotateajobsawithinaaaprofessionalafield. - Theaformaofajobarotationaisamainlyaappliedatoatrainamanagers. *Off-the-jobatraining: Off-the-jobatrainingaisaaaformaofatrainingainawhichathealearneraisaseparatedafromatheaactual awork.aFormsainclude:  Openaenterpriseaedgealayers:
  9. 9. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com 6 Forarelativelyacomplexaoccupationsaorajobsawithaspecificacharacteristics,atutoringatraining adoesanotameetabothaquantityaandaquality.aBusinessesacanaorganizeatrainingaclassesawith aequipmentaandafacilitiesaspecificallyaforatraining.aInathisaform,atheatrainingaprogramaconsists aofatwoaparts:aTheoryaandapractice.aTheatheoreticalapartaisataughtainaaafocusedamanneraby aofficialsaandaengineersainacharge.aAsaforatheapracticalapart,aitaisacarriedaoutainatheaworkshop aunderatheaguidanceaofaengineersaandaskilledaworkers.aThisaformaisamainlyaforatrainingadirect aproductionaworkersaandatechnicalaworkers.  Toapeopleagoingatoaregularaschools: Enterprisesacanaalsoasendapeopleatoastudyaataregularaschoolsaorganizedabyaministries, abranchesaoracentralagovernmentawithafundingafromaenterprisesaandamustacommitaafter acompletingatheacourseatoaworkaforaenterprises.ainaaacertainaperiodaofatime. Thisaformaisaappliedatoatrainamanagersaandatechnologyaengineers.aInathisaform,alearnersawill abearelativelyafullyaequippedawithabothatheoreticalaknowledgeaandapracticalaskills.aHowever, athisaformarequiresaaalotaofatrainingatimeaandafunding.  Lectures,aconferences,adiscussions: Lectures,aconferences,adiscussionsacanabeaheldaatatheaenterpriseaoraataanaexternalafacility,acan abeaheldaseparatelyaorainacombinationawithaotheratrainingaprograms. Duringatheadiscussions,atheaacademyawilladiscussaeachatopicaunderatheaguidanceaofatheagroup aleaderaandatherebyalearnatheanecessaryaknowledgeaandaexperience.  Trainingainatheaformaofaprogrammingawithatheahelpaofacomputers: Thisaisaaamodernaformaofaskillatrainingatodayathatamanyaforeignabusinessesaapplyawidely.aIn athisaform,atheatrainingaprogramsaareapre-installedainatheacomputer,aandalearnersawillalearn arightaonatheacomputer.aTheamachineawillaansweraquestionsaasawellaasacheckatheaknowledgeaof astudents.  Trainingawithatheahelpaofaaudio-visualamedia: Thisaisaaaformaofatrainingainajobaperformanceaskillsathroughatheauseaofaaudio-visualamedia asuchaas:avideoadisc,acassette,afilm...aThisaformahasatheaadvantageathataitahasamanyarealistic aillustrations,acanabeashownaoveraandaover,acanabeapausedatoaexplain.  Distancealearning Distanceaeducationaisaaatrainingamethodainawhichateachersaandalearnersadoanotadirectlyameet aeachaotheraatatheasameaplaceaandaatatheasameatime,abutathroughaanaintermediateaaudio-visual
  10. 10. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com 7 amedium.aThisamediaacanabeabooks,alearningamaterials,avideoatapes,aaudioatapes,aCDsaand aVCDs,atheaInterneta(Videoconferencing)aAlongawithatheadevelopmentaofascienceaand ainformationatechnology,amediasatodayamoreadiverse. Thisatrainingamethodahasatheaoutstandingaadvantageathatalearnersacanaactivelyaarrangeatheir astudyatimeatoasuitatheiraindividualaplans;aLearnersainalocationsafarafromatheatrainingacenter acanastillaparticipateainahigh-qualityatrainingacoursesaandaprograms.aHowever,athisaformaof atrainingarequiresatrainingainstitutionsatoabeahighlyaspecialized,atoapreparealecturesaand atrainingaprogramsawithagreatainvestment.  Lab-styleatraining Thisamethodaincludesalearningaseminarsathatauseatechniquesasuchaas:acaseastudies, adramatization,acomputerasimulations,amanagementagamesaoraproblem-solvingaexercises. aThisaisatheamodernawayaofatrainingatodayatoahelpalearnersapracticeasolvingareal-lifeasituations.  Behavioralamodeling Itaisaalsoaaamethodaofaacting,abutaplaysaareadesignedatoamodelarationalabehaviorsainaspecial asituations.  Trainingaskillsainahandlingadocumentsaandadocuments Thisaisaaatypeaofaexerciseainawhichaaamanagerareceivesaaaseriesaofadocuments,amemos,areports, areports,ainstructionsafromasuperiors,aandaotherainformationathataaamanageracanareceivedaupon aarrivalaatawork,aandaitaisatheiraresponsibilityatoaactaquicklyaandaproperly.aThisamethodahelps amanagersalearnahowatoamakeaquickadecisionsainadailyawork. 3.1.2. According to the purpose of the training content, there are 3 forms  Occupationalasafetyatechnicalatrainingainstructsaemployeesaonahowatoaperformasafe aworkatoapreventaoccupationalaaccidentsa  Trainingatoaimproveaprofessionalaandatechnicalaqualificationsaisaoftenaorganized aperiodicallyatoahelpatheateamaProfessionalaandatechnicalastaffaareaalwaysaupdatedawith anewaknowledgeaandaskills.  Trainingaandadevelopingamanagementacapabilitiesainaorderatoahelpaadministratorsabe aexposedatoaandafamiliarawithanewaworkingamethods,aimproveapracticalaskillsaand aexperienceainaorganizingaandamanagingaprograms.aEmphasisaisaplacedaonaleadership askills,acommunicationaskills,aanalyticalaandadecision-makingaskills.
  11. 11. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com 8 3.2. Trainingacosts Trainingacostsahaveadirectaandaindirectacosts.a Trainingacostsainclude: Costsaofaeducationa-aexpensesatoabeapaidaduringatheaworker'saapprenticeshipasuchaas: - Paymentsaforaemployeesawhileaonaapprenticeship. - Costaofamaterialsausedainalearning. - Theavalueaofagoodsadueatoaimproperaprocessingaduringatheainternship,atheavalueaofathe aoutputadecreasedadueatoatheabusyaworkingaefficiencyaofatheaapprentices. Trainingacosts: - Salaryaofatheamanagersaduringatheatimeatheyamanageatheaapprenticeshipadepartment. - Remunerationaforateachers,atrainingastaffaandatheirahelpdesk. - Fixedaandavariableacostsaofaaatrainingacenter. - Expensesaforateachingamaterialsasuchaasaprojectors,adocuments,abooks,atests,alearning aprograms. - Remunerationsaforarelatedaorganizationsaandaotheraexternaladepartments. 3.3. Students Asaofficialsaandaemployeesawhoahaveabeenaworkingaatatheacompanyaandatheacompanyadueato atheaurgentarequirementsaofatheajobaandatheachangeaofatheaincreasinglyafierceacompetitive aenvironment,atheacompanyamustaannuallyapreparealistaofayoungacadresawhoahavealearning aneedsatoaimproveatheiraqualificationsato keep up with the trend of the times. 4. HUMANaRESOURCESaTRAININGaPROCESSaINaTHEaCOMPANY Foratheatrainingaandadevelopmentaofahumanaresourcesatoaachieveahigharesultsainaorderato acontributeatoathearealizationaofatheagoalsaandaplansaofatheaenterprise,aitaisarequiredathatathe aenterprisesahaveatoabuildaaareasonableatrainingaprocess,asuitableatoatheaconditionsaand asituationaofatheaenterprise. 4.1. Determiningatheatraininganeedsaofahumanaresourcesainatheaenterprise
  12. 12. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com 9 Identifyingahumanaresourceatraininganeedsainaanaenterpriseaisatheafirstastepainatheahuman aresourceatrainingaprocess.aIfatheatrainingaofahumanaresourcesaisanotaappropriate,aitawillacause awasteaandahaveanegativeaimpactsaonaemployeesaandadiscourageaemployeesafromadoingatheir ajobsawell.aTheadeterminationaofahumanaresourceatraininganeedsaisabasedaonatheafollowing abases: Businessaneeds:  Businessaneedsaincludeatheafollowingacategories:  Toaprepareatoamakeaupaforatheamissing,avacatedaplaces...  Toaprepareaemployeesatoaperformanewaresponsibilitiesaandatasksadueatoachangesain aobjectives,astructure,achangesainalaws,apolicies,aandatechnology.  Toaimproveaworkers'aabilityatoaperformatheirajobsanowaandainatheafutureamore aeffectively. Personalaneeds: Inaadditionatoatheaessentialaneedsasuchaas:afood,aclothing,ashelter...apeopleaalsoahaveaspiritual aneedsathatarequireatheaconditionsaforapeopleatoaexistaandadevelopaintellectually.aTherefore, atheaneedatoabeatrainedaandadevelopedaisaanaindispensableaneed,ahelpingaindividualsato aimproveathemselvesaandaperformaworkaeffectively. Basedaonasomeastatisticalaindicatorsaonalaborabehavior: Enterprisesacanacaptureaandaidentifyatrainingaandahumanaresourceadevelopmentaneedsaby acollectingastatisticsaonalaborabehaviorsathatamanifestainaqualitativeashortcomingsaand aweaknesses.aworkforce,aforaexample:  Degreeaofadefectsaandawasteaproducts.  Thealackaofadetail.  Frequencyaandanumberaofaoccupationalaaccidents.  Thearateaofaabsenteeism,atheanumberaofaemployeesaleavingatheaenterprise.  Laboraproductivity.  Complaintsaandacomplaintsainaproduction. Basedaonatheaanalysisaofaemployees'aability:
  13. 13. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com 10 Theadeterminationaofahumanaresourceatraininganeedsaisaalsoabasedaonatheaexisting aqualifications,aknowledge,aandaskillsaofaemployees.aAndatheaessenceaofaidentifyingatraining aandahumanaresourceadevelopmentaneedsainaanaenterpriseaisatoaansweratheafollowing aquestions:  Whataskills,aknowledge,aneedatoabeatrainedaandadeveloped?  Whenashouldatrainingaandadevelopmentabeacarriedaout?  Whereaisatrainingaandadevelopment?  Howamanyapeopleaneedatrainingaandadevelopment? Theapointsathatadetermineatraininganeedsaandaobjectivesaare:  Collectaasamuchainformationaandaanalysisadataaonalaboraresourcesaasapossible. aTherebyaknowingawhoareallyaneedsatoabeatrainedaandawhoahasatrainingaand adevelopmentaneeds.aAatraininganeedsaassessmentacanaprovideausefulainformationafor aefficientatrainingacostaallocationaandausefulatrainingaoptions.  Reviewaofabusinessaresults.  Analyzeatheaperformanceaofatheabusiness:aTheaanalysisaofatheaperformanceacanamake aallatheacommentsaaboutatheaskillsaandabehaviorarequirementsarequiredaforatheajobaand atheastandardsatoaperformatheajobacorrectly.aappropriateaway.  Anticipateafutureachanges,arelatedatoaworkeraskillsaandaqualificationsadevelopment  Applyatheanecessaryaelementsaforatrainingaonatheabasisaofathearesultsaofatheaanalysis. 4.2. Determining training objectives Training objectives are requirements to be achieved for human resource training. The determination ofahumanaresourceatrainingaobjectivesabasedaonatrainingaandadevelopment aneedsatoabeaclearlyadefined,aincluding:  Specificaknowledgeaandaskillsathataneedatrainingaandadevelopmentaandaqualifications, aknowledgeaandaskillsagainedaafteratraining.  Numberaofapeopleatoabeatrainedaandastructureaofatrainees.  Trainingatime. 4.3. Makeaaatrainingaplanaandachooseaaaformaofahumanaresourceatraining 4.3.1. Planningahumanaresourceatraining
  14. 14. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com 11 Onatheabasisaofatheaneedsaandaobjectivesasetaoutabyatheaenterprise,atheamanageraconductsathe aplanningaofatrainingaandadevelopmentaofahumanaresourcesainatheaenterprise.aPlanningahuman aresourceatrainingaincludesatwoacontents:  Selectionaofatrainingaandadevelopmentasubjectsaisatheaconsiderationaandaselectionaof aemployeesatoatrainaandameetathearequirementsaofatheajob.  Developingatrainingaandahumanaresourceadevelopmentaprograms: Buildingaaatrainingaprogramaandadevelopingahumanaresourcesainatheaenterpriseaincludesathe afollowingasteps: Stepa1:aCheckatheascopeaofaworkadifferences.aResearchatheascopeaofaworkathatastudentsawill abeainvolvedainaactivitiesaafteracompletingatheacourse. Stepa2:aCheckaqualificationsaaccordingatoathearequirementsaofafutureajobs. Stepa3:aCheckaifathealearningacontentaisaadaptedatoatheadeviceaandatheaworkatoabeadone. Stepa4:aChemicalastandards,asafetyaandapollutionacontrolaofatheaenvironmentahaveabeen aappliedainathisaarticle. Stepa5:aCheckastudents'ainputatoaorganizeatraining. Stepa6:aCheckathealearningaprocessabyapreparingaaalistaofacoursesaandaarrangeatheaappropriate aorderaforathealearningaprocess. Stepa7:aBuildaanaappropriateaformaofatrainingatoamotivateapeoplealearn. Stepa8:aAdjustatheaformalatrainingatimeatoatheatrainingaprocessaisatoadevelopaimportantaskills aandasubjectsatoadoafirst. Stepa9:aPlanatheaassessmentaandahowatoabringatheaassessmentaresultsaaccuratelyatoafurther aimproveatheatrainingaprocess. 4.3.2. Choosingaaaformaofatraining: Throughaclearlyadefiningatrainingagoalsaandabuildingatrainingaprogramsaandadeveloping ahumanaresources,amanagersaneedatoachooseaappropriateatrainingaformsaforaeachaobject. aThereaareatwoaformsaofatrainingaappliedatoaeachaspecificatrainingaobject:aon-the-jobatraining aandaoff-the-jobatraining.aDependingaonathearequirementsaandaspecificaobjects,aenterprises achooseaappropriateaforms.
  15. 15. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com 12 4.3.3. Organizingatheaimplementationaofahumanaresourceatrainingaprograms Afterabuildingatheatrainingaprogram,aenterprisesaconductatheaimplementationaofatheahuman aresourceatrainingaprogram.aWell-organizedatrainingaprogramawill helpatheatrainingaofahumanaresourcesaachieveahigharesults,atheaqualityaofatrainingais aimproved.aMoreover,athisaisaaajobathatarequiresaaalotaofamoneyaandaintelligenceatoafocusaon theatrainingaandadevelopmentaprocess,aifanotadoneawell,awillacauseagreatawaste. 4.4. Evaluationaofatrainingaandahumanaresourceadevelopmentaprograms 4.4.1. Evaluation immediately after training Evaluation based on student feedback: make a survey of students' reactions to the training program. Do they like the program, do they feel it is effective, do they feel the results are worth the time they spend learning. Assessing students' knowledge: Businesses can check if students have mastered the principles, skills, and elements that need to be learned, by tests or interviews to test knowledge. 4.4.2. Evaluation after the training program is over for a period of time Requirementsasetawhenaevaluatingatrainingaandahumanaresourceadevelopmentaprogramsain aenterprises: Theaassessmentaofatrainingaandahumanaresourceadevelopmentaprogramsahelpsaenterprisesato aassessatheiraprofessionalaqualifications,amanagementaskills,aandaabilityatoaperformatheirajobs abeforeaandaafteratheatrainingaprocess.;abringaeconomicaefficiencyatoaenterprisesathrough aproductionaandabusinessaactivities...Detectaerrorsathataneedatoabeaovercomeaandaimprovedain atrainingacoursesaandahumanaresourceadevelopmentatoaserveatheagoalsaandabusinessastrategies aofatheacompany.a Toaeffectivelyatrainaandadevelopahumanaresources,aseveralarequirementsamustabeamet:  Developaindicatorsatoaevaluateatheaeffectivenessaofatrainingaandahumanaresource adevelopmentabasedaonathearesultsaofaproductionaandabusinessaactivitiesaandahuman aresourceaplanning: Theabusinessaresultsaofatheaenterpriseatellausatheabusinessagoalsathatatheaenterpriseaachieves athrougharevenue,aprofit,amarketashareaofatheaenterpriseainatheamarket,ainvestmentasituation. aOnathatabasis,aitagivesausaanaoverviewaofatheastaff,aeducationalevel,aprofessionalaexpertise, apotentialsathataneedatoabeaexploitedainaorderatoaimproveatheaspeedaofaproductionaandabusiness
  16. 16. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com 13 adevelopmentaofatheaenterprise.aToawhataextentahasatheaquantityaandaqualityaofalaborabeenamet aafteratheatrainingaandadevelopmentacourse,ahasatheaoccupationalaandaorganizationalastructure abeenareasonablyachanged,aandatheacriteriaaforaevaluatingatheaeffectivenessaofatheatraining ahaveabeenasetaforth?acreate,adevelopaexactlyawithareality.  Feasibilityaofafinancial,atimeaandahumanaresourcesaofahumanaresourceatraining aactivities: Theafinancialacapacityameansathatatheaexpensesaforatrainingaandadevelopingahumanaresources aofatheaenterpriseamustabeawithinatheaallowablealimitaofatheatrainingafundaofatheaenterprise aconsideredainarelationatoatheaeconomicabenefitsaobtainedafromatheaenterprise.aHuman aresourceatrainingaactivitiesasuchaasaimprovingabothaquantityaandaqualityaofalaboratoaserve abusinessagoalsaofaenterprisesainatheamarket,aincreasearevenue,aprofitaandaincomeaof aemployees. TimeaFeasibilityameansaestimatesaofatrainingaandadevelopmentatimeathatadoanotadisruptathe aorganizationaandaaffectaitsanormalaoperations. Theafeasibilityaofatimeaisashownainatheafollowingaaspects: - Thearatioaofatheatotalatrainingaandadevelopmentatimeatoatheatotalaoperatingatimeaofathe aworkforceainatheaenterpriseamustabeawithinaaacertainarangeadependingaonathe acharacteristicsaandanatureaofaproductionaandabusinessaofatheaenterprise.a. - Theastudyatimeainatheayear,ainatheamonth,ainatheadayamustaensureathatatheastudentsacan aparticipateainatheastudyawithoutaaffectingatheirawork,aespeciallyatheakeyastaffawho aalwaysaneedatoabeapresent.aatahisaoraherajob. Feasibilityaofahumanaresourcesameansathatatheanumberaofapeopleaexpectedatoabeasentafor atrainingadoesanotaaffectatheaproductionaandabusinessaactivitiesaofatheaenterprise.aAfterathe apeopleawhoaareasentatoastudyacompleteatheatraining,atheyawillaparticipateainatheaproduction aandabusinessaactivitiesaofatheaenterpriseawithaaahigheralevelaandaworkamoreaeffectively.aThis amanifestsaitselfainatheafollowingaaspects: - Thearatioaofastudentsaattendingaschoolaataanyagivenatimeacomparedatoatheaenterprise's aworkforceamustabeawithinaanaallowablearange. - Thereashouldabeaprioritizationaoranon-priorityainasendingapeopleaforatrainingaand adevelopmentabasedaonatheaimportanceaofatheiratraining. - Theastudent'saabilityatoaparticipateaoranotainatheatrainingaandadevelopmentaprogram a(abilityatoagoatoatheaprogramaandaabilityatoaabsorbatheacontentsaofatheaprogram).
  17. 17. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com 14  Regardingathealaboramanagementaorganization: Enterprisesaneedatoaorganizeaspecializedadepartmentsaoradivisionsatoamonitoraandaevaluate atrainingaandahumanaresourceadevelopmentacourses.aAtatheasameatime,abusinessesaneedato ahaveaaaplanatoauseaemployeesaafteratrainingainaaareasonableawayatoabringatheahighest aefficiencyatoatheabusiness.  Expensesaforatrainingaandadevelopingahumanaresources: Expensesaforahumanaresourceatraininga&adevelopmentaincludeamanyadifferentatypes: - Expensesaforabasicaphysicalaandatechnicalameansasuchaasadepreciationaofafixedaassets ainaserviceaofatrainingaandadevelopment,atechnicalaequipment,aandaequipmentain aserviceaofateachingaandalearning. - Expensesaforateaching,atraining,aandadevelopmentastaff,asuchaasaexpensesafor aadministrators,ateachers,aserviceastaff... - Moneyapaidatoaorganizationsaandaindividualsathataenterprisesahireathematoatrain. - Opportunityacost:athisatypeaofacostaisadifficultatoadetermine,aincludingatheaopportunity acostaofatheaenterpriseaandatheaopportunityacostaofatheatrainee.a Basedaonatheasummationaofatheseacosts,atheaenterpriseacomparesawithatheaprofitabenefits aobtainedafromatheabusinessaprocessaandatheatrainingaandadevelopmentaofahumanaresourcesain atheaenterprise.aBusinessabenefitsaincludeatwoaelements:  Firstly:aTheabenefitsaobtainedafromatheaindividualatrainedaemployeesasuchaas:abetter ajobaperformanceaskills,aincreasedajobasatisfactionaandasatisfaction,aworkamotivation, amanagementalevelaofatheamanagementadepartmentaachievearemarkableaefficiency athroughamakingathearightabusinessadecisionsaandaachievingatheagoalsaofatheabusiness.  Second:aEnterprisesaachieveabusinessagoalsathatatheyashowathroughaprofitaand arevenueatargets.... Ifathearevenueaearnedabyatheaenterpriseacanacoveratheacostsaofadoingabusinessaandatraining acosts,athatais,atheaenterprise'saproductionaandabusinessaactivitiesaareaprofitablea(LN>0)aand athearesultsaofatrainingaandadevelopahumanaresourcesatoabringaintoafullaplayaitsaeffectiveness. aOnatheacontrary,aenterprisesamakeaaalossa(LN<0),athearesultsaofatrainingaappliedato aproductionaandabusinessahaveanotabeenaeffective. Inasummary,atheaevaluationaofatheaeffectivenessaofahumanaresourceatrainingainaenterprisesais anecessaryaandaveryaimportantabecauseaitaisatheabasisaforaimprovingaandaimprovingathe aeffectivenessaofathisaworkainatheacomingayears.anextainatheabusinessadevelopmentaprocess.
  18. 18. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com 15 4.4.3. Advantages and disadvantages of the two assessment methods Assessment methods Evaluation immediately after training Evaluation after the training program is over for a period of time Advantages It is possible to accurately check the capacity of human resources. To know if the training participants clearly understand the information, knowledge, and requirements of the training program. Classify workers into groups with different abilities. It is possible to objectively assess the capacity of human resources in terms of both theoretical understanding and practical application. Employee skills can be assessed before and after participating in the training program for comparison. It is possible to rely on external factors such as company performance or training program costs to give the most objective assessment. Disadvantages The capacity of human resources can only be assessed in theory because it has not been applied in practice. In many cases, the theory is very well grasped, but in practice, it does not achieve high efficiency and vice versa. The relationship between company performance and training program effectiveness may not be true in many cases due to the influence of many other objective factors.  Therefore, it is necessary to have a combination of the two methods above to provide the most objective and accurate assessment of the training program, contributing to improving the effectiveness of the training program as well as improving the quality of the training program human resources. 4.4.4. Assessmentaofatrainingalevels Conductingaaatrainingaeffectivenessaassessmentaisathealastastepainatraining.aThisaassessment ahelpsaenterprisesatoameasureatheaeffectivenessaofatheatrainingaphaseaandaatatheasameatimeato adetectatheashortcomingsaandaitsacausesasoathatacorrectionsacanabeamadeatoaachieveabetter aresultsainatheanextaperiod.aTheaevaluationaofatrainingaeffectivenessacanamainlyabeaconducted ainatheafollowingaways:
  19. 19. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com 16  Collectaopinionsaofaparticipantsainatheatrainingacourseaofatheaenterpriseathrough: aquestionnaires,ainterviews...  Evaluatearesultsaafteratestsaandaexams.  Observationaofaworkersaperformingatheajobacomparedatoabeforeatraining.  Comparedawithapeopleawhoaareanotatrainedainatheasameaposition.  Collectaopinionsafromasuperiors,adirectamanagers,ahumanaresourceamanagement adepartment,acolleagues,...aaboutatheapeopleabeingatrained. 5. FACTORS AFFECTING THE EFFICIENCY OF TRAINING AND HUMAN RESOURCES. 5.1. External factors of the business Today,athereaareamanyaexternalafactorsaaffectingatheaeffectivenessaofatrainingaandahuman aresourceadevelopment.aItacanabeamentionedathataasatheacountry'sasocio-economic adevelopmentaisaincreasinglyadeveloping,apeople'salivingastandardsaareaincreasing,atheaneed atoastudyatoaimproveaknowledgeaandaskillsaisagettingabiggeraandabiggeratoaearnamoreaincome ameet more needs of life. Onatheaotherahand,ainatheacompetitionaforajobs,aworkersapayatooamuchaattentionatoatheir aqualificationsabutadoanotaattachaimportanceatoaskillsaacquiredathroughatrainingaand adevelopment,atheiraactualaworkingaability.aThus, reducing the training and development efficiency of the enterprise. Scienceaandatechnologyaareadevelopingamoreaandamore,athereaareamoreaandamoreanewaand amodernaformsaofalearningaandatrainingamethods,amakingatrainingaefficiencyamoreaandamore aimproved.aAndathereaareamanyafactorsaaffectingatrainingaeffectivenessasuchaasatheaState's apolicyaonatrainingaandadevelopmentaprograms.aInaouracountry,asoafar,aweaonlyatrainaengineers awithaaalotaofatheoryabutado not train technologists with practical college degrees. Therefore, these engineers entered the field of technology management very awkwardly, needing more training in practice to take on the job. 5.2. Organizationalafactors First,aweamustamentionatheaCompany'sapolicyainatrainingaandadevelopingahumanaresources.aIf atheacompanyahasaguidelinesaandapoliciesainterestedainatraining,
  20. 20. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com 17 Trainingaandadevelopingahumanaresourcesawillabuildaaateamaofaqualifiedatrainingastaffato aundertakeatrainingaandahumanaresourceadevelopmentainaaatimelyamanneraeffective. Regardingatheaexpensesaforahumanaresourceatrainingaandadevelopment,aifatheacompanyahas asignificantainvestmentsainarenewingateachingaandalearningaequipment,ausingamodern aequipment,aandalearningatools,aitawillaimproveatheaeffectivenessaofatrainingaandahuman aresourceadevelopment.aAtatheasameatime,atheatrainingapolicyamustabeaassociatedawithathe apolicyaofarecruitingaandaemployingapeopleaafteratraining. Interactionabetweenatraininga&adevelopmentaandaotherahumanaresourceamanagement afunctions. 5.3. Factorsabelongingatoatheaindividualaemployee Theafactorsabelongingatoatheaindividualaemployeeathataaffectatheaeffectivenessaofahuman aresourceatrainingaareatheaemployee'saeducationalevel,atheaemployee'saawarenessaandaattitude aofawantingatoaimproveatheiraqualifications,ahealth,aTheafamilyasituationaofaemployeesaalso ahasaaasignificantainfluenceaonatheaeffectivenessaofatrainingaandahumanaresource adevelopment. Thus,atrainingacanabeaseenaasaanaimportantahumanaresourceadevelopmentamethod,aa afunctionalaleverainahumanaresourceamanagement.aHumanaresourceatrainingaisacloselyarelated atoatheadevelopmentaprocessaofaenterprises.aTrainingatoaimproveatheaachievementsaof aenterprisesathroughatheatargetsaofaprofit,arevenue,amarketashareathatatheaenterpriseaoccupies; aincreaseatheaadaptabilityaofatheabusinessatoaallacircumstances;aimproveainternalaformsaof atreatmentasuchaasacooperationabetweenagroupsaandaindividuals,atrust,aandasupport,ahelp, aopennessainacommunicationaandaparticipationatoacontributeawidelyatoabuildingacorporate astrategyabuilding.
  21. 21. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com 18 6. CONCLUSION PracticeahasashownathataHumanaresourcesaplayaanaextremelyaimportantaroleainatheaprocessaof aeconomicadevelopment.aWeamustafocusaonaexploitingaandafullyapromotingaexistingahuman aresources.aBênacạnhađóahighaoralowaqualityaofahumanaresourcesadirectlyaaffectsathe adevelopmentaprocessaofasocialaproduction.aDespiteaadvancedatechnologyaandaveryamodern ainfrastructure,apooraqualityahumanaresourcesacannotasolveatheaproblemaofahighaand asustainableaeconomicagrowth.aHigh-qualityahumanaresourcesaareaalwaysatheafirstaand agreatestaresourceaofadevelopmentaandaaadecisiveafactoraforadevelopmentaandahighaeconomic agrowth. Therefore,atrainingaandadevelopingahumanaresourcesaisaanaurgentaissueaforaanyabusinessain atheacurrentamarketamechanism.aAabusinessathatawantsatoasurviveaandagrow,aitaisanecessaryato aputahumanaresourcesafirst,abecauseapeopleaareaextremelyavaluablearesources.aHuman aresourceatrainingaandadevelopmentaisaaaveryaimportantajob,aitacontributesatoacreating aopportunitiesaleadingatoagreatasuccessaofatheabusiness.aOneaofatheatopatasksaofaanaenterprise amanageraisatoamakeadecisionsainahumanaresourceamattersainaaascientific,arationalaand areasonableamanner,athatais,atoaknowahowatoarecruit,aemployaandaretainapeople.a...afromathere, acreatingaaaworkforceathataisasufficientainaquantityaandagoodainaqualityato bring prosperity to the unit and contribute to the economic development of the country.
  22. 22. Dịch vụ viết thuê đề tài – KB Zalo/Tele 0917.193.864 – luanvantrust.com 19 7. REFERENCES 1. dân, Đ. H. (2021). Giáo trình Đào tạo và phát triển nguồn nhân lực. Hà Nội. 2. Đức, M. (2020, 9 23). Khái niệm đào tạo và phát triển nguồn nhân lực. Retrieved from Công ty phát triển thủy điện Sêsan: http://sesanhpc.vn/d6/vi-VN/news2/Khai-niem-dao-tao-va-phat- trien-nguon-nhan-luc-1-702-4303 3. G.Milkovich, J. d. (2002). Quản trị nguồn nhân lực. Nxb Thống kê. 4. Human Resource Management. (2016). University of Minnesota Libraries Publishing. 5. HUYỀN, N. T. (2016). ĐÀO TẠO NHÂN LỰC TẠI CÔNG TY. 6. Tiểu Luận Thực trạng Đào tạo phát triển nguồn nhân lực tại Việt nam. (2020). Retrieved from Tailieu.vn: https://tailieu.vn/doc/tieu-luan-dao-tao-va-phat-trien-nguon-nhan-luc-viet-nam- thuc-trang-va-giai-phap-1391903.html

×